1. Web-Based Survey Tools and Ideas Dr. Curtis J. Bonk Professor, Indiana University President, CourseShare http://php.indiana.edu/~cjbonk cjbonk@indiana.edu

2. Sample Survey Tools Zoomerang (http://www.zoomerang.com) IOTA Solutions (http://www.iotasolutions.com) QuestionMark (http://www.questionmark.com/home.ht ml) Survey Solutions from Perseus (http://www.perseusdevelopment.com/fromsurv. htm) Infopoll (http://www.infopoll.com)

3. Sample Survey Tools Active Feedback (http://www.activefeedback.com/af) SurveyKey (http://www.surveykey.com) EZSurvey from Raosoft (http://www.raosoft.com/) SurveyShare (http://SurveyShare.com; from Courseshare.com)

4. InfoPoll Web Site

5. SurveyWriter Web Site

6. Survey Tool Features Maintain email lists and email invitations Conduct polls Adaptive branching and cross tabulations Modifiable templates Maintain library of past surveys Publish reports Different types of accounts—hosted, corporate, professional, etc.

7. Still More Online Survey Features Online help, FAQs, demos, tutorials, white papers, glossaries, site maps, tips, overviews Technical support, chat advice Supports different types of items (Likert, multiple choice, forced ranking, paired comparisons, etc.) Customizable audience lists Launch and close surveys

8. More Online Survey Features Online viewing of assessment results and question analysis (including various graphical displays) Easy to author surveys Instant feedback to participants Custom reporting, editable images and background, personalized greetings Storage of results in Access or SQL

9. Still More Features Ability to start and stop a survey Reports on subgroups Randomize q’s to reduce bias Easy email reminders Personalized banner or logo Expanded question options Ability to copy surveys

10. Still More Features Form pausing Spell checking and thesaurus Multi-page forums Email notification when completed Session timeouts for security Special export formats

11. Pricing Options By # of Respondents, Survey Invitees, Questions, Days Collecting Data By # of Surveys Created Hosted or Intranet Sample Pricing Policies $19.95/month for 1,000 respondents from SurveyMonkey $1.25/completed Survey from SurveyWriter $449/Survey for 3 months or $1,500 unlimited from WebSurveyor

12. Web-Based Survey Advantages Faster collection of data Standardized collection format Computer graphics may reduce fatigue Computer controlled branching and skip sections Easy to answer clicking Wider distribution of respondents

13. Why Conduct Online Surveys Formative assessment of training, ideas, or new policies (e.g., how is virtual class going?) Poll opinions on products Increase employee, customer, or learner voice and ownership Involve people from multiple locations, pool ideas Quickly gather answers to questions or updated info

14. E-Learning Survey Techniques: Electronic Voting and Polling 1. Ask students to vote on issue before class (anonymously or send directly to the instructor) 2. Instructor pulls our minority pt of view 3. Discuss with majority pt of view 4. Repoll students after class (Note: Delphi or Timed Disclosure Technique: anomymous input till a due date and then post results and reconsider until consensus Rick Kulp, IBM, 1999)

15. Web-Based Survey Problems: Why Lower Response Rates? Low response rate Lack of time Unclear instructions Too lengthy Too many steps Can’t find URL

16. Web-Based Survey Solutions: Some Tips… Send second request Make URL link prominent Offer incentives near top of request Shorten survey, make attractive, easy to read Credible sponsorship—e.g., university Disclose purpose, use, and privacy E-mail cover letters Prenotify of intent to survey

17. 8 Sample Survey Tools (the first 4 include a step-by-step guide) 1. SurveyKey 2. SurveyShare 3. Zoomerang 4. SurveyMonkey -------------------- 5. Blackboard 6. EZSurvey 7. Questionmark 8. WebSurveyor

18. Survey Tool #1: Go to SurveyKey.com

19. SurveyKey Steps 1. Go to SurveyKey.com; http://surveykey.com/ 2. Click to get started (first time users click box) 3. Select Username and Password 4. Click Create Survey 5. Enter Survey title and press continue 6. Click Add Question

20. SurveyKey Steps 7. Type in question and question type and press continue 8. Go to question options and select 9. Enter items till done 10. Preview and launch survey 11. Explore examples, pricing, and features

21. Select Username and Password

22. Create a Survey

23. Choose Survey Title

24. Select Item Type

25. Select Action (e.g., new item to add)

26. Change Survey Color

27. Launch SurveyKey Survey

28. Survey Tool #2: Go to SurveyShare.com

29. Pricing and Features

30. SurveyShare Steps 1. Register: Sign Up (perhaps take Quick Tour later, Flash version) 2. Login 3. Click on Create Survey 4. Check out existing templates 5. Select one of the templates 6. Add one item, delete one item, modify one item

31. SurveyShare Steps 7. Edit Survey Introduction and Title 8. Edit Closing and Submit 9. Select Survey Invitation Via Email (i.e., a private survey) 10. Type emails to complete the survey 11. Click add (to move emails to right) 12. Give email subject and message

32. SurveyShare Steps 13. Enter email subject line and text 14. Preview survey 15. Activate survey

33. Sign Up for Free Account

34. Log In to SurveyShare

35. Choose Survey from Template (Or from Blank Slate, Prior Surveys, or Item Bank)

36. Choose Template Option

37. Add, Modify, Delete Items

38. Edit Item Page

39. Move an Item Up or Down

40. Submit SurveyShare Survey

41. Modify Survey Opening and Closing Statement

42. Select Public (URL based) or Private (email invitation) Survey Option

43. Select Expiration Date

44. Select Email Subject Line and Body (if applicable)

45. Input Respondents: Option 1. Type Respondent Emails One at a Time

46. Input Respondents: Option 2. Type Multiple Respondent Emails

47. Input Respondents: Option 3. Select Respondents from Address Book

48. Input Respondents: Option 4. Select Respondents from Distribution List

49. Input Respondents: Option 5. Upload Email Addresses

50. Review Survey and Options

51. Go to Surveys Page and Click Activate

52. Activate Survey

53. Sample Survey Email Invitation

54. Sample Survey Welcome Message

55. Sample Survey Submission Acknowledgement and Thank You

56. Sample Survey Appearance to Respondents

57. Additional SurveyShare Features 1. Go to Surveys 2. Click on Survey Options and Explore 3. Go to mailing lists 4. Add a person 5. Add a list 6. Check out resources (books)

58. Additional SurveyShare Features 7. Check out help, quick tour, and sitemap 8. Perhaps create a survey from scratch 9. Perhaps create a survey from “My Previous Surveys” 10. Explore pricing and features

59. Surveys Page: List of Surveys Created and Current Status

60. Sample Results

61. Address Management Page

62. Adding New Addresses

63. Options for Creating New Distribution Lists

64. Selection of Names for New Distribution List

65. Survey Resources Page

66. Tool for Sharing Survey Templates and Results

67. Sharing Survey Template Option

68. Select Survey Template to Share

69. Search for People to Share With

70. Decide Who to Share With

71. Sharing Success!!!

72. Survey Tool #3: Go to Zoomerang.com

73. Zoomerang Steps 1. Register: Sign Up for Basic Membership 2. Click on new survey. 3. Click on survey template (e.g., “Education” and Professor) 4. Delete, modify, or add 1-2 items. 5. Submit survey.

74. Zoomerang Steps 6. Modify Web greeting and submit. 7. Pick option #1 for submission. 8. Type Survey invitation & email message 9. Enter email addresses for potential survey respondents 10. Decide on how share results

75. Zoomerang Steps 11. Launch survey 12. Click on “My Surveys” and browse 13. Click on “Email List” and browse 14. Click on “Account Info” 15. Other explorations…

76. Zoomerang Log in

77. Zoomerang Templates

78. Select a Template

79. Sample Layout

80. Edit, Add, or Delete Items

81. Add Web Greeting

82. Create Survey Invitation

83. Survey Address Management

84. Customize Thank You

85. Select Deployment: Email, Web Link, or Zoomerang List

86. Select if Want to Share Results with Others (Public, Restricted, or Private)

87. Launch Survey

88. Survey Control: Check on Status of Different Surveys

89. Email List Manager

90. Sample Survey Invitation Page

91. Sample Survey Appearance

92. Survey Tool #4: Go to SurveyMonkey.com

93. SurveyMonkey Steps 1. Register: Sign Up 2. Login 3. Click on New Survey 4. Create one from scratch or from existing and click next 5. Add one item, delete one item, modify one item

94. SurveyMonkey Steps 6. Go to My Surveys and click on collect 7. Click send link to email list perhaps 8. Click done 9. Find survey options and select one response per respondent perhaps 10. Add email names and addresses

95. SurveyMonkey Steps 11. Click on My Surveys and select survey options 12. Edit Survey Introduction and Title 13. Edit Closing date and comment 14. Edit max # of respondents 15. Preview survey

96. Create Account

97. Manage Email Lists

98. Import Email Names or Lists

99. View Sent Messages

100. View Status of Surveys Created

101. Decide How to Collect Responses

102. Create New Survey

103. Select Survey Design

104. Decide on Item Types

105. Sample Survey Item

106. Sample Web Link Survey

107. Options on Collection of Data

108. Decisions on Security Levels

109. Sample Survey in SurveyMonkey

110. Sample Survey

111. Survey Tool #5. Create Survey in LMS or Courseware: Blackboard

112. Create a Survey in Blackboard

113. Add Survey Item Type

114. Add Survey Responses

115. Review, Modify, and Save Survey Items

116. Sample of Student Survey Appearance and Location

117. Survey Tool #6. EZSurvey from Raosoft

118. Sample EZSurvey Web Survey

120. Survey Tool #7. Questionmark

121. Survey Tool #8. WebSurveyor

122. WebSurveyor

123. Any Reactions to these Web Survey Tools???