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16th Congress on Epidemiology in Occupational Health Barcelona, September 11-14, 2002 Improvements of the psychosocial work environment on a scientific.

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Presentation on theme: "16th Congress on Epidemiology in Occupational Health Barcelona, September 11-14, 2002 Improvements of the psychosocial work environment on a scientific."— Presentation transcript:

1 16th Congress on Epidemiology in Occupational Health Barcelona, September 11-14, 2002
Improvements of the psychosocial work environment on a scientific basis: The Copenhagen Psychosocial Questionnaire (COPSOQ) Tage S. Kristensen NIOH, Copenhagen Denmark

2 Special features of the COPSOQ
Three levels of different length and complexity National normative values Five different kinds of job demands

3 Work environment professionals
The 3-level concept Researchers Work environment professionals The workplaces

4 COPSOQ The three levels
Research questionnaire: Questionnaire for work environment professionals: Questionnaire for workplaces: 141 questions 30 dimensions 95 questions 26 dimensions 44 questions 8 dimensions

5 Purposes of the 3-level concept
To develop valid instruments for use at different levels To improve communication between researchers, work environment professionals, and the workplaces To make national and international comparisons possible To improve surveys of the work environment and evaluations of interventions To make it easier to operationalize complicated theories and concepts

6 The philosophy of the three level concept
Empowerment of employees and workplaces Improved quality of the work of work environment professionals Theory based interventions and assessments

7 Copenhagen Psychosocial Questionnaire
Scales and number of questions at all three levels

8 COPSOQ National normative values
The national normative values of COPSOQ are based on a representative questionnaire survey of adult Danish employees (20-60y). 2/3 mailed questionnaire 1/3 telephone interviews Response rate 62% 49% women N = 1,858

9 Illustration of a few dimensions

10 Copenhagen Psychosocial Questionnaire – Influence at work

11 Copenhagen Psychosocial Questionnaire – Cognitive demands

12 Copenhagen Psychosocial Questionnaire – Emotional demands

13 Examples of job profiles

14 Copenhagen Psychosocial Questionnaire
Kindergarten teachers

15 Copenhagen Psychosocial Questionnaire
Food industry workers

16 Copenhagen Psychosocial Questionnaire
Drivers

17 How to use the middle size questionnaire at a workplace

18 AMI’s psychosocial questionnaire
Dimension: Influence at work Points 100 60 50 40 Workplace total Departments

19 Analyses at the national level

20 Social class and possibilities for development at work
Danish Psychosocial Work Environment Study Score Social Class p < N = 1684

21 Social class and developmental work
Danish Psychosocial Work Environment Study 1 Development and growth High 2 Cognitive demands Stagnation and passivity 3 4 Low Low Possibilities for development High

22 NIOH’s soft guidelines for the use of COPSOQ

23 Availability Anyone is free to use the COPSOQ concept
The short questionnaire is free The medium size questionnaire (including software, manual and guidelines) can be bought for approx. $ 125 The long questionnaire is available for all researchers

24 Soft guidelines Never start a survey of the psychosocial working conditions unless there is a clear intention of taking action if indicated All respondents are anonymous Participation is voluntary Employees have the right to see and discuss all results The results should be seen as a tool for dialogue and development Management as well as supervisors and workers should participate and be committed during the whole process.

25 In conclusion COPSOQ is being used by researchers in several countries, including Spain, Germany, Belgium, Norway, and Sweden. The medium size questionnaire is being used by a very large proportion of Danish work environment professionals. The short questionnaire has been used by more than 500 workplaces and twenty thousand employees.

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