1. Construction Management Practice Implications of the Theory of Construction Management

2. Customers Ideally customers employ a Total Construction Service company specialising in the type of facility they need Where such a company is available they should work with the company’s established systems

3. Customers when no Total Construction Service company is available Appoint the project manager Brief which fully describes the new facility and identifies the constraints Identify key objectives in terms which allow performance to be measured Key decision is use an established design or an original design

4. Customers when no Total Construction Service company is available Decide how far customer wants to be involved in decisions Key decision is contract with a single construction company or multiple companies

5. Customers when no Total Construction Service company is available Be prepared to invest in actions which reduce inherent difficulty Define agreed objectives with construction companies being considered Calculate IDIs for the construction management options

6. Customers when no Total Construction Service company is available Select appropriate construction management strategy Select key construction companies to put construction management strategy into effect Review and finalise agreed objectives Agree fair contracts

7. Customers when no Total Construction Service company is available Ensure controls are in place to ensure performance in terms of agreed objectives is measured and action taken on any failures or problems Particularly check that each construction company remains committed to the project’s efficiency

8. Construction Management Propositions relevant to Customers for one off Projects Reduce the number of teams involved Improve the quality of relationships Reduce performance variability Reduce external interference plus

9. Construction Management Propositions relevant to Customers for one off Projects Select teams competent in the technologies required by the project Ensure teams accept the agreed objectives Ensure teams are motivated to achieve agreed objectives Foster accurate communications between teams Minimise the effort needed to achieve accurate communications between teams

10. Construction Management Propositions relevant to Customers for one off Projects Minimise the length and intensity of negotiations over the transactions which bring teams into the project organization Ensure teams regard the transactions as advantageous to themselves Minimise the resources teams devote to improving the terms of the transactions which brought them into the project organization

11. Construction Management Propositions relevant to Customers for one off Projects Ensure their organization collects, reviews and acts on feedback about the effects of its action on its objectives

12. Construction Programmes Customers should organize their projects into programmes whenever possible Set tough targets for performance improvements Then build long-term relationships with selected construction companies Encourage construction companies to build effective relationships

13. Construction Programmes Projects must be similar so the same construction companies can undertake them Can be individually designed but use similar technologies Coordinate start and completion dates so construction teams build experience Encourage the development of a Total Construction Service

14. Construction Management Propositions most relevant to Customers setting up Construction Programmes Satisfy the requirements of local or specialised markets to ensure company’s survival Develop teams with well developed skills and knowledge which match the requirements of projects Develop teams integrated by established relationships Improve the quality of support provided to teams by their companies

15. Construction Management Propositions most relevant to Customers setting up Construction Programmes Foster innovations which match the requirements of projects Ensure the use of effective information systems Establish values which run consistently throughout their organization Ensure their organization acts in ways which are intended and authorised

16. Construction Management Propositions most relevant to Customers setting up Construction Programmes Ensure communications are effective and result in common understandings Ensure transactions are agreed with minimum effort, accepted as fair, foster established relationships, and are acted on in the spirit in which they were agreed Ensure their organization forms established relationships with other organizations

17. Construction Management Propositions most relevant to Customers setting up Construction Programmes Ensure their organization collects, reviews and acts on feedback about the effects of established norms and procedures

18. Construction Companies Implication of the Theory of Construction Management

19. Construction Companies Think and plan long-term Meet local demand efficiently Relentlessly search for improved performance year on year R&D, testing and evaluation for big steps forward

20. Construction Management Propositions relevant to all Construction Companies Satisfy the requirements of local or specialised markets to ensure company’s survival Develop teams with well developed skills and knowledge which match the requirements of projects Develop teams integrated by established relationships Improve the quality of support provided to teams by their companies

21. Construction Management Propositions relevant to all Construction Companies Foster innovations which match the requirements of projects Ensure their organization collects, reviews and acts on feedback about the effects of established norms and procedures

22. Construction Company Strategies Produce complete facilities or specialise in selected activities Direct contracts with customers or act as subcontractors Prefabricated standardised components or one off design details

23. Total Construction Service Companies Medium size companies concentrate on a specific type of facilities Large companies are competent at a number of distinct types of facilities Mega companies aim to construct a wide range of facilities

24. Total Construction Service Companies Marketing Products based on a deep understanding of customers’ needs Products deliver value to customers Benefits for facilities management Convenient financial packages Actively monitor and develop the company’s reputation

25. Total Construction Service Companies Core Team for Project Organizations Led by project manager who is primary point of contact for customer Includes specialists in all issue important to the customer Manages all stages of project Evaluates the project’s physical, political, economic and social environments

26. Total Construction Service Companies Internal Organization for Projects Construction teams have clearly defined tasks with fixed start and completion dates Norms include effective quality and safety controls Teams trained to have broad skills so they manage their own work Teams trained to identify improvements to their products and methods

27. Total Construction Service Companies Relationships Effective cooperative relationships are systematically developed and sustained: Between construction teams Between the company and its teams With other construction companies With customers

28. Total Construction Service Companies Long-Term Development In addition to steady, systematic improvements to mainstream products and methods, companies: Encourage staff to identify new ideas Invest in R&D Undertake tests and trials of promising new products and methods

29. Specialist Companies Ensure customers understand company’s role Cooperate in agreeing project objectives Work to design and plan Use well established technologies and methods Foster cooperative relationships Aim to improve own efficiency Actively search for improvements

30. Construction Management Propositions for Construction Company’s work on Projects Reduce the number of teams involved Improve the quality of relationships Reduce performance variability Reduce external interference

31. Construction Management Propositions for Construction Company’s work on Projects Select teams competent in the technologies required by the project Ensure teams accept the agreed objectives Ensure teams are motivated to achieve agreed objectives Foster accurate communications between teams Minimise the effort needed to achieve accurate communications between teams

32. Construction Management Propositions for Construction Company’s work on Projects Minimise the length and intensity of negotiations over the transactions which bring teams into the project organization Ensure teams regard the transactions as advantageous to themselves Minimise the resources teams devote to improving the terms of the transactions which brought them into the project organization

33. Construction Management Propositions for Construction Company’s work on Projects Ensure their organization collects, reviews and acts on feedback about the effects of its action on its objectives