1. Lim Sei Kee @ cK

2.  How to design a good ticket? What kind of information need to be included on a ticket?

3.  Name of the event  Date and start time  Sequential number  Price and type of ticket  Conditions or disclaimers  Site map (if applicable)  Contact phone number(s)  Security imprint (if applicable)  Colour coding (if applicable)

4.  (a) Correspondence and schedules check  (b) The organizer’s office  (c) Receival of supplies  (d) Transport and parking  (e) Load-in  (f) Security and the media  (g) Rehearsal and briefings  (h) Welcome visitors

5.  Check for any last minute changes  Re-read the planned schedule for the set-up  Carry a notebook  Check the arrangements between coordinator and staff

6.  Ensure that there is a central point of enquiry for an event  Large, long-running or VIP  Everyone should know where it is

7.  Make sure all items are carefully checked  Be careful to set up a controlled delivery acceptance system

8.  Adequate and convenient car parking arrangements will need to be made  You may need to provide volunteer or staff car park stewards

9.  A stage set will often be followed by the technical equipment, lighting, sound rig, etc. a part of the set- up  Important for the event to properly signed: information and emergencies

10.  emergency exits and escape routes  where to queue from  normal entry and exits  how to operate emergency equipment  how to call for help  location of services and activities  emergency procedures  how to do particular things

11.  Information  Normal entry and exits  Location of services and activities  Where to queue from  How to do particular things  Emergencies  Emergency procedures  Emergency exits and escape routes  How to operate emergency equipment  How to call for help

12.  A security check may take place between set-up and public arrival  The staff may required to hold special passes  Remember, the media will almost naturally look for the bad news.

13.  A rehearsal may take place for the technical facilities  It is possible that it may be of the ‘full dress’ kind  Briefings for casual and specialist staff should include elementary issues  Clarity is essential

14.  The entrance areas should be ready for use  Queries can be dealt with by the greeter moving along the queues  It is common at conference-type check-ins to issue information packs, including agendas; working papers; delegate lists

15.  Project management of events  Overview of the operational activities that take place immediately prior to, and during, an event

16.  11 th Oct – The organization manager and the team: during the event (A)  18 th Oct - The organization manager and the team: during the event (B)  25 th Oct - The organization manager and the team: during the event (C)  1 st Nov – Close-down, evaluation and legacies (A)  8 th Nov - Close-down, evaluation and legacies (B)  15 th Nov – Evaluation of course (BEM)  22 nd Nov – Final Assignment Presentation