1. Lesson 3 Review Office 2003 Business & Personal Business Letters

2. 1. Which of the following is not an example of a special character? a.™ b.— c. G d.®

3. c. G

4. 2. Which of the following determines where text will appear when it is pasted into a document? a. the margins b. the tab stops c. the insertion point d. AutoCorrect

5. c. the insertion point

6. 3. Which of the following is an example of a salutation that might be used in a business letter? a.Sincerely, b. Dear Mr. Ling: c. Peter Pratt, Customer Service d. February 15, 2006

7. b. Dear Mr. Ling:

8. 4. When you are in Print Layout View, you can use the ____ to change the left and right margins and the ____ to change the top and bottom margins. a. tab stops; indent markers b. indent markers; tab stops c. vertical ruler; horizontal ruler d. horizontal ruler; vertical ruler

10. 5. Which of the following date formats is most appropriate for a business letter? a. December 10, 2006 b. 12/10/06 c. Dec. 10, 06 d. 12.10.2006

11. a. December 10, 2006

12. 6.If you need to move a word from the beginning of a sentence to the end of the same sentence, which of these methods would probably be quickest? a. Cut and Paste b. Copy and Paste c. Drag-and-drop d. AutoText

13. c. Drag-and-drop

14. 7. Which of the following could not be used to find a specific word in a document? a. Edit>Find b. [CTRL]+[F] c. Tools>Find and Replace d. Find button on the Standard toolbar

15. c. Tools>Find and Replace

16. 8. You find yourself frequently misspelling the word organization as organizatoin. Which of these tools would be most helpful to you? a. AutoCorrect b. AutoText c. Thesaurus d. Find

17. a. AutoCorrect

18. 9. Which of the following best explains the advantage that the Office Clipboard has over the Word Clipboard? a. The Office Clipboard lets you search for special symbols whereas the Word Clipboard can only be used to search for letters and other characters that are on the keyboard. b. The Office Clipboard can be used to create AutoText whereas the Word Clipboard cannot. c. The Office Clipboard contains a variety of useful templates whereas the Word Clipboard does not. d. The Office Clipboard can store up to 24 separate items, whereas the Word Clipboard can store only one item at a time.

20. 10. In a business letter, where would a company’s logo be most likely to appear? a.In the salutation. b. In the closing. c. In the sender’s address. d. In the letterhead.

22. 11. Which of the following is not something you can do in the Envelopes and Labels dialog box? a.Insert the recipient’s address. b. Use Find and Replace to change an address. c. Insert the sender’s address. d. Print the envelope.

23. b. Use Find and Replace to change an address.

24. 12. To see the contents of the Office Clipboard, ____. a.click the Paste button on the Standard toolbar b. click the Clipboard button on the Formatting toolbar c. choose Edit>Office Clipboard d. choose Tools>Clipboard

25. c. choose Edit>Office Clipboard

26. 13. When you copy text, it is placed on the ___ so that it can be accessed later.

27. clipboard

28. 14. Business letters are often written on company _____, which usually contains the company’s logo, name, address, and telephone number.

29. letterhead

30. 15. Word’s _____ would be useful if you wanted to find a synonym for the word exceptional.

31. thesaurus

32. 16. The _____ dialog box lets you insert letters with accents, such as è and ü, into your documents.

33. symbol

34. 17. When you use the _____ command, the selected text is removed and placed on the Clipboard.

35. cut

36. 18. When you want to move a sentence from the beginning to the end of a paragraph, you can select the sentence, hold down the mouse button, and then _____ it to the new location.

37. drag

38. 19. If you want to make sure you are using the correct form of a verb, you can click the _____ button on the Formatting toolbar.

39. spelling & grammar

40. 20. The main part of a business letter is called its _____.

41. body

42. Lesson 3