2. Document Management Content Management Case/Matter Management Practice Management Accounting Integration Billing & Invoicing Business Intelligence Cash Management Lead Management Receipt Allocation Time Entry Workflow Controls Client Database Conflict Management Contact Management HR Management Calendar Management Case & Client History Client Web Interface Contact Management System Integration Library Management Mobile Access Multi-Currency Multi-Language Reporting Scheduling Split Billing Corpus History Client Web Interface Document Repository Email Archiving Library Management Mobile Access Records Management Relational Database Security Creation & Authoring Collaboration Compound Comparison Format Conversion Hidden Data Cleansing Content Controls

3. Document Management Content Management Case/Matter Management Practice Management

4. Case/Matter Management Content Management Document Management Creation & Authoring Collaboration Compound Comparison Format Conversion Hidden Data Cleansing Content Controls

8. Source: CIBER Survey 14 December 2010 62% are going “off reservation” to collaborate… …and resorting to “consumer-grade” tools out of necessity. …and resorting to “consumer-grade” tools out of necessity.

13. Practice Management Case/Matter Management Content Management Document Management Creation & Authoring Collaboration Compound Comparison Format Conversion Hidden Data Cleansing Content Controls