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Published byKathleen Simpson Modified over 9 years ago
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TODAY’S JOURNEY Hertz Updates 2013 Recap Renewed Partnership – What’s Still In It What’s New?
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2 - Proprietary & Confidential - Speed, ease, most valued - how we do it Technology & Innovation Utilize technology to increase speed, ease and transparency of rental process Brand Portfolio The right brand for the right reason Hertz = best overall rental experience Dollar = value/leisure Thrifty = value/convenience Fleet The best cars, the best fleet – diversity in choice, style and size options, #1 mpg sustainability profile – 74% of fleet 28+MPG Safe & Clean – unmatched excellence in vehicle preparation and maintenance for every customer journey Added Value Marketing Gold Plus Rewards – combining services that facilitate speed, and travel productivity with rewards points... the car you want, where and whenever you want it, for as long as you want it...
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3 - Proprietary & Confidential - Products and Programs that will bring Speed, Ease and Value to Your Travelers Market Differentiated Value Proposition Proprietary Products & Programs Mobile Gold Alert Gold Choice E-Return Express Rent Kiosks Hertz On Demand Available free to Hertz Gold Plus Rewards Customers
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4 - Proprietary & Confidential - Hertz Collections Green Traveler Collection Luxury Cars and SUVs Mercedes-Benz Cadillac Infiniti American Muscle Cars Ford Mustang GT Chevrolet Camaro SS Camaro SS Convertible Corvette Convertible Dodge Challenger R/T Coming in June: Hertz Penske GT (special edition, Penske- inspired) Green Technology Hybrids Clean Diesel Electric Vehicles Ultra High End Porsche Mercedes-Benz AMG Lamborghini Ferrari Aston-Martin SRT Range Rover Bentley Tesla
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5 - Proprietary & Confidential - Hertz scored #1 in over 90% of RAC surveys worldwide Zagat’s Best Overall Car Rental Company: For the second consecutive year, Hertz was voted the Best Overall Car Rental Company in Zagat’s 2013/2014 Car Rental Survey, sweeping 14 categories FlyerTalk Awards: Hertz sweeps for the second consecutive year; our Gold Plus Rewards program garners top honors for Best Rewards Program and Outstanding Benefits Worldwide Executive Travel “Best Rental Car Company”: For the sixth time, Hertz is voted “Best Rental Car Company” in the magazine’s Leading Edge Awards. Trip Advisor’s Travelers’ Choice Award: Hertz chosen by US-based travelers as the favorite car rental brand in the Travelers’ Choice Awards and received the Travelers’ Choice Awards in the UK, France, Italy and Spain TravelAge West WAVE Editor’s Pick Award: Western U.S. travel agents voted Hertz “Car Rental Company Providing the Best Travel Agent Support” World’s Best Car Rental Agency and inaugural member of Travel + Leisure’s World’s Best Awards Hall of Fame Best Use of a Social Media Platform – Travel + Leisure SMITTYS Award Business Travel Innovation Awards from Global Business Travel Assoc. (GBTA) and Fast Company for: Sustainable Practice (Green Traveler Collection), Travel Personalization (Gold Choice), and Traveler Productivity (NeverLost) Best Car Rental Chain in the World by Frequent Business Traveler CIO Magazine names Hertz & ExpressRent Kiosks one of 100 innovative organizations using IT effectively to create business value Recent Awards & Accolades 2013/14 2013
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2013 Recap Increased Financial Support for CBTG Hertz “Coupons” listed on CBTG Website Hertz Reps assigned to CBTG agencies regularly receive updates CBTG Info available to reps on Hertz sales intranet site Participation in quarterly meetings “One-off” Assistance being provided as requested Need Your “point person” for Hertz updates 2010 = $88,331 2011 = $110,369 2012 = $117,907 New CBTG/Hertz Agreement Jan 2011 - Dec 2013
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Renewed Partnership WHAT’S STILL IN IT? Committed Annual Financial Support for the Group Remains Retail & HBR Overrides Remain Quarterly, Hertz tracks the Retail & HBR revenues for CBTG as a group. When the group has positive year over year results in either Retail and/or HBR for the quarter, each agency with positive Retail and/or HBR results earns additional Override Commissions between.5%-4%. CBTG Member Discount Program Leisure Customers and/or Customers without a Hertz CDP Book using CDP# 317491 10% commission on Weekly & Weekend Rentals in the U.S. Discounts up to 20% on Hertz retail rates in the U.S. & Canada Hertz Business Rewards (HBR) Program Small Business Customers (annual RAC spend less than $100K) - use Program 10% Commission (5% standard commission plus 5% Agency Referral Bonus for first 12 months) Free Rental Days for Company and Agency Clients receive low rates and discounts worldwide Fee-waived Hertz Gold Plus Rewards membership Hertz Affordable Europe (AFE) Program Customers Traveling Internationally 18% commission on Hertz Affordable Europe Rentals Guaranteed, low competitive rates with free, unlimited mileage Hertz Meeting and Convention Services Group and/or Incentive Travel – 5% commission & Referring agency earns $250 in Hertz certificates for every 20 rentals Clients receive competitive rates; Reduced rates for site visits; Site-to-site link capabilities; Dedicated meeting coordinator
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Renewed Partnership – What’s New New Increased Financial Opportunities Market share threshold lowered from 31% to 27% - $.50 Paid quarterly on ALL rentals to each agency @ or above share threshold. Results so far: 2011 - $24,067; 2012 – $23,019; 2013 - $24,105 Agencies earn this bonus even if CBTG as a group does not achieve 27% Hertz share. How Can You Increase Your Hertz Share? CDP # 317491 1.Use the CBTG CDP # 317491 - 10% commissions on Weekly & Weekend Rentals 2.Hertz Business Rewards Program 3.Promote New Hertz Improvements 4.Tools You Can Use 5.Account Conversions Account Conversion Bonus – plus helps drive share bonus Account Conversion flyer and redemption form distributed today
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Tools You Can Use 1. Hertz News Online Quarterly Online Newsletter. #1 resource for the latest information. Visit www.agentnewsonline.com to sign up today!www.agentnewsonline.com 2. Travel Agent Discount CDP # 69212 offers: Up to 20% off on Retail Rates 3. Agent Gold Rewards Hertz's Travel Agent Loyalty Program. Sign up at www.hertzagentgold.com www.hertzagentgold.com
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