1. Chapter 6 Travel and Tourism
Magic at Sea: The Cruise Industry

2. OBJECTIVES Determine why people go on cruises
Describe different types of cruise lines and ships
Reveal what a cruise experience is like
Explain how cruises are priced and sold

3. TERMS Air-sea package Berth Bow Deck Gangway Gross registered tonnage
Inside Stateroom
Outside Stateroom
Pax
Starboard
Stern
Tender
Zodiac

4. Why People Cruise Romance Luxury Magic of the sea adventure
Great ships
Get away from it all- relax
Pampered service
Interesting destinations
Learning experience
Socialization
Safe experience
Vacation value-more for money

5. Kinds of Cruise Lines and Ships
Mass-Market Cruise Lines: Carnival, Norwegian, Royal Caribbean-operate large vessel that can have over 1000 passengers, may have pools, casinos, theaters, shops, medical facilities, staterooms, spas, several dining facilities, cost less

6. Kinds of Cruise Lines and Ships
Specialty Cruise Companies: focus on smaller target market
Luxury Cruise Lines: appeal to wealthy, have smaller vessel, top line of service
Education and Adventure: built around learning and exploration, generally small vessels that visit ecological places
Masted Sailing Ships: Real sailing vessels, have all price levels
Riverboats: “time machine” paddle wheelers on the Mississippi, Nile, Danube, Rhine Rivers

7. Kinds of Cruise Lines and Ships
Miscellaneous Lines: Some are cargo ships that carry passengers, ferry ships, barges, houseboats and sailboats

8. How big is that ship? Ships are measured by: Number of staterooms
How many passengers it can accommodate
Gross Registered Tonnage (GRT) which represents only that area of the ship that is enclosed public space (not crew area such as kitchens or engine rooms)

9. How big is that ship?
Very small ship: Less than 10,000 GRT, under 200 pax (pax is industry term for passengers)
Small ship:10,000-20,000 GRT, pax
Medium ship: 20,000-50,000 GRT, pax
Large ship: 50,000-70,000 GRT, 1,200- 2,000 pax
Megaship: 70,000 GRT or more, over 2,000 pax-may have as many as 1000 employees

10. Who owns Cruise Lines?
Carnival owns: Holland America, Windstar, Princess, Seabourn, Cunard, Costa and Carnival
Royal Caribbean owns: Celebrity and Royal Caribbean
Star owns: Norwegian and Orient

11. Cruise Lines Registration
Cruise lines may be headquartered in one country and have their ships registered in another to keep from having to follow certain hiring laws, work hours, and other regulations
Ships fly the flags of the country they are registered in

12. Career Opportunities Captain: in charge of all ships operations
First Officer: in charge when the captain is busy, also in charge of ship security
Chief Engineer: in charge of all mechanical
Chief Medical Officer: ship doctor
Communications Officer: oversees all ship communication systems

13. Career Opportunities Chief Purser: hotel manager of ship
Purser: similar to front desk manager of hotel
Shore Excursion Manager: in charge of booking port-based tours
Cruise Director: overseas entertainment
Executive Chef: Kitchen supervision
Food & Beverage Manager: over the serving of meals and beverages
Chief Steward: head housekeeper

14. What Cruises Cost
Cruises usually sell at prices below what’s listed in brochures.
Brochure prices are more like “suggested retail prices”
You can lower the price of a cruise by booking to 9 months in advance

15. What Cruises Cost
If a cruise is not full, the cruise line may offer last minute sales promotions.
3rd and 4th guests to a stateroom are often discounted
Prices are seasonal
Repositioning cruises are a bargain; when they move a ship from a northern port to a southern port

16. What Cruises Cost
The higher the deck for a stateroom, the higher the cruise price
Outside staterooms (ocean-view) costs more
Inside staterooms (usually windowless) costs less
Outside staterooms with a balcony costs more
Suites (rooms with separate sitting areas) cost more than regular state rooms (note: staterooms on the lower decks and mid-ship have the least movement and cause less motion sickness)

17. Stern (back of a ship)
Starboard (when facing the forward, the right-hand side of the ship
Stern (back of a ship)
Deck (floor of a ship)
Port (facing forward, the left-hand side of the ship
Berth (bed on a ship)
Stabilizer (underwater device that helps reduce ship’s motion)
Bow (front of ship)

18. Tender Boats
Transports passengers to and from shore if the ship is too large or the port is too shallow for docking to a peer
Zodiacs-(large inflatable rubber boats) are used in exotic places like Antarctica

19. Port Experiences 3 Categories of Port Experiences
Precruise: Before you depart, usually an extended time in the port city where the cruise begins
Postcruise: After your cruise, usually in the port city or around the city at the end of the cruise
Intermediary Port Stops: Options available during cruise, short tours, excursions available for purchase, some excursions are in the price of the regular cruise ticket

20. Port Experiences
If you buy a shore excursion from the ship and something goes wrong, the ship will probably wait for you
If you buy a shore excursion from an independent at the dock and there is a problem, the ship probably will sail without you

21. How Cruises Are Sold Travel agents sell 90% of cruise bookings
Tour companies may have package cruises with pre or post cruise tours
Cruise Consolidators buy blocks of staterooms and offer them at discount prices
Cruise lines sometimes sell directly to consumers using Web sites

22. Cruise: This and That
Caribbean is the world’s most popular place to cruise followed by Europe, Alaska, Mexico, Panama Canal, Hawaii
Only a few cruise ships are totally “smoke-free”
May cruises feature theme sailing such as Jazz, history, baseball, etc.
Many lines are doing away with set seating times to eat and are more like restaurants, dine when and where you want.

23. Web Sites
American Association of Port Authorities (AAPA):
Cruise Lines International Association (CLIA):
International Council of Cruise Lines (ICCL):