2. UNHCR/eCentre/InterWorks - Emergency Management Training 1 An Introduction to radio telecommunications in field situations Managing Field Telecommunications Session 3.1.

3. UNHCR/eCentre/InterWorks - Emergency Management Training3.1.2. Procedure for Radio Communication  Check the Radio set  VHF Hand-helds: Battery,Antenna  HF Mobile/Base: Power supplies, Cable connection, Antenna

4. UNHCR/eCentre/InterWorks - Emergency Management Training3.1.3. Ionosphere Zone High Frequency Very High Frequency Ultra High Frequency (Short Wave) A B C

5. UNHCR/eCentre/InterWorks - Emergency Management Training3.1.4. What you can expect … HANDHELD 5W, 20 cm ant HANDHELD 5W, car ant MOBILE 40W, car ant BASE 5W, base ant HANDHELD 5W, 20 cm ant 3 kms 5 kms 10 kms 20 kms HANDHELD 5W, car ant 15 km 15 kms 30 kms MOBILE 40W, car ant. 40 kms 60 kms BASE 40W, base ant 100 kms

6. UNHCR/eCentre/InterWorks - Emergency Management Training3.1.5. Calling station and Replying  Don’t reply to calling from unknown station.  Standard Example  “Hotel-Mike-One this is Hotel-Kilo-Two are you copy? Over”  “Hotel-Kilo-Two this is Hotel-Mike-One very clear and loud Over.”

7. UNHCR/eCentre/InterWorks - Emergency Management Training3.1.6. Transmitting  Before what you are going to say, ensure it will be clear and concise.  Check no-one else is speaking on the net before you start.  If your message is long, divide it into sensible phrases.  Never transmit military info. On UN network.

8. UNHCR/eCentre/InterWorks - Emergency Management Training3.1.7. What to do in an Emergency  Call for help as follows  “Emergency Emergency Emergency Hotel- Kilo Hotel-Kilo Hotel-Kio this is Hotel-Mike Hotel-Mike. Do you copy ? Over!.  Any Station hearing an “EMERGENCY” call, should immediately stop transmitting and listen-out.

9. UNHCR/eCentre/InterWorks - Emergency Management Training3.1.8. THE IMPORTANCE OF GOOD COMMUNICATIONS  Security (staff, office, residence) Efficiency in your work Good “output” leads to good “input” (“ask and ye shall receive”)

10. UNHCR/eCentre/InterWorks - Emergency Management Training3.1.9. Basic things to remember about radio communications  Technical limitations (distance, frequencies, battery, etc.) Radio frequencies are government-owned NOT a secure method to share info CAN be your “best friend” NOT a telephone (one-way transmissions)

11. UNHCR/eCentre/InterWorks - Emergency Management Training3.1.10. Establishing Radio Protocol  Basic Principles of Radio Protocol  Alphanumerical  Alpha, Bravo, Charlie – Zero, Wun, Too  Location and Function specific  DON’T USE “JULIET KILO” FOR JAMES KOVAR  LOCATION first, then FUNCTION  English (in some cases French) language transmission  Use local languages _only_ on simplex frequencies

12. UNHCR/eCentre/InterWorks - Emergency Management Training3.1.11. 1. Establishing Radio Protocol  Assigning Radio Call Signs by Location Islamabad = India Peshawar = Papa Kandahar = Kilo

13. UNHCR/eCentre/InterWorks - Emergency Management Training3.1.12. 1.1 Establishing Radio Protocol  Assigning Radio Call Signs by Function UNHCR = “HOTEL” RedR = “ROMEO” Mercy Corps International = “MIKE” IOM = “INDIA”

14. UNHCR/eCentre/InterWorks - Emergency Management Training3.1.13. 1.2 Establishing Radio Protocol  Assigning Radio Call Signs by Function Head of Office = 1 (“wun”) Deputy Head of Office = 1.1 (“wun wun”) Logistics = 4 (“fo-wer”) Radio Room = Zulu Admin = 6 (“six”)

15. UNHCR/eCentre/InterWorks - Emergency Management Training3.1.14. 1.3 Establishing Radio Protocol  How do you call the following person? Head of Office UNHCR Peshawar Logistics Officer – UNHCR Kandahar Deputy Head of UNHCR - Islamabad Papa Hotel 1 Kilo Hotel 4 India Hotel 1.1 And YOU, what is YOUR “call sign”?

16. UNHCR/eCentre/InterWorks - Emergency Management Training3.1.15. Summary  Radio telecomms have technical limitations  Radio protocol is alphanumerical  Radio protocol is based on location and function  International radio protocol uses English  Your handset must be ON to work!