1. A Free sample background from www.powerpointbackgrounds.com Slide 1 Towards a Model Immigration Card Arley Sobers Caribbean Tourism Organization

2. A Free sample background from www.powerpointbackgrounds.com Slide 2OVERVIEW  BACKGROUND  OWNED BY THE IMMIGRATION DEPARTMENT;  REQUIRED BY ICAO FOR INTERNATIONAL TRAVEL  MINIMUM QUESTIONS SPECIFIED  TOURISM ISSUES  EXCELLENT COVERAGE, ESPECIALLY IN ISLAND DESTINATIONS  INCLUSION OF ADDITIONAL QUESTIONS  TIMELY ACCESS FOR PROCESSING  CARD NOT USEFUL IN A FEW DESTINATIONS

3. A Free sample background from www.powerpointbackgrounds.com Slide 3 INFORMATION FROM THE IMMIGRATION CARD -- 1  COMPULSORY QUESTIONS Required on all International cards by ICAO  DATE & CARRIER/FLIGHT NUMBER  NAME AND ADDRESS  DATE OF BIRTH  PLACE OF BIRTH  NATIONALITY  PASSPORT NUMBER; DATE & PLACE OF ISSUE  PORT OF EMBARKATION

4. A Free sample background from www.powerpointbackgrounds.com Slide 4 INFORMATION FROM THE IMMIGRATION CARD -- 2  ADDITIONAL TOURISM QUESTIONS included on all Caribbean cards for tourism purposes  PURPOSE OF VISIT  INTENDED PLACE OF STAY  INTENDED LENGTH OF STAY Included on some Caribbean cards  OCCUPATION  PREVIOUS VISITATION Included on only a few Caribbean cards  E-MAIL ADDRESS  SOURCE OF BUSINESS *

5. A Free sample background from www.powerpointbackgrounds.com Slide 5 INFORMATION FROM THE IMMIGRATION CARD -- 3  INFORMATION FROM THE DEPARTURE CARD:  USUALLY NOT PROCESSED  OPTIONAL INFORMATION ON SOME CARDS  IMPROVED RELATIONS WITH IMMIGRATION:  ENSURE THAT ALL CARDS ARE DELIVERED  TIMELY DELIVERY OF THE CARDS FOR PROCESSING  THE ACTIVITIES OF EACH DEPARTMENT ARE SYNCHRONIZED  CARIBBEAN-WIDE IMMIGRATION CARD  CARICOM CARD

6. A Free sample background from www.powerpointbackgrounds.com Slide 6 MODEL IMMIGRATION CARD  SHOULD INCLUDE THE FOLLOWING MINIMUM INFORMATION:  COMPULSORY IMMIGRATION QUESTIONS – Date, Vessel/Flight Number, Name & Address, Date & Place of Birth, Passport Information & Nationality, Port of Embarkation  REGULAR TOURISM QUESTIONS: Purpose of Visit, Place of Stay, Previous Visitation, Occupation  ONE NEW QUESTION ON ARRIVAL CARD: e-mail address  BARCODE OF BOTH ARRIVAL & DEPARTURE CARDS  OPTIONAL QUESTIONS ON THE BACK OF THE DEPARTURE CARD

7. A Free sample background from www.powerpointbackgrounds.com Slide 7 MODEL IMMIGRATION CARD  OPTIONAL QUESTIONS (at back of Departure Card) :  MEETING OF EXPECTATIONS: How would you rate the following, compared with what you expected?. (a) your Accommodation, (b) Restaurants, (c) Tours & Attractions (d) Beaches, (e) Shopping (f) Cleanliness  WILLINGNESS TO RETURN/RECOMMEND:. Would you return or recommend (destination) to a Friend or Relative?

8. A Free sample background from www.powerpointbackgrounds.com Slide 8 PROCESSING THE IMMIGRATION CARD  ADVANCES IN TECHNOLOGY:  NEW POSSIBILITIES  ELECTRONIC PASSPORTS  POSSIBILITIES FOR GREATER COOPERATION BETWEEN TOURISM AND IMMIGRATION AGENCIES  POST 9/11:  MUCH GREATER CONCERN WITH SECURITY ISSUES  NEW IMMIGRATION SYSTEMS

9. A Free sample background from www.powerpointbackgrounds.com Slide 9 PROCESSING THE IMMIGRATION CARD  IDENTIFYING YOUR VISITORS Definition: Persons normally resident abroad who visit the destination for a touristic purpose and who stay for a period of less than one year *  THREE FACTORS - PURPOSE OF VISIT, LENGTH OF STAY AND COUNTRY OF RESIDENCE – NEEDED TO SEPARATE VISITORS FROM OTHER ARRIVALS  LENGTH OF STAY SEPARATES TOURISTS (AT LEAST ONE NIGHT) FROM OTHER VISITORS  IMMIGRATION ACTIVITIES REVOLVE AROUND NATIONALITY NOT COUNTRY OF RESIDENCE

10. A Free sample background from www.powerpointbackgrounds.com Slide 10 PROCESSING THE IMMIGRATION CARD  SOME EXISTING OR NEW SYSTEMS:  INDUSA SYSTEM (BAHAMAS)  SCIENTIFIC TRAVEL  BARBADOS  CTO-MIST  DATA ENTRY ISSUES  PROCESSING ISSUES  CUSTOMER RELATIONSHIP MANAGEMENT (CRM)

11. A Free sample background from www.powerpointbackgrounds.com Slide 11 Towards a Model Immigration Card