2. Crystal Davis August 11, 2014

3.  Dental Clinic of Dr. Jerel Owens, DMD, PC  15344 W. Mc Nichols Rd Detroit Michigan 48235  313-273-0640  Specialist in all aspects of Dentistry

4.  Dr. Jerel Owens graduated in 1975 from University of Pittsburgh School of Dental Medicine  Has been in practice for 33years in Detroit Metro area  1975-1976 Dr. Jerel Owens was an instructor of General Practice Dentistry at Montefiore Hospital in Pittsburgh  1976-1979 Dr. Jerel Owens was a Oral Surgeon and a Clinical Instructor for the oral surgery residents at Henry Ford Hospital.

5.  Create a manual on the policies and procedures involved in the management of a clinic  Prevent misunderstandings and lack of communication between staff and management  Assuring uniformity and fairness throughout the practice and offering the upmost in customer service.

6.  Learn details of Management and Leadership of a Healthcare Organization  Gather experience dealing with employees from a management level  Constructed my Policy and Procedure toward the mission and visions statement of the clinic.

7.  Monday, June 01, 2014- Sunday, August 09, 2014  Clock hours have been completed  Hours of Clinical Experience varies from 16- 24 weekly

8.  How to deal with staff from a management level  The responsibilities and activities of management  The strengths and weaknesses of a clinic.  Good manager’s get work done though others.  The importance of good customer service to the success of a business.  How to apply the lesson I have learned to being a successful manager