1. Customer’s Choice Presented by: Keystone Computer Concepts

2. Please turn your cell phone to stun! Before We Get Started

3. Restrooms are down the hall on the right!

4. We’ll take a 5 minute break around 11:00 a.m. Before We Get Started

5. Please hold individual questions about your own computer until the end.

6. Customer’s Choice Presented by: Keystone Computer Concepts

7. Going on vacation this summer? What mode of transportation will you take?

8. Customer’s Choice Presented by: Keystone Computer Concepts

9. Question #1 I would like to know how to safeguard the information on my thumb drive.

10. Answer #1 1) Purchase a USB drive with encryption built- in

11. SanDisk

12. Answer #1 2) Purchase a separate software program to encrypt a USB drive.

13. Keynesis

14. Demo

15. Question #2 Can I send an encrypted email to someone and how do they unencrypt it?

16. Answer #2 There are a number of ways to send encrypted emails:

17. Answer #2 1) You can use a service like Hush Mail. There are free and paid accounts. DEMO

18. Answer #2 2) If you use Outlook, you can purchase a certificate. DEMO

19. Question #3 3) What is Voice over IP?

20. Answer #3 3) VoIP simply means voice communication using the Internet Protocol.

21. Question #4 4) Should I change my router’s password and how often?

22. Answer #4 4) The Microsoft Answer.

23. Handout

24. Cable Modem

25. DSL Modem

26. Router

27. Modem/Router Combo

30. Question #5 5) How often should I change passwords? (Banking, etc.)

31. Answer #5 5) Every 90 days. However, the passwords need to be secure.

32. Question #6 6) What are tabs?

33. Answer #6 6) Download the PowerPoint from our webinar.

34. Question #7 7) What “tricks” should we watch for in email?

35. Answer #7 7) a) Scare tactics b) Requests for PIN c) Vague greetings d) Update attachments

36. Question #8 8) How do I build my own website?

37. Answer #8 8) Use a free web building site.

38. Question #9 9) What things should I do to keep my computer running smoothly?

39. Answer #9 9) a) Don’t turn it off more than once a day b)Keep it clean and cool c)Come into RTS for updates, etc.

40. Question #10 10) How do I get a picture to come up when there is only a red X?

41. Answer #10 10) In most cases, you can’t.

42. Saturday, June 25, 2011 10:00 a.m. OneNote Intro Webinar Mon., Aug. 1st-Sat., Aug. 6th KCC will be closed for vacation! In September, we will have our regular seminar and a Word seminar. Upcoming Events