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Published byChristal Stokes Modified over 9 years ago
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The Creighton University Employee Assistance Program “EAP”
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Magellan Health Services, Inc. 1 The EAP Helps With… Troubled relationships Emotional concerns Stress Childcare and Eldercare Anxiety or depression Grief
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Magellan Health Services, Inc. 2 The EAP Also Helps With… Educational needs/ K-12, college, vocational Work Status Alcohol and drug abuse Parenting and family concerns Legal and financial difficulties Retirement/ Active aging
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Magellan Health Services, Inc. 3 EAP Program Features Telephonic and/or in-person coaching/ counseling Strict confidentiality guidelines Highly qualified professionals for telephone and in-person services 24/7, year-round Eligibility for both you and members of your household Pre-paid (no fees or co-payments) Comprehensive website: www.MagellanHealth.comwww.MagellanHealth.com
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Magellan Health Services, Inc. 4 EAP LifeManagement Program Professional work/life telephonic assistance for all life stages including: Pre-Natal Adoption Childcare Special needs for children and adults Education: K-12, college, vocational, graduate Eldercare Retirement/ active aging
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Magellan Health Services, Inc. 5 The LifeManagement Team The LIfeManagement Team is a dedicated unit of L/M Consultants and Research Specialists Consultants- Provide consultations to callers on a full range of dependent care issues. L/M Consultants identify the key issues and needs of the caller, assist in the problem solving, and facilitate the resource searches that will contribute to resolving their current needs. Research Specialist- Locate care providers and community resources throughout the nation by searching a database of providers and other research tools. Researchers contact each provider to verify their information and create provider profiles containing the qualified information for callers.
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Magellan Health Services, Inc. 6 EAP LifeManagement Program Consultation to assess needs and provide advice. Customized packets of educational materials sent to you, including: handbooks, tip sheets, videos, books, CDS, tapes (over 800 pieces of educational materials available) 3-5 pre-screened referrals meeting your specific requirements including provider profiles and confirmed vacancies Fast response with follow-up to ensure satisfaction (3 outreach follow-ups including request to complete survey)
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Magellan Health Services, Inc. 7 EAP LifeManagement Program: Eldercare Caller can obtain consultation and information on: Housing facilities Senior housing; assisted living; retirement communities Nursing homes All levels of care In-home health agencies Caregiving information and/or support Community-based agencies Geriatric care management Elder legal issues Insurance issues Hospice and respite care
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Magellan Health Services, Inc. 8 How To Access EAP and LifeManagement Services Call one toll-free number: 800-424-4612 Log on to www.MagellanHealth.comwww.MagellanHealth.com 24 hours a day, 7 days a week, year-round Strictly confidential, whether you call or visit online
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Creighton ADA Symposium “Ways to Develop Safe and Stimulating Living Environments as We Age.” Pat Callone, Creighton University Stimulation Socialization Safety
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Patient’s Bill of Rights Every person diagnosed with Alzheimer’s disease or a related disorder deserves the following: To be informed of one’s diagnosis To have appropriate, ongoing medical care To be productive in work and play as long as possible To be treated like an adult, not like a child To have expressed feelings taken seriously To be free from psychotropic medication if at all possible To live in a safe, structured and predictable environment To enjoy meaningful activities to fill each day To be out-of-doors on a regular basis To have physical contact including hugging, caressing, and hand-holding To be with persons who know one’s life story, including cultural and religious traditions To be cared for by individuals well-trained in dementia care
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Patient’s Bill of Rights (continued) (Developed by Virginia March Bell, MSW, Alzheimer’s Association, Lexington/Bluegrass Chapter Kentucky; and David Troxel, MPH, Alzheimer’s Association, Santa Barbara Chapter, California) Taken from: Alzheimer’s Disease – The Dignity Within: A Handbook for Caregivers, Family, and Friends, page 19. Co-Authors: Patricia R. Callone, MA, MRE; Barbara Vasiloff, MA; Connie Kudlacek, BS; Janaan Manternach, D MIN; Roger A. Brumback, MD
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