2. Exchange Server 2010 SP2 Training Instructor: J. Peter Bruzzese Best New Features in Exchange 2010 SP2

3. Exchange Server 2010 SP2 Best New Features in Exchange 2010 SP2  J. Peter Bruzzese: Microsoft MVP for Exchange with current certification acronyms including the following: Triple-MCSE (MCSE for NT 4.0/2000/2003) MCITP: Enterprise Messaging (2007 and 2010) MCTS for SharePoint Server A+, Network+, iNet+ CIW, CNA, CCNA… and others  I’m a Microsoft Certified Trainer, a technical author with over a dozen books sold internationally to my credit, and a technical speaker for conferences like TechMentor, TechEd, Connections and others A Modest Bio of Your Instructor

4. Exchange Server 2010 SP2 Best New Features in Exchange 2010 SP2  Exchange is my passion! I’ve been working with and teaching Exchange for 10+ years Exchange Instructor for many years with a variety of different training agencies and private corporations Contributed to Exchange 2007 Administrator’s Companion (Microsoft Press) Wrote “Exchange 2007 SP1: How-To” by Sams (Pearson) Author of Exclusively Exchange column for Realtime and founder of the site www.exclusivelyexchange.comwww.exclusivelyexchange.com Participated in the Microsoft TAP program for Exchange 2010, for Exchange 2010 SP2 and for E15 Speaker for TechMentor, TechEd Journalist for InfoWorld (Enterprise Windows column) The Extended Exchange Bio Photo: Visiting Microsoft

5. Exchange Server 2010 SP2 Best New Features in Exchange 2010 SP2  The Hybrid Configuration Wizard  Address Book Policies  Outlook Web App Mini  Cross Site Silent OWA Redirection  New Method for Enabling the Mailbox Replication Service  Disabling Outlook Mailbox Auto-Mapping  Multi-Valued Custom Attributes  Litigation Hold Adjustment Best New Features

6. Exchange Server 2010 SP2 Training Instructor: J. Peter Bruzzese The Hybrid Configuration Wizard

7. Exchange Server 2010 SP2 Best New Features in Exchange 2010 SP2  Most folks are used to either an on-premises deployment or a cloud-only deployment and even if they have a mixture of the two they don’t consider managing them through the same tools by any means  Exchange 2010 combined with a cloud-based solution like Office 365 offers an opportunity to manage both through a single set of tools  You may want a hybrid deployment for a variety of practical reasons Cost Management The Purpose of a Hybrid Deployment of Exchange

8. Exchange Server 2010 SP2 Best New Features in Exchange 2010 SP2  The current set of instructions for Exchange 2010 SP1 is about 50 manual steps (according to the Exchange Team) Everything from configuring single sign on to configuring federated delegation  The new Hybrid Configuration Wizard Takes the former 50 step process and makes it a wizard that requires a few clicks and some information to automate the process It sounds easy but it isn’t… planning is the key The Hybrid Configuration Wizard

9. Exchange Server 2010 SP2 Best New Features in Exchange 2010 SP2  The wizard will verify the following: Both on-premises and Office 365 meet the prereqs Establishes the on-premises federation trust Creates organization relationships Configures free/busy calendar sharing, message tracking and MailTips Configures secure mail flow between the two Enables archiving support The Hybrid Configuration Wizard (cont.)

10. Exchange Server 2010 SP2 Training Instructor: J. Peter Bruzzese Address Book Policies (ABPs)

11. Exchange Server 2010 SP2 Best New Features in Exchange 2010 SP2  Even within one organization there are times when administrators want to control or provide alternate views of the Global Address List (GAL)  This segmentation is valuable in larger organizations because it gives a user the ability to see an address list of persons who are local instead of the entire GAL, by default  Address Book Policies is a solution that will allow for Global Address Segmentation capabilities Provides sub-divided address books ‘Virtual’ organizations within a single Exchange Organization Control Over the Global Address List View

12. Exchange Server 2010 SP2 Best New Features in Exchange 2010 SP2  Replaces the traditional ACL-based GAL segmentation method  ABPs can be managed through the EMC and EMS  Allows you to control access based upon attributes (custom, company, or department – but not distribution list)  Planning is the key to ABPs First you create your Address Lists (ALs), Offline Address Book (OAB) and additional GAL (if you wish… remember, this is only done through the EMS) Then you associate the ALs, OAB and GAL to a policy Finally you apply the policy to users Address Book Policies (ABPs)

13. Exchange Server 2010 SP2 Training Instructor: J. Peter Bruzzese Outlook Web App Mini

14. Exchange Server 2010 SP2 Best New Features in Exchange 2010 SP2  OWA Mini is a super lightweight browser-based client for mobile devices and it goes right to bare-bones simplicity  OWA Mini is not a new feature at all, it was in Exchange 2003 as Outlook Mobile Access (OMA) although the code is brand new (no reused code from the older version apparently)  OMA does the basics for us: Access to email, calendar, contacts, tasks and the GAL Ability to respond to emails, handle meeting requests, create contacts and tasks and configure Out of Office message (and more) The Purpose of Outlook Web App Mini

15. Comparison: OWA Light vs Mini OWA Light OWA Mini

16. Exchange Server 2010 SP2 Training Instructor: J. Peter Bruzzese Cross Site Silent Redirection

17. Exchange Server 2010 SP2 Best New Features in Exchange 2010 SP2  There are several reasons why a user may need to be redirected within Exchange when working with Outlook Web App and these include: Manual Redirection: When a CAS server has to redirect a user to another CAS server within the proper AD site that the user’s mailbox is located Temporary Manual Redirection: When the client’s web browser has old DNS entries where direction is provided Legacy Silent Redirection: Silent redirection is used to connect a user to a mailbox on a legacy version of Exchange Three Redirection Occurrences

18. The Pre-SP2 Redirection Process CAS Site A Mailbox Site B

19. Exchange Server 2010 SP2 Best New Features in Exchange 2010 SP2  If a user attempts to access OWA through browser using a URL that connects to a CAS server in a site that is different from the AD site where the user’s mailbox is being held the redirection will point the user off to the proper server without manual intervention  This is enabled through the Exchange Management Shell using the following parameter (which supports two values, manual or silent): Set-OWAVirtualDirectory -Identity “Globomantics\owa (Default Web site)" -CrossSiteRedirectType Silent The Fourth Redirection Process: Cross-Site Silent

20. Exchange Server 2010 SP2 Training Instructor: J. Peter Bruzzese New Method for Enabling the Mailbox Replication Service

21. Exchange Server 2010 SP2 Best New Features in Exchange 2010 SP2  To move mailboxes from your on-premises Exchange environment to Outlook.com or another forest you had to manually enable the MRSProxy service on the remote Client Access Server  To enable the MRSProxy service you had to go into the config.web file which is located under “c:\Program Files\Exchange Server\V14\Client Access\exchweb\ews” and change the parameter to “true”  It facilitates mailbox move requests and is essential to enable for cross-forest moves or even to connect to Office 365 for migration or coexistence scenarios Pre-SP2 MRSProxy Service Configuration

22. Exchange Server 2010 SP2 Best New Features in Exchange 2010 SP2  With SP2 you don’t have to go crawling around the config.web file to enable the service  With the cmdlets New-WebServicesVirtualDirectory and Set- WebServicesVirtualDirectory you can enable the service using the –MRSProxyEnabled parameter You can also use the –MRSProxyMaxConnections parameter to establish a connection limit  Here is an example of the cmdlet you type in: Set-WebServicesVirtualDirectory -Identity “EWS (Default Web Site)” -MRSProxyEnabled $true –MRSProxyMaxConnections 50 SP2 Changes to MRSProxy Enabling

23. Exchange Server 2010 SP2 Training Instructor: J. Peter Bruzzese Disabling Outlook Mailbox Auto-Mapping

24. Exchange Server 2010 SP2 Best New Features in Exchange 2010 SP2  With Exchange 2010 SP1 if a user is granted full access to mailboxes other than his/her own, the Autodiscover service locates that mailbox (which may be in a different database or even on a different server entirely) and loads it for the Outlook user  If a user were to be granted full access to many mailboxes or shared mailboxes then performance and stability would come into question with Outlook Mailbox Auto-Mapping

25. Exchange Server 2010 SP2 Best New Features in Exchange 2010 SP2  With SP2 administrators can disable the auto-mapping feature by using the Exchange Management Shell (EMS)  To turn the feature off you use the Add-MailboxPermission cmdlet with the new –Automapping parameter and setting it to $false  Here is an example of the full command where a person is given full access to another user’s mailbox but the auto-mapping is turned off: Add-MailboxPermission “Shared Mailbox” –User -AccessRight FullAccess –InheritanceType All –Automapping $false Disabling Auto-Mapping with SP2

26. Exchange Server 2010 SP2 Training Instructor: J. Peter Bruzzese Multi-Valued Custom Attributes

27. Exchange Server 2010 SP2 Best New Features in Exchange 2010 SP2  There have been 15 custom attributes for a while now  There are 5 new multi-valued custom attributes that you can use to store additional information for mail recipient objects  The five attributes are ExtensionCustomAttribute1 to ExtensionCustomAttribute5 and each of these can hold up to 1,300 values  You can specify values as a comma-delimited list Multi-Valued Custom Attributes

28. Exchange Server 2010 SP2 Best New Features in Exchange 2010 SP2  The following cmdlets support the new parameters: Set-DistributionGroup Set-DynamicDistributionGroup Set-Mailbox Set-MailContact Set-MailPublicFolder Set-RemoteMailbox Cmdlets that Support the New Parameters

29. Exchange Server 2010 SP2 Training Instructor: J. Peter Bruzzese Litigation Hold Adjustment

30. Exchange Server 2010 SP2 Best New Features in Exchange 2010 SP2  As a result of both regulatory compliance with a variety of legislation (ie. Sarbanes Oxley, et. al. ) and the need for easy discovery in the event of a lawsuit, Microsoft added a feature into Exchange called Litigation Hold (aka Legal Hold)  The purpose of Litigation Hold is to prevent a user from deleting important email correspondence from their own account to avoid the discovery process The negative with regard to the feature is that it must be enabled so by default users can remove or delete email  Legal Hold, as an emerging science, required some tweaking, which is what SP2 provides Discovery and Litigation Hold

31. Exchange Server 2010 SP2 Best New Features in Exchange 2010 SP2  With SP2 you can no longer disable or remove a mailbox that has been placed on litigation hold (that is the new default behavior)  This restriction can, however, be bypassed by an administrator but not without some effort  An administrator can either remove the hold or can use the new –IgnoreLegalHold switch parameter when removing or disabling the mailbox through the Exchange Management Shell (EMS) Note: This will be auditable (sort of) Litigation Hold and SP2

32. Exchange Server 2010 SP2 Best New Features in Exchange 2010 SP2  Here is a list of cmdlets that now allow for the new –IgnoreLegalHold switch parameter Disable-Mailbox Remove-Mailbox Disable-RemoteMailbox Remove-RemoteMailbox Disable-MailUser Remove-MailUser Cmdlets with the New Parameter

33. Exchange Server 2010 SP2 Training Instructor: J. Peter Bruzzese Review of the Best New Features of SP2

34. Exchange Server 2010 SP2 Best New Features in Exchange 2010 SP2  The Hybrid Configuration Wizard  Address Book Policies  Outlook Web App Mini  Cross Site Silent OWA Redirection  New Method for Enabling the Mailbox Replication Service  Disabling Outlook Mailbox Auto-Mapping  Multi-valued Custom Attributes  Litigation Hold Adjustment Review of the Best New Features

35. Exchange Server 2010 SP2 Best New Features in Exchange 2010 SP2  Want to learn more about Exchange 2010? Watch one of these training courses from TrainSignal: Exchange 2010 Administration Training (with SP1 and SP2) Exchange 2010 Design and Deployment Exchange 2010 Backup and Recovery Exchange 2010 Unified Messaging Training  Read my InfoWorld column on Enterprise Windows at: http://www.infoworld.com/blogs/j-peter-bruzzese  Email J. Peter Bruzzese at peter@trainsignal.com and follow me on Twitter @JPBruzzesepeter@trainsignal.com Contact Information