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By: Shuting Hu 4/10/2014 1 Market Analysis-- Hotel Industry
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UNWTOUNWTO said that international tourist arrivals for business, leisure, and other purpose grew by 4% in 2012 to reach 1.035 billion. The global industry The global industry is expected to reach almost $480 billion in 2015. Figure 1 3 Market Analysis-- Hotel Industry
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To study the overall quality of different services provided by the Hotel Industry. Enhance the guest experience. Figure 2 4 Market Analysis-- Hotel Industry
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Primary and Secondary Data Questionnaires Analytical Random Sampling Personal Interview 5 Market Analysis-- Hotel Industry
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A select sample of hotels that routinely offer gratis services to their guests spent an average of $723 per available room to provide complimentary food, newspapers, and cocktails. Figure 3 6 Market Analysis-- Hotel Industry
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The data comes from an analysis of rooms department expenditures for Complimentary Services and Gifts at 1,600 properties in the Hotel Industry database. Figure 4 7 Market Analysis-- Hotel Industry
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Limited service hotels comprise the largest segment of property types that offer complimentary guest services. The number of properties that offer complimentary breakfasts and cocktail receptions. The time span for conducting market survey was short. 8 Market Analysis-- Hotel Industry
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From 2008 to 2009, CSG costs declined 6.4% in the study sample. $1,251 PAR or $5.16 POR was spent at these properties. This equates to 3.5% of total revenue. Extended-stay hotel managers spent an average of $808 PAR on Complimentary Services and Gifts, or 3.2% of total revenue. 9 Market Analysis-- Hotel Industry
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Hotel guests are increasingly expecting complimentary breakfast, as well as other services not considered in our analysis (i.e. free WiFi) The cost of Complimentary Services and Gifts in the future. 10 Market Analysis-- Hotel Industry
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http://www.qfinance.com/sector-profiles/tourism-and-hotels http://www.reportlinker.com/ci02226/Hotel-and- Lodging.html http://www.pkf.com/news-events/accountancy- updates/hotels-give-some-things-for-nothing Figure 1: http://petergreenberg.com/2009/10/22/avoiding-hotel-fees- demanding-disclosure/ Figure 2: http://www.masternewmedia.org/social-media-research-and- trends-do-top-brands-adopt-and-use-social-media/ Figure 3 &Figure 4 : http://www.pkf.com/news-events/accountancy- updates/hotels-give-some-things-for-nothing 12 Market Analysis-- Hotel Industry
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