1. Delivery 1

2. Delivery Defined Physical attributes that contribute to meaning Gestures and facial expressions Timing Voice General body language Does not distract but complements words Contextual: no specific rules

3. Oral Delivery Guidelines Use natural style Show enthusiasm Use vocal variety Pauses Articulate and pronounce 3

4. Vocal Variety Volume Project to back of room if no microphone Adjust microphone; never lean into it Observe audience nonverbals and adjust as needed Can change volume to provide drama

5. Vocal Variety Pitch High or low sounds that provide inflection Add warmth and vitality to voice Reflects mood, e.g., anger, excitement, boredom No inflection = monotone Use upward inflections at ends of sentences only to indicate a question

6. Vocal Variety Rate/speed Creates mood Show excitement Can be used to review information audience already knows

7. Tips on Vocal Variety Use to make speech more interesting Be enthusiastic and voice naturally will follow

8. Pauses Use to emphasize a point Can seem like an eternity—resist urge to hurry forward Resist the urge to “um”

9. Articulation and Pronunciation Articulation Pronounce every syllable (e.g. rĕ-că-nize) Can be related to regionalisms or accents Pronunciation Correctly annunciating each syllable (e.g. rĕ-cŏg-nize) Adds to credibility

10. Avoid Dialects Relates to words and phrases that only speakers of the dialect understand Put the sack in the buggy. Turn right after the rotary. Wow! This is really pepper.

11. Nonverbal Communication Tells people more about us than do just our words Includes vocal variety, facial expressions, eye contact, etc. Can belie verbal message Should complement rather than distract

12. Eye Contact Must include entire audience Make individual eye contact in smaller rooms; scan larger ones

13. Gestures Should complement rather than distract Add clarity and reinforcement Add interest Avoid the talking head Watch for the wings Don’t overdo Relax and they will come naturally

14. Dress and Posture Adapt to audience’s dress Always dress up one level when unsure Men can always remove a tie and/or jacket Ladies can use jewelry and scarves to vary level of formality Maintain good posture Avoid leaning on lectern Avoid leaning into mic

15. Nervous Habits that Distract Playing with any part of body or dress Slapping arm, hand, or fist on lectern or table Clapping hands Jiggling pocket change or keys Gathering notes and tapping on podium Any repetitive, non-meaningful gesture

16. Physical Delivery Guidelines Maintain eye contact Vary facial expression Use meaningful gestures Dress appropriately Maintain good posture Avoid nervous habits Practice in front of a mirror Practice in front of an audience 16