1. SHRM is the Solution May 13, 2013 Sherry Johnson, SPHR & Scott Ferrin, SPHR Southwest Central Region Field Services Directors

2. 2 Information 24/7 Education and Professional Development Personalized Help with HR Challenges Networking Advocacy Recertification Credits What does SHRM provide to members? SHRM MEMBERSHIP PROVIDES…

3. 3 WHAT IS SHRM? Over 260,000 members strong, SHRM is the world’s largest association devoted to HR management. Our mission is to: – Build and sustain partnerships to address people management challenges that influence the effectiveness and sustainability of their organizations and communities – Provide a community to share expertise and create innovative solutions on people management issues – Proactively provide thought leadership – Serve as an advocate to ensure that policy makers, law makers and regulators are aware of key people concerns facing organizations and the human resource profession 3

4. 4 WHY BE A MEMBER?  Keeping your HR skills and knowledge up to date may be the key to landing a new job or holding on to the one you have—SHRM can give you a competitive edge  Being indispensable when your company is downsizing is easier with SHRM’s resources at your fingertips  Getting involved in your professional association will give you the connections you need to maintain your network; many volunteer opportunities exist  Keep your certification current with membership Because SHRM Provides Solutions!

5. 5 5 www.shrm.org INFORMATION 24/7 www.shrm.org

6. 6 HR TOPICS & STRATEGY  Free to members, these online topic overviews provide the latest news, research articles, webcasts, and discussion forums for each discipline:  Benefits  Business Leadership  Compensation  HR Consulting  Workplace Diversity  Employee Relations  Ethics & Sustainability  Global HR  Labor Relations  Organizational & Employee Development  Safety & Security  Recruiting and Staffing Management  Technology 6 www.shrm.org/HRDisciplines

7. 7 HR ANSWERS  Contact the HR Knowledge Advisors by:  Phone: 800-283-7476, available 8:30 a.m. to 8:00 p.m. ET  E-mail: Complete the form online They are certified, experienced HR professionals (most >15 years) here to serve you! “My SHRM membership gives me a sense of security; I know who I can turn to.” — Joanna Markle Member since 2008 www.shrm.org/assistance

8. 8 HR ANSWERS www.shrm.org/TemplatesTools/ExpressRequests  A self-service online tool that allows you to request and receive information on a wide variety of HR topics via email  Express Request responses are available 24/7  Topics include – Audits, attitude surveys, behavioral interviewing – Salary surveys – Seasonal topics (inclement weather, March Madness, open enrollment, etc.) – Links to law firms' newsletters; directories for locating employment lawyers for each state – HR competencies, HR career development and more 8 Express Requests

9. 9 HR ANSWERS  Member Directory, searchable by industry and geography  SHRM Connect groups  HRTalk discussion boards  You can post anonymously to discuss sensitive situations Turn to other SHRM members through:

10. 10 WEBCASTS  Learn new HR information right at your desk – no missing work or travel costs!  Free for SHRM members  More than 45 new webcasts per year  Participation earns recertification credits – some strategic and global, and some for California  Archived for viewing at your convenience at ANY TIME 10 “It’s hard to imagine working in HR without this valuable resource.” — Brooke Kaercher, PHR Member since 2005 www.shrm.org/Multimedia/Webcasts

11. 11 AWARD-WINNING PUBLICATIONS  HR Magazine – also available for iPad  HR News (online only)  HR Week (e-mail)  HR Discipline and other HR topic e-Newsletters  Legal Report  Research Quarterly (in HR Magazine) 11 www.shrm.org/Publications/E-mailNewsletters Sign up for ANY e-Newsletter !

12. 12 PUBLICATIONS  Member-exclusive collection of articles  Authoritative advice from SHRM to help line managers supervise their staffs. Addresses these topics:  Communicating, training, rewarding, and motivating employees  Compliance with employment laws  As a member of SHRM, you are authorized to distribute copies, excerpts, or emails of the newsletter at your organization. 12 www.shrm.org/Publications/ManagingSmart Managing Smart – Articles for Supervisors

13. 13 TEMPLATES & SAMPLES Discover answers to basic questions or complex matters involving all areas of HR with:  40 How-to Guides  67 Presentations  100+ Toolkits - information on any HR topic, all compiled in one easy-to-view page on SHRM.org  300 Sample Interview Questions  350 Sample Policies  600 HR Forms  700 FAQ  800+ Job Descriptions 13 www.shrm.org/TemplatesTools/

14. 14 TEMPLATES & SAMPLES www.shrm.org/TemplatesTools/Toolkits  Practicing Strategic Human Resources  Developing Human Resource Policies and Handbooks  Managing FMLA  Complying with California Overtime and Wage Payment Law  Disaster Management  Employing Older Workers  Becoming a Military-Ready Employer  Mergers & Acquisitions  Closing a Business Operation  Developing and Sustaining Employee Engagement  Managing for Employee Retention 14 Hot Topic Toolkits Include…

15. 15 TEMPLATES & SAMPLES www.shrm.org/TemplatesTools/Samples/Policies/  Corporate Communications Policy  Employee Retention Bonus Policy  Performance and Salary Reviews  Outside Employment Policy  Workplace Gambling Policy (sports pools, etc.)  Succession Planning Policy  Conflict of Interest Form  Disaster Preparedness Checklist  360 Degree Feedback Form 15 New and Featured Samples

16. 16 TEMPLATES & SAMPLES www.shrm.org/TemplatesTools/Samples  Crisis Management Planning  Workplace Violence Training for Supervisors  Documentation Training for Supervisors  Federal Discrimination Laws Training for Supervisors  Responding to Union Organizing  FLSA Training for Supervisors Part I - V  Your Hidden Paycheck: An Employee Communication Presentation  Many more! 16 Training Presentations

17. 17 TEMPLATES & SAMPLES www.shrm.org/TemplatesTools/Samples/Metrics  Enhance productivity and minimize costs by calculating: – Absenteeism Rates – Cost per Hire – FTE Calculation – Human Capital ROI – Health Care Costs Per Employee – Revenue/Profit Per Employee – Training Costs Per Employee – Time to fill – Turnover – Workers’ Compensation Cost Per Employee 17 HR Metric Calculators

18. 18 Here are just a few topics—there are dozens!  How to Develop and Administer Military Benefits  How to Establish and Design a Wellness Program  How to Write a Business Plan  How to Establish a Performance Improvement Plan  How to Handle Communicable Diseases in the Workplace  How to Retain and File I-9 Forms  How to Update or Re-verify I-9 Forms 18 “The information I get from SHRM helps me determine what we need to do and the steps we need to follow. ” — R. Schaeffer Greene Member since 1982 TEMPLATES & SAMPLES www.shrm.org/templatestools/howtoguides/ How-To Guides

19. 19 SHRM VIDEOS www.shrm.org/multimedia/video19

20. 20 SHRM VIDEOS www.shrm.org/multimedia/video20 100+ Videos Available…

21. 21 RESEARCH & METRICS www.shrm.org/Benchmarks Human Capital Benchmarking (our most popular report) Job Satisfaction and Employee Engagement Employee Benefits Prevalence Benchmarking Health Care Benchmarking Retirement and Welfare Benchmarking Families and Work Institute’s Workplace Effectiveness and Flexibility Benchmarking New Report! Paid Leave 21 SHRM Benchmark Reports – Discounted for Members

22. 22 RESEARCH & METRICS  Access the world’s largest global community of HR professionals for custom survey research projects.  We explore a variety of topics for clients. Some examples of recent projects include perceptions about online university degrees, hiring veterans with disabilities, employee benefits and diversity.  SHRM will develop the survey questions in conjunction with your organization, administer the survey, analyze the data and deliver a comprehensive survey/poll-findings report. www.shrm.org/customizedresearch Customized Research Services

23. 23 RESEARCH & METRICS  Have a unique or complex research challenge — but lack the time, expertise or resources?  SHRM stands ready to help. Just call 703-535-6366.  SHRM does all the hard work — collecting, analyzing and organizing the information you need to make smart, evidence-based decisions for your organization.  SHRM will deliver the output in a format that meets your specific needs and connects with your key constituencies.  Fees are based on scope of project. www.shrm.org/researchconcierge Research Concierge Service

24. 24 RESEARCH & METRICS www.shrm.org/Research/MonthlyEmploymentIndices  The SHRM LINE Employment Report covers the service and manufacturing sectors on key areas for recruiting each month: – Projects hiring expectations a month ahead – Presents month-to-month data on new-hire compensation – Reports degree of difficulty recruiting highly qualified candidates – Released one month prior to Bureau of Labor Statistics Employment Situation Report 24 Leading Indicators of National Employment (LINE)

25. 25 RESEARCH & METRICS www.shrm.org/peopleinsight  SHRM’s People InSight survey service focuses on more than 35 different aspects of job satisfaction and 34 additional factors relating to employee engagement — providing very specific information on the type of work environment employees value.  The survey will be administered online by SHRM to your employees. Results are provided by individual department and overall employee population, and benchmarked against overall norms, including industry and organization staff size, in SHRM’s database of 10,000 employees.  Receive a final comprehensive report within 10 days. 25 People Insight – Customized Job Satisfaction Survey Service

26. 26 HR STANDARDS  Through SHRM’s relationships with both the American National Standards Institute (ANSI) and the International Organization of Standardization (ISO), SHRM has spearheaded the establishment of professional HR standards in the United States and around the globe.  Current Published Standards Include: – Cost-per-Hire – Performance Management – Workplace Violence Prevention and Intervention Standard (in conjunction with ASIS) www.shrm.org/HRStandards/

27. 27 HR COMPETENCY MODEL www.shrm.org/HRCompetencies/ MODEL DEVELOPMENT Literature Review  35 different competency models Development  111 Focus Groups  29 cities globally  1200 HR Professionals globally Survey of 640 CHROs CONTENT VALIDATION 2012 Competency Validation Survey  32,000 HR Professionals globally at all career levels (entry, mid, senior, executive) 33 Nations represented in total

28. 28 HR COMPETENCY MODEL www.shrm.org/HRCompetencies/ Competency: Business Acumen The ability to understand business functions and metrics within the organization and industry. Career Level/YearsProficiencies Entry 0-2 Mid 3-7 Senior 8-14 Executive 15 or more Gathers, assembles, and reports HR metrics and labor market trends Implements strategy for managing talent across business lines as well as competitive market Creates an action plan for managing talent within the confines of the labor market Defines strategy for managing talent within the confines of the labor market and the business model

29. 29 SHRM EDUCATION  Educational Opportunities with SHRM – Certification Preparation – Recertification – Graduation Exam for Students  Available Delivery Methods – Seminars (Face-to-Face and Virtual) – Onsite Training – Executive Education – e-Learning – Webcasts 29 www.shrm.org/Education

30. 30 SHRM E- LEARNING  Earn recertification credits.  Choose from more than 200 courses and webcasts  Comply with laws, regulations and policies with compliance courses.  Self-paced learning – you decide where and when.  Volume discounts available for both individuals and organizations.  Free demos are available. 30 www.shrm.org/elearning

31. 31 SHRM’S 2013 ANNUAL CONFERENCE & EXPOSITION http://annual.shrm.org  Keynote Speakers:  Former Sec’y of State Hillary Clinton  Blake Mycoskie of TOMS Shoes  CNN’s Fareed Zakaria  Daniel Pink, best-selling author  Capt. Mark Kelly, astronaut and husband of Gabby Giffords  Entertainment: Kelly Clarkson

32. 32 SHRM’S WORLD CLASS CONFERENCES  Annual Conference & Exposition – June 16 - 19, 2013 – Chicago, IL  Strategy Conference – September 30 – October 2, 2013 – San Diego, CA  Diversity Conference & Exposition – October 28-30, 2013 – San Francisco, CA  Work-Flex Conference – October 29-30, 2013 – San Francisco, CA 32 www.shrm.org/conferences

33. 33 HR CERTIFICATION INSTITUTE  Certifying body for the PHR®, SPHR®, GPHR®, or PHR- CA™/SPHR-CA™ exams.  Has awarded more than 124,000 credentials to HR professionals in more than 80 countries  Member discounts available on exam fee and learning materials through SHRMStore  Test your knowledge with the online assessment exam www.hrci.org

34. 34 CERTIFICATION STUDY MATERIALS www.shrm.org/certification Certification gives you recognition, credibility, a competitive advantage, professional growth and increased earning potential. SHRM offers premiere certification preparation tools with a unique SHRM Learning System for the PHR/SPHR, GPHR and California certification exams:  For the PHR/SPHR exams – Professionals who use the #1 PHR/SPHR cert prep tool to prepare for the exams consistently beat the national pass rate.  For the GPHR exam – designed for HR professionals with international and cross-border responsibilities. The #1 GPHR cert prep tool.  For the PHR-CA/SPHR-CA exams – designed for HR professionals who practice in or do business with the state of California. The #1 PHR-CA/SPHR-CA cert prep tool. 34 Earn the credentials that set you apart

35. 35 PHR/SPHR CERTIFICATION PREPARATION  Printed workbooks & Online Resource Center  Mobile/e-reader accessibility for on-the-go studying  Pre- and post-tests to assess knowledge  Flashcards and glossary of key terms  1,500 practice questions  Self-Study member price $695  Many chapters and local colleges also offer certification preparation courses that include the Learning System www.shrm.org/education/educationalproducts/learning/ SHRM Learning System for the PHR/SPHR exams is the #1 study tool!

36. 36 RECERTIFICATION WITH SHRM  Ways to get FREE recertification credits  SHRM membership, 3 credits each year  SHRM webcasts and archives  Each webcast counts for at least 1 credit, and some are strategic (SPHR) and global (GPHR)  On-the-job learning  If you are doing something NEW at work that broadens your knowledge of HR, it will count for credit (examples: rolling out a new 401K plan, developing a strategic planning for your department, researching new healthcare plans, developing a new compensation system  Instruction: 1 hour taught = 1.5 credit hours awarded.  Includes courses taught at work such as workplace violence prevention, sexual harassment prevention, supervisory training, safety training, etc.  Research, write, or publish on HR topics, even in your local newspaper or chapter newsletter or website. Earn FREE Recert Credits

37. 37 RECERTIFICATION WITH SHRM http://shrmstore.shrm.org/hr-certification-institute/shrm-book-club  The SHRMStore now offers a select number of HR books that have been approved for either General or Strategic recertification credit.  Purchase your book from the SHRMStore and receive a link for an e-learning test. After reading the approved book, simply complete the online test and score 70% or higher.  You will then receive a program ID that entitles you to 2.5 credit hours. Up to 20 total credits are available in a three-year recertification cycle.  Visit the SHRM Book Club for a list of the approved books. NEW! Read Books for Credit!

38. 38 NETWORKING  The New SHRM Connect contains your connections, your groups (communities), and your blogs with added benefits  Now you see all open discussions on the SHRM Connect Home Page; write a blog, read a blog AND rate a blog!!  Posting files is now easier and you can now tag them for search capabilities. Join the largest HR chat room in the world!  Connect with thousands of SHRM members  Start discussions; join groups  Your profile is already there – just fill it in! http://community.shrm.org/Home/ SHRM Connect

39. 39 NETWORKING  Like us on Facebook: https://www.facebook.com/societyforhumanresourcemanagement https://www.facebook.com/societyforhumanresourcemanagement – Join discussions, share opinions, see HR news and events  Follow us on Twitter: @SHRM http://twitter.com/SHRMhttp://twitter.com/SHRM – For all things #HR  Link in with us on LinkedIn www.linkedin.com/company/shrmwww.linkedin.com/company/shrm – Receive weekly emails with motivational stories, events, discussions and more  Read the SHRM Blog http://blog.shrm.org/http://blog.shrm.org/ – Follow SHRM chats, promotions and other events  Subscribe to the SHRM YouTube channel http://www.youtube.com/shrmofficial http://www.youtube.com/shrmofficial – Watch Focus on HR and other SHRM and HR videos SHRM Social Media Sites

40. 40 NETWORKING www.shrm.org/Communities/SHRMChapters/ProfessionalChapters  575+ local chapters give you a network of professional peers you can turn to for support  Help you establish relationships and contacts with local companies  Allows you to gain valuable information on state and local labor market conditions and issues  Is a unique opportunity to develop leadership skills through volunteering  Volunteering qualifies for recertification credits 40 Get Involved in a Local Chapter; Volunteer

41. 41 ADVOCACY 1.Saving Employer-Provided Educational Assistance 2.Extending Employer Credit for Day Care Facility Expenses 3.Improving and Extending the E-Verify Program 4.Passing the STEM Act 5.Preserving Employer Flexibility in Compensation Decisions 6.Improving Criminal Checks Guidance 7.Preventing Unfair Rules for Federal Contractors 8.Maintaining Guidance on Legal Compensation Practices 9.Fighting the ‘Quickie Election’ Rule 10.Preventing New Posting Mandate 41 www.shrm.org/Advocacy Top 10 SHRM 2012 Accomplishments

42. 42 ADVOCACY Guide is available for download and includes history of the issue and SHRM’s stance with talking points  Health Care Reform  Workplace Flexibility  Employment Verification  Tax Reform and Deficit Reduction  Weapons in the Workplace  Background Investigations  Labor-Management Relations  Skills Gap 42 www.shrm.org/Advocacy 2013 Guide to Public Policy Issues

43. 43 ADVOCACY www.shrm.org/Advocacy/PublicPolicyStatusReports/Federal  SHRM develops Public Policy Position Statements on emerging HR public policy issues with the active participation of the volunteer members.  To view a listing of these statements, go to 43 Public Policy Position Statements

44. 44 ADVOCACY www.shrm.org/Advocacy  HR Issues Update is SHRM's e- newsletter delivered every other week when Congress is in session.  Provides current information on HR public policy topics like health care, leave rules and other workplace issues.  No government jargon — just quick and concise news to help the HR professional stay informed on the issues that affect their jobs today or in the future. 44 HR Issues Update E-newsletter Sign up for the newsletter !

45. 45 ADVOCACY www.shrm.org/Advocacy Developed to ensure when public policy decision-makers are developing workplace policy, the voice of the HR profession is heard through a “local network” SHRM members best understand and are best suited to communicate how public policy affects employees, employers and the HR profession as a whole Informs legislators of policy impacts upon employers in their districts In year four of five-year implementation 45 SHRM’s Advocacy Team (A-Team!)

46. 46 ADVOCACY & COMPLIANCE www.shrm.org/LegalIssues/StateandLocalResources Click on your state for state law updates Learn about State and Local Laws…

47. 47 SLOAN AWARDS  The Sloan Award recognizes exemplary employers for making work “work” with workplace flexibility  When Work Works offers free workflex assessment surveys of employers and employees as part of the Sloan Award application process  All applicants get free, confidential reports comparing their responses to the biennial National Study of Employers  Please visit www.whenworkworks.org for more information and to apply.www.whenworkworks.org Open Now through May 10

48. 48 SHRM MEMBERSHIP www.shrm.org/join  $165 for first-time SHRM members ($.45 per day)  First-time members in a chapter can use discount code 0118 when joining online  $180 for renewing members  $35 for students (6+ credit hours)  Discounts are available for multi-year renewals  SHRM Membership Nets Positive ROI  Annual fee = cost of half-hour of consultant/attorney time  Membership offers professional development without attending seminars  Share the SHRM benefits with your employer to convince him/her of value to your organization 48 Join or Renew Today!

49. 49 ROI OF SHRM MEMBERSHIP We’ve run the numbers for you: 12 Issues of HR Magazine$ 70.00 Reading 3 of the more than 50 research reports$ 299.85 Participation in 12 webcasts from other organizations$1,500.00 Savings by not having to pay some consultant fees Your estimate Full access to SHRM sample forms, policies, how-to guides and presentations $ 300.00 SHRM Membership Value = $2,169.85 or higher You Pay Only $180 for 1 year full professional membership New, First-Time SHRM Member? Use promo code 0118 to receive a $15 discount off your 1 year full professional membership = $165!

50. 50 SHRM…  MAKING YOUR JOB (AND LIFE) EASIER.  Information, education, networking, and advocacy information  The latest HR news and compliance information  Helping you become and stay certified in HR  Developing the competencies needed for a successful HR career 50 www.shrm.org LEADING PEOPLE. LEADING ORGANIZATIONS. SHRM IS THE SOLUTION

51. 51 Questions? SHRM is your Career Partner! Thank You!

52. 52 Your SHRM Southwest Central Regional Team Sherry Johnson, SPHR Field Services Director [AR, LA, MO, OK, TX] Sherry.Johnson@shrm.org 703-535-6255 (W)@SHRMSherry We’re here to help you! Scott Ferrin, SPHR Field Services Director [AZ, CO, KS, NM, UT] Scott.Ferrin@shrm.org 703-535-6453 (W)@SHRMScott Liz van Berg Regional Administrator [AR, LA, MO, OK, TX] Liz.vanBerg@shrm.org 703-535-6274 (W)@SHRMLiz Kristine Hofmann Regional Administrator [AZ, CO, KS, NM, UT] Kristine.Hofmann@shrm.org 703-535-6082 (W)@SHRMKristine