1. Business Definition Analysis & Design Phase

2. Development Team Smit Shah (System Analyst, Web Developer) Harsha Balagere (Web Designer) Abdullah Alsubaiei (Marketing & Research Analyst)

3. Hotel Industry Background In the past reservation was done through phone. The customers did not have a chance to choose what they want without images. The Microtel Inn & Suites made a note of this and decided to improve on this and increase customer satisfaction.

4. Goals of our Web Site Customer Service 24/7 Increase Market Penetration Provide more secure channel for credit card transactions Support customer decisions by providing in-depth view of the Hotel

5. Features Front End Functions for Customers  Reservation Requests  Access to Personal Information  Exclusive Promotions and Deals  Information about Places to visit  Modification of future reservations  Group Package Details

6. Technical Features Web Application Macromedia Flash Macromedia Dreamweaver 8 Photoshop CS2 Web Server Programming Languages Visual Studios (Web Developer Edition)

7. Website Design General Design Information Design Different categories of Information Navigation Design How we link our Information User Interface Fonts, Colors, Tables, Buttons, Page Layout, Forms

8. General Design

9. Information Design Homepage About Us Customer Reviews Services & Amenities List of Services Provided List of Amenities for Customer Satisfaction Places to Visit List of Places to visit near by Promotions Discount Coupons Holiday Packages Special AAA & AARP Packages Business Presentations & Meeting Specials Group Packages Deals

10. Information Design(Cont..) Rates & Availability Check availability Check holiday special rates Reservation Form Make reservation Cancel reservation Modify reservation Contact US Contact Information Maps & Directions

11. Navigation Design Hierarchical structure Template Header section with logo Top section with links to other pages Content Right section for Ads if available Bottom Section to display copyright Info.

12. Example of Home Page

13. User Interface Design Simple and user friendly controls Header at top with a logo Links on top following the header Pictures and Information. A virtual tour if possible to implement. Site map.

14. Thank You Any Questions???