1. Rich Llewellyn EDUC 533 Josh Fischer

2.  The Spokane Valley Fire Department (SVFD) has identified the need for leadership development training and has initiated a 10- month class using an expensive outside consultant  Developing and delivering an in-house leadership training program will save the department more than $20,000 per year

3.  Servant Leadership states that leaders lead best when their primary focus is serving others  This leadership paradigm has emerged in recent years as a subject of academic interest  Adoption of servant leadership principles in the private sector has created robust and resilient organizations (Kahl & Donelan, 2004)  Adoption of servant leadership will likely have a similar effect on public sector entities (Alimo- Metcalfe & Alban-Metcalfe, 2005)

4.  Though any of the needs assessment models could be applied to this subject, the Innovation Needs Assessment Model is the most appropriate because: ◦ Servant Leadership is a new concept for the SVFD ◦ Servant Leadership in the fire service (public sector) has not been widely researched (Van Wort, 2003) ◦ Appropriate instructional programs will need to be identified and adapted to the fire service ◦ Appropriate support materials will need to be researched and purchased

5.  AIM – Develop in-house leadership training  ASSESS – Determine prior knowledge and develop instructional objectives  ACTIVATE – Develop the leadership training program  APPLY – Conduct the leadership training course

6.  The curriculum for this program must be developed and tested ◦ At SVFD this process typically involves a committee of stakeholders ◦ Will involve consultation with subject matter experts ◦ Review of instructional materials for inclusion in the course will include books, articles, audiovisual materials, etc.  Review will include questionnaires about material and discussion during meetings

7.  Personnel will need to be scheduled for time off during the scheduled class time  The Board of Fire Commissioners will need to be apprised of the training and likely approve any overtime cost involved  A selection process will need to be developed to determine which employees are invited to attend the course

8.  Classes will be coordinated by SVFD personnel and led by locally available guest lecturers and facilitators ◦ Potential resources for guest lecturers include Leadership Spokane and faculty from Gonzaga University’s Department of Organizational Leadership  Though there is no existing curriculum for this course, curriculum development should be driven by the SVFD’s mission to deliver service with a “professionally trained, dedicated, and compassionate workforce.”

9.  The classroom that is available for this program has standard instructional media technology available for the use of the instructor including computer, projector, Internet, DVD, and sound system ◦ The classroom layout is flexible and may be adapted to any configuration necessary to optimize the learning opportunity ◦ The classroom is readily available for use by SVFD programs and bears no marginal cost

10.  This course will be organized by the SVFD’s Training Division which seeks to ensure that the SVFD personnel are trained to a level that meets or exceeds mandated requirements and voluntarily adopted standards  The Spokane Valley Fire Department serves three incorporated cities as well as adjoining unincorporated areas of Spokane County o Our citizens support our service delivery through assessed property tax, as well as a special maintenance and operations levy that requires periodic voter renewal o The SVFD strives to be an ethical steward of the public’s trust and money

11.  The leadership culture of the SVFD has historically been power-based ◦ Power-based leadership relies on the ability of the leader to force or coerce followers to accomplish a task  This program will be challenged to change the institutional culture to an authority-based model ◦ Authority-based leadership relies on the leader’s use of personal influence to get followers to willingly accomplish a task

12.  The potential students for this program are the approximately 175 employees of the Spokane Valley Fire Department ◦ Both line (24 hour) and support (day shift) personnel ◦ Students have 1 to 30 years experience with SVFD  Range in age between 25 and 65  Students may have a range of experience and comfort with instructional technology

13.  Students come from a diverse variety of backgrounds prior to employment at SVFD o Formal education ranges from high school diplomas to advanced degrees o Socioeconomic background represents the full spectrum of class categories  Students have a wide variety of ideas and preconceptions about leadership

14. Alimo-Metcalfe, B., & Alban-Metcalfe, J. (2005). Leadership: Time for a new direction? Leadership, 1(1), 51-71. Kahl, J., & Donelan, T. (2004). Leading from the heart: Choosing to be a servant leader. Westlake, OH: Jack Kahl and Associates. Morrison, M. (2009, January 21). 4A model for innovation – aim, assess, activate, apply. Message posted to http://rapidbi.com/management/innovation-aim-assess- activate-apply-model/ Van Wort, M. (2003). Public-sector leadership theory: An assessment. Public Administration Review, 63(2), 214-228.