1. EXPATRIATE DEVELOPMENT SERIES Latin America

2. Introduction International Retailing: Latin America Personal Assessment Business Application Human Resource Development International Leadership Personal Development

3. 3 Personal Assessment Business Application Human Resource Development International Leadership Personal Development Language Cultural Flexibility Food Flexibility Population Density comfort Amenity Requirements Self-Awareness Language Cultural Flexibility Food Flexibility Population Density comfort Amenity Requirements Self-Awareness International Retailing: Latin America

4. Personal Assessment 4  Assess  Language Skills and Interest  Cultural Flexibility  Food Flexibility  Population Density Comfort  Amenity Requirements

5. Anecdotes from two personals 5

6. Personal Assessment 6  Assess  Language Skills and Interest Latin Alphabet Video Dominant Language by Country

7. Personal Assessment 7  Assess  Cultural Flexibility Mexico Barrio Buenos Aires

8. Personal Assessment 8  Hofstede’s Cultural Dimension Hofstede’s  A method for examining cultures on a comparative scale Flags of Latin America

9. What is Hofstede’s Cultural Dimension? 9  Power Distance Index (PDI): the extent to which the less powerful members of organizations and institutions (like the family) accept and expect that power is distributed unequally  Individualism (IDV): Individually oriented societies everyone is expected to look after him/herself and his/her immediate family Masculinity (MAS): the distribution of roles between the genders  Uncertainty Avoidance Index (UAI): a society's tolerance for uncertainty and ambiguity  Long-Term Orientation (LTO): Examination of an orientation toward a broader scope aimed at a sweep of history requiring thrift and perseverance to succeed

10. Hofstede’s Cultural Dimensions 10 Key: Power Distance (PDI) Individualism (IDV) Masculinity (MAS)Uncertainty Avoidance (UAI) Long Term Orientation (LTO) Hofstede Cultural Dimensions NationPDIIDVMASUAILTO Canada3880504520 United Kingdom3589663525 United States4091624629 Argentina 49465686NA Brazil 6938497665 Costa Rica 35152186NA Honduras NA Mexico 81306982NA

11. Personal Assessment 11  Food Flexibility  Latin & Caribbean Food Latin American Cuisine and Recipes Thyme, cilantro, oregano, capers, olive and chili’s are common herbs and spices in Latin American Cuisine

12. Latin & Caribbean Food 12

13. Personal Assessment 13  Population Density Comfort Population Density CityCountry per Kilometer New York City, US10,452 Buenos Aires, Argentina15,028 São Paulo, Brazil7,247 Mexico City, Mexico5,954 Rio de Janeiro, Brazil5,234 Source: World Bank Data, 2010

14. Personal Assessment 14  Amenity Requirements Appliances Residences Bathing Facilities Environmental Control Outside Space Parking (title: House amenity in Chile)

15. Personal Assessment 15  Self- Awareness  Ability to Act Outside of Comfort Zone  Tolerance for the Gaps  Acceptance of Assistance  Willingness to Break Routine Latin American Business Etiquette

16. Self-Awareness 16  Ability to Act Outside of Comfort Zone  Live and perform in foreign environment  Awareness of your new environment  Accept foreign culture and lifestyle

17. Self-Awareness 17  Need to endure unfamiliar environment Language or culture  Need to consider unexpected situations and outcomes  Tolerance for Ability Gaps  Need to consider a learning curve to adopt new tasks

18. Self-Awareness 18  Acceptance of Assistance  Be ‘open-minded’ with others Hierarchical nature of working environment in Latin America  Need to learn roles of people in each society High reliance on others

19. Self-Awareness 19  Willingness to Break Routine Housing and Land Development

20. EXPATRIATE DEVELOPMENT SERIES Latin America