1. Business Continuity Planning Geoff Davidson

2. Business Continuity Planning  Avian Flu  Pandemic Flu NOT the same thing and present different problems

3. Business Continuity Planning  Bird Flu Limited impact – few birds Little impact on staff – can travel to and from work Affected only if located inside 3km zone

4. Business Continuity Planning  Pandemic Flu  Significant impact on business Affect staffing levels Affect visitor numbers Affect all divisions

5. Business Continuity Planning No vaccine readily available Staff affected by ‘Quarantine and Isolate’ approach Staff off ill Staff families ill Staff in close contact at home for 10 days

6. Business Continuity Planning Insufficient staff to cover all activities Complete teams missing due to Quarantine and Isolate Contractor input sporadic / missing 25 – 35 % of staff missing SMS, RA and QMS affected Finance, HR, etc

7. Business Continuity Planning Main elements  Emergency  Crisis  Recovery

8. Business Continuity Planning  Emergency  Identify and prioritise activities – what has precedence  Review skill base

9. Business Continuity Planning  Establish emergency responses – what are the triggers to allow close down of lower priority activities to release resources to support higher level priorities  Establish where staff will go and what activities they support

10. Business Continuity Planning  Identify Quarantine and Isolate positions – build in redundancy  Establish competency needs of redundancy teams

11. Business Continuity Planning  Use available technology for communication IT, mobile telephones, media

12. Business Continuity Planning  Crisis  Ensure plans reviewed and communicated before activated  Agree triggers to action  Activate and monitor

13. Business Continuity Planning  Restoration  Review of action triggers  Planned return taking into account levels of activity during crisis

14. Business Continuity Planning  HR support across sites  Finance function across sites  Physically separating teams  Reviewing contracts, security, catering, oil, gas, electricity supply

15. Business Continuity Planning  Trigger Points  Inability to provide intended service  Agreed by Director and 2 Managers

16. Business Continuity Planning Testing Plan  Review with staff  Marsh.com - Pandemic Flu review