1. Workplace Safety and the Hotel Industry

2. Housekeeping – The Facts 47% higher risk of injury 71% higher risk of injury 1999 to 2001 2002 to 2005

3. Housekeeping – But Why? Why are these accidents occurring? –Increased luxury for the guest without decreased responsibilities for the worker. Heavier mattresses Thicker linens More amenities

4. Housekeeping – What To Do? So what can we do? –Employer Responsibilities –Employee Responsibilities

5. Housekeeping - Responsibilities Employer Responsibilities –Job duties for housekeeping should be re- evaluated. –Investments should be considered to allow for workers to do their job safely.

6. Housekeeping - Responsibilities Employee Responsibilities –Inform management of injuries promptly –Use the tools management provides to do the job safely –Practice safe work practices as instructed by your employer Let’s look at what injuries are occurring and some safe work practices for housekeeping employees…

7. Housekeeping – Types of Injuries What Injuries are occurring? –Strains Cleaning the bathrooms Making the beds Using carts –Falls: Tripping over sheets and towels Slipping on water in the bathrooms –Contact with Chemicals –Pinch Points

8. Housekeeping: Cleaning the Tubs

10. Housekeeping: Cleaning Tile Walls

12. Housekeeping: Making Beds

14. Housekeeping: Using Laundry Carts

15. Housekeeping – Slips and Trips Avoiding Slip, Trip and Fall Hazards –In bathrooms –Around beds

16. Housekeeping – Slips and Trips For Example:

17. Housekeeping – Slips and Trips For Example:

18. Housekeeping – Slips and Trips For Example:

19. Housekeeping – Slips and Trips For Example:

20. Housekeeping – Using Chemicals

21. When working with chemicals: Always wear protective gloves Wear eye protection No unauthorized chemicals Ensure that containers are properly closed Inspect gloves daily

22. Housekeeping – Using Chemicals When working with chemicals: –Tell your employer if you experience any irritation or allergy from gloves you have used. –Never mix cleaning chemicals. –When diluting always add the concentrated liquid to water, not the water to the concentrate.

23. Housekeeping: Avoiding Pinch Points

24. Housekeeping – Remember! A few points for housekeepers to remember… –When first entering a room, take a moment to survey the room. –Look for potential slip and trip hazards and take the necessary action. –Use safe work practices as outlined by management. –Communicate with management any issues that arise.