1. © Coaching For Success, LLC THE FIRST 90 DAYS Columbia Business School April 13, 2009 © Coaching For Success, LLC

2. AGENDAAGENDA Big Picture Drill-Down Exercise Top Tips Action Plan Pre-Employment First 90 days + Q&A

3. HOLISTIC APPROACH © Coaching For Success, LLC Your Job & Responsibilities The Players CommunicationsPerformance: How Defined How Measured Adding Value

4. HYPOTHETICAL EXERCISE © Coaching For Success, LLC

5. HYPOTHETICAL:HYPOTHETICAL: You’ve been on the job 1-1/2 months. Your boss calls you into her office. She closes the door and proceeds to say to you: “I know the first few months on the job are a “breaking-in” time, but I’m really not sure I’m getting from you what I need.” How do you respond?

6. CALL OUT © Coaching For Success, LLC What would you do?

7. CALL OUT © Coaching For Success, LLC What would you do? Don’t get defensive Probe – ask questions Don’t cite all the things you’ve accomplished DO use this as an opportunity to define performance Do scope out a game plan Learn more about what she expects Is this an opportunity to style flex???

8. CUT TO THE CHASE: 15 TOP TIPS © Coaching For Success, LLC

9. #1: ENVIRONMENT © Coaching For Success, LLC Differences between Large Corporate & Entrepreneurial Cultures ResourcesTechnology Mentoring Resources Knowledge Resources Cubicle Ethics

10. #2: ORIENTATION © Coaching For Success, LLC On-Boarding Get on people’s agenda’s Take initiative Prepare beforehand Org Chart Know people’s names & roles Know Your resources (i.e., technology)

11. #3: PERFORMANCE CRITERIA © Coaching For Success, LLC Understand & define Job Responsibilities Expectations Your boss’ Your own Continuous Learning Know your strengths & gaps - today TalentKnowledge

12. #4: CORE COMPETENCIES © Coaching For Success, LLC Specific to your position Company-wide competencies Where you can find them Culture of organization How are they measured? Who measures (360  )

13. #5: MANAGING UP © Coaching For Success, LLC Boss’ style DelegatingWritingManaging Your boss is a human being too Show genuine interest in his/her life It’s rarely personal Flex your style

14. #6: GATEKEEPERS © Coaching For Success, LLC Internal (executives) and external (clients) Often the most important people to get to know Add value to their lives – they will add value to yours! Often first point of contact with clients Can make or break your getting on agendas Show appreciation

15. #7: TAKE OFF THE MBA HAT © Coaching For Success, LLC What can you do on the job to demonstrate you’ve “taken off your MBA hat”? Examples ….

16. #7: TAKE OFF THE MBA HAT © Coaching For Success, LLC What can you do on the job to demonstrate you’ve “taken off your MBA hat”? ResearchOpinion PowerPointOver Coffee IWe Casual AttireBusiness Attire Performance PERFORMANCE!!

17. #8: ATTITUDE © Coaching For Success, LLC Think like an actor Don’t gossip Be careful with confidences Find ways to be constructive, not negative Whining = Negative Self-Promotion

18. #9: COMMUNICATION © Coaching For Success, LLC Think before you speak Clear Concise Compelling (focused) Learn the communication culture Verbal and non-verbal Make it count

19. #10: BODY LANGUAGE © Coaching For Success, LLC Powerful form of communication “Strong handshake” analogy Fake smiles Keep body language open Align non-verbal with verbal communication: ClearConciseCompelling Dress – also sends a message… Keep it simple (accessories)

20. #11: OBSERVE © Coaching For Success, LLC Don’t “jump in” just to make an impression Learn team dynamics How are decisions made How do people communicate Writing styles In-office patterns (lunch, networking, etc.)

21. #12: ACTIVE LISTENING © Coaching For Success, LLC Hidden agendas Stay quiet (mind and mouth) Don’t interrupt Learn from HOW and WHAT others say

22. #13: ASK QUESTIONS © Coaching For Success, LLC Not a weakness Choose words carefully Choose timing Don’t be afraid to ask for ClarificationDefinition Understanding and applicability Reframe

23. #14: COMPORTMENT © Coaching For Success, LLC Dress for Success Say it Right Walk around Body language Accessories Keep your cool When thrown a curve ball: This is what we wanted to happen This is what actually happened How can we get a better outcome?

24. #15: BE ORGANIZED © Coaching For Success, LLC Keep track of appointments Don’t double book Leave white space in every day – front end and back end Stay current Agenda’s before meetings

25. START NOW © Coaching For Success, LLC Before the Job “Action Plan” Exercise Pre-Employment Action Plan: Complete a few recommendations in each section 3 minutes Call out – share your knowledge!

26. © Coaching For Success, LLC