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End User License Agreement Permission to use and redistribute this Document is granted, provided that (1) the below copyright notice appears in all copies and that both the copyright notice and this permission notice appear, and (2) you do not alter any copyright, trademark or patent notice in the Document. You may modify, and redistribute the modified Document, so long as (1) you adhere to the distribution requirements above and (2) the modifications are for customizing the Document for your legitimate business purposes and are not malicious, deceptive or unlawful. Use for any other purpose is expressly prohibited by law, and may result in severe civil and criminal penalties. Violators may be prosecuted to the maximum extent possible. By distributing the Document you agree to indemnify Microsoft for any claims that arise due to your modifications. Microsoft may have patents, patent applications, trademarks, copyrights, or other intellectual property rights covering subject matter in this document. Except as expressly provided in any written license agreement from Microsoft, the furnishing of this document does not give you any license to these patents, trademarks, copyrights, or other intellectual property. Elements of the Document, including logos, graphics, sound or images, are protected by trade dress, trademark, unfair competition, and other laws and may not be copied or imitated in whole or in part except as part of the Document as allowed above. MICROSOFT AND/OR ITS RESPECTIVE SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE INFORMATION CONTAINED IN THE DOCUMENT AND RELATED GRAPHICS FOR ANY PURPOSE. SUCH DOCUMENT AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT AND/OR ITS RESPECTIVE SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, INCLUDING ALL WARRANTIES AND CONDITIONS OF MERCHANTABILITY, WHETHER EXPRESS, IMPLIED OR STATUTORY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. IN NO EVENT SHALL MICROSOFT AND/OR ITS RESPECTIVE SUPPLIERS BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF INFORMATION AVAILABLE FROM THE DOCUMENT. THE DOCUMENT AND RELATED GRAPHICS PUBLISHED ON THE SERVICES COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. MICROSOFT AND/OR ITS RESPECTIVE SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE PRODUCT(S) AND/OR THE PROGRAM(S) DESCRIBED HEREIN AT ANY TIME. © 2008 Microsoft Corporation. All rights reserved. Microsoft Access, Excel, Exchange, FAST, Groove, Microsoft CRM, Microsoft Operations Manager, Microsoft Project, Office Communication Server, Office Communicator, Office Enterprise, Office Professional, Office Professional Plus, Outlook, Performance Point, PowerPoint, Project Server, SharePoint Designer, SharePoint Server 2007, System Center, Windows Server, Windows SharePoint Services, Word, Vista, and Visual Studio are trademarks of the Microsoft group of companies. All other trademarks are property of their respective owners. 1 1
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BPIO University Business Intelligence Overview
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About this Presentation Who should deliver this presentation? A designated BPIO U instructor who is proficient in Microsoft’s Business Intelligence solution Who is the audience? Microsoft partner and field sales teams who have BDM/TDM customers with initial interest in a(n) Business Intelligence solution What is the purpose of this presentation? To provide partner and field sales teams with an overview of the Business Intelligence story. For those subsidiaries that have chosen to subscribe to the full Business Intelligence curriculum, this presentation will set the foundation for further, in-depth discussion. The main objective for our partner and field sales teams is to obtain approval from customer power sponsors to create an evaluation plan or to close the sale for a proposed Business Intelligence solution. This deck utilizes the Business Productivity Infrastructure Optimization (BPIO) model as a way to frame the roadmap for improving the organization’s capabilities and underlying technology infrastructures to support Business Intelligence. 3
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Guidance Slide How should I prepare for this presentation? The expected duration of this presentation is approximately 1 hour. Consider the length of your presentation while selecting slides. Depending upon the material, presenters can generally cover 30 slides during a one-hour presentation. Choose slides that are relevant to the subsidiary’s needs, and customize slides as necessary. Remove all guidance slides (slides with a white background) prior to presenting to a customer. Video details - see video slide for information and background on the video that has been selected for this presentation. 4
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INTRODUCTION TO BUSINESS INTELLIGENCE 5
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Operations Manager Sales Director Customer Support Rep Sales Rep CEO Planning Analyst Better Insight and Visibility A need that exists throughout the organization 6
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Scorecards Meetings Analytic applications Presentations Financial reports Dashboards Webcasts Charts and graphs Internet Project plans Documents Spreadsheets Intranet Blogs Portals RSS feeds Business books Television reports Magazines Newspapers IM/chat Email Scorecards Slide decks Meetings Analytic applications Presentations Financial reports Dashboards Webcasts Charts and graphs Internet Project plans Documents Spreadsheets Intranet Blogs Portals RSS feeds Business books Television reports Magazines Newspapers IM/chat Email Information Overload 7
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The IT Dilemma With Business Intelligence Today Deliver business needs while managing cost and complexity 8
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9 Average BI budget will increase by 4.8% InformationWeek article on BI Spending 77% of respondents Less than a quarter of workers use BI software today Only 8% report more than half of employees use BI software But 38% say more than half of their employees will use BI software in two years Gartner CIO Study Results 1,400 surveyed in 30+ countries representing $90B+ in IT Spending “Business Intelligence will surpass security as their [CIOs] top technology priority this year.” - Gartner
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Today’s BI Reality for Most Organizations 10
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The Microsoft BI Difference 11
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Complete and integrated BI and Performance Management offering Agile products that adapt to how your need the information Built on a trusted part of your IT backbone Microsoft Business Intelligence Vision and strategy 12
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A Complete BI Offering Delivering pervasive value across the enterprise 13
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Delivering the Right BI Tool Every role in the organization 14
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Business Intelligence Sub-Capabilities 15 Data Management Information Delivery Performance Management
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16 Data Management
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Data Management Challenges Organizations face a convergence of factors IT Challenges Proliferation of new data types which organizations must keep track of SOX, BASEL II, HIPPA and others require organizations to store data more securely for longer periods of time and higher levels of privacy Users want to consume data no matter their location and with a variety of devices End User Challenges 17
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Build Faster Connect to data Cleanse data Integrate data Manage Efficiently Efficient Data Storage Manage mixed workloads Streamline Aggregates Scalable Performance DW Query Optimizations Enhanced Partitioning Integrate and Manage Data Next generation data warehousing 18
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19 Information Delivery Query, Reporting, & Analysis
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IT Challenges Cost of training and low end user adoption of new tools Data stored in multiple data sources Need scalable and reliable report processing Inefficient report development process Enablement of end user data access and analysis Difficult to find the right content, data and people Disintegrated islands of information and applications Steep learning curve for new tools Diverse analytical needs Rapid, ad hoc decision support End User Challenges Information Delivery Challenges Organizations face a convergence of factors 20
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SQL Server Oracle DB2 Tera- data PerformancePoint Server Reporting Services Microsoft SharePoint 21 Excel Ready Information for Self Serve Access Build on an open analytic platform
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22 PerformanceManagement
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The Value of Performance Management Why performance management matters to customers “Companies in the top quartile in terms of their BPM practices … generate 2.4 times the three- year total shareholder return of the typical company in their industry” Hackett Group, reported in Business Performance Management Magazine, February 2007 50% of large companies “believe that a gap exists between their company's ability to formulate and communicate sound strategies and its success at implementing them.” OnPoint Consulting, reported in Business Finance Magazine, November 2006 “Business Intelligence (BI) is the #1 priority for CIO’s to deliver on in 2008.” Gartner, January, 2008 95% of a typical workforce does not understand how the organizational goals and objectives relate to their jobs Strategy and Execution in Performance Management, Palladium Group/BSCOL, 2007 23
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IT Challenges Multiple users, multiple tools Decentralized business logic Disintegrated systems Flexible and scalable budgeting and planning architecture Regulatory compliance Poor communication and execution of corporate strategy Lack of accountability Inconsistent performance metrics Long budget cycles Lack of transparency in the data Manual consolidation End User Challenges Performance Management Challenges Organizations face a convergence of factors 24
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Need for an Integrated Approach Aligning past information, present conditions, and future outcomes 25 Forecasting What will happen? Scorecards and Dashboards What is Happening? Planning, Budgeting, Consolidation What do I want to happen? Analytics Why did it happen? Reporting What happened?
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DATA INFRASTRUCTURE & BI PLATFORM Integrated Business Intelligence Offering Drives adoption throughout the enterprise 26
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END USER TOOLS AND PERFORMANCE MANAGEMENT APPLICATIONS BI PLATFORM (RDBMS, ETL, OLAP, Reporting) DELIVERY Mainframe/ Departmental Systems Integrated Business Intelligence Offering Drives adoption throughout the enterprise 27
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Easily access LOB data Setup your most common data connections once with the Data Connection Library Enhanced support for SQL Server 2005 Analysis Services Cubes Analyze the data with powerful, easy to use tools Identify trends with improved conditional formatting Improved PivotTable views are approachable to all Advanced filtering and sorting Share your analysis with others safely Be selective to publish entire spreadsheets or single components to Excel Services on SharePoint Server Manage permissions and protect data Use Excel Web Parts to create meaningful dashboards 28 Give Business Intelligence to Everyone Empower more users with powerful analysis capabilities in Excel
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Excel Great cross product investments optimizing Excel as analytical client for Analysis Services. Agile and Familiar environment. Rapid, ad-hoc decision support. Enables advanced modeling and calculations not yet formalized into a database-driven system. Rich Web Analysis Great cross product investments optimizing PerformancePoint as thin analytic client for Analysis Services. Rich web capabilities for data exploration. Embedded into dashboards for guided and contextual root cause analysis. Provide End User Access Through familiar Microsoft Office products 29
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Enable easy to use predictive analysis At every desktop For every information worke For every information worker Through three powerful add-ins Predictive capabilities readily available for business users in Excel Data mining client for building data mining models in Excel Data mining templates for project visualization in Visio Provide Powerful Predictive Analysis Bring data mining to the masses 30
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31 Video Premier Bankcard
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32 Take BPIO U Tech Track Training (PerformancePoint Server) BI product info: http://partner.microsoft.com/bihttp://partner.microsoft.com/bi Take training on SQL 2008 Get Ready Execute BI Partner Solutions Plan (PSP) with your Partner Account Manager Develop a proactive BI Marketing Campaign with your PAM Feature your offering in Office Systems Solutions DirectoryOffice Systems Solutions Directory Tell Microsoft about your wins! Engage Achieve BI Competency, Performance Management Specialization and BI Platform Specialization Develop distinctive industry solution offerings (get vertical!) Visit http://www.partner.microsoft.com/bi to get startedhttp://www.partner.microsoft.com/bi Specialize Call to Action
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© 2008 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION. partner.microsoft.com/bi
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