2. Assessing Your Skills You should respond in one of three ways:You should respond in one of three ways: 1.Respond based on your own managerial experience, if you have any. 2.Respond about effective (or ineffective) managers you have observed in your work experience. 3.Respond in terms of how you think an ideal manager should behave. What could cause your answers to not be an accurate estimation of your present level of management skills?What could cause your answers to not be an accurate estimation of your present level of management skills? 1–2 © 2014 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

3. What is Management? A set of activitiesA set of activities –planning and decision making, organizing, leading, and controlling directed at an organization’s resources –human, financial, physical, and information with the aim of achieving organizational goals in an efficient and effective manner. © 2014 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. 1–3

4. The Basic Purpose of Management EFFICIENCY Using resources wisely and in a cost-effective way EFFECTIVENESS Making the right decisions and successfully implementing them and © 2014 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. 1–4

5. Types of Organizational Resources 1–5 © 2014 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. Organizational Resources Human Resources Financial Resources Physical Resources Information Resources

6. What Core Skills Do Managers Need? © 2014 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. 1–6 Core Management Skills Technical Conceptual Communication Time Management Decision Making Diagnostic Interpersonal

7. Present and Future Job Skills Key Questions:Key Questions: 1.What skills do I need to perform my current job effectively? 2.What skills do I need to perform my next job effectively? 1–7 © 2014 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.

8. Managers by Level and Area 1–8 © 2014 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. Areas of Management Levels of Management

9. Areas of Management Human Resource Managers Administrative Managers Specialist Managers Marketing Managers Financial Managers Operations Managers © 2014 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. 1–9

10. The Functional Perspective on Management Planning and Decision Making: Determining goals and courses of actionPlanning and Decision Making: Determining goals and courses of action Organizing: Coordinating activities and resourcesOrganizing: Coordinating activities and resources Leading: Motivating and managing peopleLeading: Motivating and managing people Controlling: Monitoring and evaluating activitiesControlling: Monitoring and evaluating activities © 2014 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. 1–10

11. Management Simple Plan and Decide:Plan and Decide: –Effective pursuit of a chosen goal requires planning. Organize:Organize: –Efficiency in the use of an organization’s resources requires proper structuring of the organization. Lead:Lead: –An organization is most effective when all of its efforts are focused in the right direction. Control:Control: –Knowing what has been done and how well it was done determines what must yet be done. © 2014 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. 1–11

12. The Role Perspective on Management 1–12 © 2014 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. Interpersonal Roles Informational Roles Managerial Roles Decisional Roles

13. Why Individuals Become Entrepreneurs Entrepreneurship is more likely if an individual:Entrepreneurship is more likely if an individual: –is the parent, child, spouse, or sibling of an entrepreneur –is an immigrant to the United States or the child of an immigrant is a parent –is a member of the Jewish or Protestant faith –holds a professional degree in a field such as medicine, law, or engineering –has recently experienced a life-changing event, such as getting married, having a child, moving to a new city, or losing a job Entrepreneurship is more likely if an individual:Entrepreneurship is more likely if an individual: –is the parent, child, spouse, or sibling of an entrepreneur –is an immigrant to the United States or the child of an immigrant is a parent –is a member of the Jewish or Protestant faith –holds a professional degree in a field such as medicine, law, or engineering –has recently experienced a life-changing event, such as getting married, having a child, moving to a new city, or losing a job 1–13 © 2014 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use.