2. WHAT IS MANAGEMENT
Management is the attainment of organizational goals in an effective and efficient manner through planning, leading, organizing and controlling the company’s resources.
A key aspect of managing is recognizing the role and importance of others. God managers know that the only way they can they can accomplish anything at all is through the people of the organization.
“MANAGEMENT IS THE ART OF GETTING THINGS DONE THROUGH PEOPLE” Mary Parker Follet

3. THE FUNCTIONS OF MANAGEMENT
PLANNING
LEADING
ORGANIZING
CONTROLLING

4. MANAGEMENT FUNCTIONS

5. MANAGEMENT SKILLS
A manager’s job is complex, multidimensional and requires a range of skills.
CONCEPTUAL SKILLS
The ability to see the organization as a whole and the relationship among its parts
HUMAN SKILLS
The ability to work with and through other people and to work effectively as a group member
TECHNICAL SKILLS
The understanding of and proficiency in the performance of specific tasks

6. MANAGEMENT SKILLS Technical Skills Human Skills Conceptual Skills
Management Level
Top Managers
Middle Managers
First-Line Managers
Non-managers (Personnel)

7. MANAGEMENT LEVELS

8. HORIZONTAL DIFFERENCES
Functional managers, responsible for departments that perform a single functional task
General managers, responsible for several departments that perform different functions

9. Represented by brevity Performs a great deal of work quickly
MANAGERIAL ACTIVITY
Provides for variety
Is fragmented
Represented by brevity
Performs a great deal of work quickly

10. Ten Manager Roles Three Conceptual Categories
MANAGEMENT ROLES
Ten Manager Roles Three Conceptual Categories
Informational
Interpersonal
Decisional
Monitor
Disseminator
Spokesperson
Figurehead
Leader
Liaison
Entrepreneur
Disturbance Handler
Resource Allocator
Negotiator

11. CHRACTERISTICS OF THE NEW WORKPLACE
Centered around information and ideas
Work is free-flowing and flexible
Work is often virtual

12. TODAY’S MANAGERS Embrace ambiguity Create organizations that are: Fast
Flexible
Adaptable
Relationship-oriented
Focus on:
Leadership
Staying connected to employees and clients
Team building
Developing a learning organization

13. THANK YOU