1. Copyright © 2011 SAS Institute Inc. All rights reserved. Performance & Portfolio Management: SAS ® IT Intelligence for the Air Force Personnel Operations Agency Gail Bamford Industry Marketing Manager, Defense & Intelligence Bob Nelson IT Domain Specialist November 4, 2011

2. 2 Copyright © 2011, SAS Institute Inc. All rights reserved. SAS – Leader in Business Analytics  Largest privately held software company in the world  2010 Revenue: $2.43 Billion – 35 Years of consecutive growth  24% reinvestment in R&D for 2010  50,000 deployments worldwide  12,000 employees  90 of the top 100 of Fortune Global 500  All 15 U.S. Departments and 90% of U.S. Federal Agencies  All 50 U.S. State Governments  Government agencies in 80 countries Other: 1% Energy & Utilities: 3% Education: 3% Retail: 4.5% Manufacturing: 5.5% Life Sciences: 6% Communications: 7% Services: 11% Financial Services: 42% Government: 15%

3. 3 Copyright © 2011, SAS Institute Inc. All rights reserved. SAS Business Analytics Framework Data Integration Data Management Platform (DMP) SAS Data Access Plug-in’s Analytics SAS BASE SAS Enterprise Miner/Text Miner (EM/TM) SAS Enterprise Content Categorization (ECC) SAS Social Network Analysis (SNA) SAS Enterprise Guide/JMP (EG/JMP) Reporting SAS Enterprise Business Intelligence (EBI) Business Solutions SAS Fraud Framework SAS Customer Intelligence SAS IT Resource Management (ITRM) All tools generate SAS Code which enables customer flexibility and extensibility

4. 4 Copyright © 2011, SAS Institute Inc. All rights reserved. SAS ® IT Intelligence

5. 5 Copyright © 2011, SAS Institute Inc. All rights reserved. Presentation Agenda:  SAS IT Intelligence Solution Overview  Differentiators  Government IT Business Objectives  What is SAS IT Intelligence?  Performance Management »Resource Optimization »Financial Cost Analysis  Questions and Answers

6. 6 Copyright © 2011, SAS Institute Inc. All rights reserved. SAS IT Intelligence Performance Management Differentiators 1.SAS Analytics and Advanced Forecasting 2.IT infrastructure data source indifference 3.IT performance measurements combined with IT cost information in a single data repository

7. 7 Copyright © 2011, SAS Institute Inc. All rights reserved. The Federal Sector Challenge Moving from an efficient to effective government Current State : Efficient Government Service delivery provision in pockets No single view of a department or agency Difficult to demonstrate alignment to government priorities Disparate monitoring Future State : Effective Government Basic services provisioning Predictive analysis for growth Accountability and transparency Effective cost analysis of IT County StateMunicipality

8. 8 Copyright © 2011, SAS Institute Inc. All rights reserved. United States Government: Business Case Objectives  Performance Management Analysis:  Mission Effectiveness: What IT resources are being used? »Analysis of the current IT environments »Forecast of anticipated IT demand »Analysis of resources and services gauging smart growth of IT  Cost Efficiencies: What is “causing the cost” of IT consumption? »Go beyond managing IT cost »Trace and align the costs of IT to specific applications

9. 9 Copyright © 2011, SAS Institute Inc. All rights reserved. SAS IT Intelligence for Performance Management IT Business Solution Optimization of Existing Resources Server Consolidation / Virtualization / Cloud Characterization / Forecasting of Resource Workloads Accurate Analysis of all IT Resources – Across the Enterprise Cost Transparency and Forecasting IT Cost Modeling Cost Recovery/Chargeback Resource Reliability Financial Cost Analytics SAS ® IT Intelligence Executive Portal/Dashboard/Scorecard Mission Effectiveness combined with Cost Efficiencies

10. 10 Copyright © 2011, SAS Institute Inc. All rights reserved. Operational Infrastructure MainframeUNIX/LinuxWindowsNetworks Databases Storage Virtual Machines Applications SAS ® IT Intelligence Call Centers Web Data SAS IT Intelligence for Performance Management: Supports the Entire IT Enterprise

11. 11 Copyright © 2011, SAS Institute Inc. All rights reserved. SAS IT Intelligence for Performance Management IT Resource Utilization  Harvesting disparate silos of performance measurements  Daily IT health check status dashboard and reports  Proactive instead of reactive analysis  Performance and demand management analysis  Predictive capacity planning and exhaust analysis  Consolidation and virtualization analysis  Cloud computing analysis  Power energy utilization analysis  Single platform for additional analysis – costing, service reporting, etc.

12. 12 Copyright © 2011, SAS Institute Inc. All rights reserved. SAS IT Intelligence: Resource Analysis IT Dashboard Integration for Performance Analysis

13. 13 Copyright © 2011, SAS Institute Inc. All rights reserved. SAS IT Intelligence: Resource Capacity Enterprise IT Forecasting Analysis: Trending IT Resources and Services

14. 14 Copyright © 2011, SAS Institute Inc. All rights reserved. SAS IT Intelligence Performance Management Predictive Forecasting Analysis

15. 15 Copyright © 2011, SAS Institute Inc. All rights reserved. SAS IT Intelligence Performance Management Going Beyond Trending with Advanced Enterprise Infrastructure Forecasting

16. 16 Copyright © 2011, SAS Institute Inc. All rights reserved. SAS IT Intelligence: Virtual Utilization Analysis Resource Optimization – Advanced Utilization Analysis

17. 17 Copyright © 2011, SAS Institute Inc. All rights reserved. SAS IT Intelligence: Virtual Optimization Resource Optimization – Advanced Utilization and Forecast Analysis

18. 18 Copyright © 2011, SAS Institute Inc. All rights reserved. SAS IT Intelligence: Cloud Utilization Analysis Cloud Analytics – Utilization Analysis What is happening in the long-running reservations? How are they utilizing their reserved CPU resources? Analysis of Long-Running Reservations

19. 19 Copyright © 2011, SAS Institute Inc. All rights reserved. SAS IT Intelligence: Cloud Storage Analysis Cloud Analytics –Analysis and Reporting Quick glance it is obvious that many of the filers are quite full. This prompts a further investigation about how storage is used…. Cloud-Wide View of Storage Consumption

20. 20 Copyright © 2011, SAS Institute Inc. All rights reserved. SAS IT Intelligence: Cloud Advanced Analytics Monte Carlo Simulation to Predict Effects of Policy Change

21. 21 Copyright © 2011, SAS Institute Inc. All rights reserved. SAS IT Intelligence for Performance Management: IT Consumption Cost Analysis  Making strategic decisions based on a true understanding of the costs of IT consumption  Determining the IT and business processes that “causes” these costs, and how to control them  Analysis of the IT effective costs to determine accurate cost recovery billing rates  Budgeting & project management cost analysis  Predicting future resource needs, and costs in dynamic organizations  Defendability, auditing, regulatory and IT governance requirements

22. 22 Copyright © 2011, SAS Institute Inc. All rights reserved. Language: Allocation vs Consumption Old School vs New School Based on IT Activities IT Traditional Accounting Salaries$231,917 Mainframe CPU Secs $95,384 Server CPU Secs$75,228 Storage, Alloc $72,743 Storage, Unused $36,745 Network Cycles$23,614 Print Pages$18,733 Facilities Expense$15,372 Utilities$10,387 Depreciation$10,222 TOTAL $590,345 Help Desk Support$124,846 Disaster Recovery$116,320 Print Shop Support $82,143 Website Maintenance $69,945 Workstation Setup $57,599 Equipment Installation $45,235 Equipment Relocation $27,747 Application Support $17,768 Capacity Management $16,704 Security Administration $16,648 Network Administration $15,390 TOTAL $590,345 IT & Business Cost Alignment

23. 23 Copyright © 2011, SAS Institute Inc. All rights reserved. Language: Allocation vs Consumption Old School vs New School Based on Business Activities IT Traditional Accounting Salaries$231,917 Mainframe CPU Secs $95,384 Server CPU Secs$75,228 Storage, Alloc $72,743 Storage, Unused $36,745 Network Cycles$23,614 Print Pages$18,733 Facilities Expense$15,372 Utilities$10,387 Depreciation$10,222 TOTAL $590,345 Worldwide Force Support $124,846 Headquarters Support $116,320 AF Tech Info Center $82,143 Unmanned Surveillance $69,945 Combat Command Support $57,599 Educ & Training Command $45,235 Space Command Analysis $27,747 AFPOA Support Analysis $17,768 Mobile Enterprise App Plat $16,704 Europe Command Support $16,648 Facilities Improvements $15,390 TOTAL $590,345 IT & Business Cost Alignment “what IT’s true costs are”

24. 24 Copyright © 2011, SAS Institute Inc. All rights reserved. SAS IT Intelligence for Performance Management Cost Insight Analysis / Reporting Dashboards for IT and Agencies

25. 25 Copyright © 2011, SAS Institute Inc. All rights reserved. SAS IT Intelligence for Performance Management Cost Insight Analysis / Reporting Cost Analysis by Department

26. 26 Copyright © 2011, SAS Institute Inc. All rights reserved. SAS Intelligence for Performance Management: Financial Analysis of Actual Versus Plan

27. 27 Copyright © 2011, SAS Institute Inc. All rights reserved. SAS ® IT Intelligence: Analytics for Strategic IT Decisions Performance Management: Mission Effectiveness combined with Cost Efficiencies Daily IT health check status dashboard and reports Predictive analytics of existing foundation performance Optimization and virtualization/cloud analytics Align and analyze costs of IT consumption Insight into what is “causing the costs”

28. 28 Copyright © 2011, SAS Institute Inc. All rights reserved. SAS IT Intelligence Performance Management Differentiators SAS Analytics and Advanced Forecasting IT infrastructure data source indifference IT performance measurements combined with IT cost information in a single data repository

29. 29 Copyright © 2011, SAS Institute Inc. All rights reserved. Additional Information Websites  SAS IT Intelligence information: http://www.sas.com/solutions/itsysmgmt/index.html  SAS IT Resource Management documentation: http://support.sas.com/documentation/onlinedoc/itsv/ Downloadable documents provided:  SAS IT Intelligence for Resource Optimization (brochure)  How can we make IT services available and consistent while demonstrating value to constituents? (brochure)  SAS IT Intelligence for Financial Optimization (brochure)

30. 30 Copyright © 2011, SAS Institute Inc. All rights reserved. SAS ® IT Intelligence: Thank you! If you are interested in hearing more about SAS and how we address Program and Portfolio Management with Analytics solutions, please contact: Gail Bamford Industry Marketing Manager for Defense & Intelligence Gail.Bamford@sas.com 571-227-7000 x51715

31. Company Confidential - For Internal Use Only Copyright © 2010, SAS Institute Inc. All rights reserved. www.sas.com