1. TE PUNA SERVICES FOR NEW ZEALAND LIBRARIES Who we are, what we do and why Te Puna is larger than the sum of its parts January 2012

2. National Union Catalogue Almost unique in the world –Australia’s National Bibliographic Database (aka Libraries Australia) –New Zealand’s National Union Catalogue (aka Te Puna) –And almost no-one else Symbiotic exchange mechanism which furthers the goals of all members TE PUNA SERVICES sharing cataloguing, interloan and search tools

3. How local catalogues and the NUC/WorldCat are built

4. Te Puna Service Components – Directory of NZ Libraries OCLC cataloguing tools Te Puna Interloan and IBS OCLC Registry Te Puna cataloguing tools Te Puna support & training Te Puna SchoolsCat OCLC WorldCat NZ Libraries Catalogue National Union Catalogue OCLC FirstSearch base package TMQ Osmosis and other batchloading

5. What services are available and what do they do? Standard and optional cataloguing services Standard and optional Interloan services Standard Search/Discovery service TE PUNA SERVICES sharing cataloguing, interloan and search tools

6. Te Puna: Bibliographic services support NZ libraries Member services Search Cataloguing Holdings maintenance Bibliographic data User training & support Systems & IT support Bibliographic info provisioning Related services Bibliographic data School libraries NZ Libraries Cat SchoolsCat Te Puna member libraries Holdings maintenance & updates Search Search/Copy General public National Union Cat OCLC WorldCat Customer support Help desk Batch loading

7. Uni of Auckland interloan system Te Puna: inter library loan services 270+ libraries/locations Te Puna interloan system IBS/IIBS interloan billing Lib. of Australia doc. delivery system LADD billing system Australia/NZ interloan systemNZ interloan system Key: Loan requests Billing extract Uni of Canterbury interloan system >100 local interloan systems LCoNZ (4 universities) interloan system

8. TE PUNA SERVICES sharing cataloguing, interloan and search tools WorldCatTe Puna Records: 264 millionRecords: 6 million Holdings 1,827 MillionHoldings 17.2 million

9. TE PUNA SERVICES sharing cataloguing, interloan and search tools 262 member libraries 92% of all libraries are Te Puna members 80% contribute records/holdings to NUC/WorldCat 92% choose Te Puna as first choice database 95% use IBS IIBS for efficient interloan billing 88% use Te Puna interloan for interlibrary loans (higher if other VDX systems added) 89% (average) of acquisitions get reported to NUC by contributing libraries

10. TE PUNA SERVICES sharing cataloguing, interloan and search tools In 2011 you contributed 3.5 million holdings to NUC/WorldCat In 2011 you contributed.5 million bibliographic records to NUC/WorldCat In 2011 you did 3.2 million searches on NUC In 2011 your customers did 200k searches on NZ Libraries catalogue In 2011 you did 825k searches on WorldCat In 2011 there were 61k ‘clicks-through’ from WorldCat to NZ libraries (i.e. utilisation of deeplinks) In 2011 interloan librarians filled 88% of requests (of 12.5k)

11. TE PUNA SERVICES sharing cataloguing, interloan and search tools Most Valued Least Valued Bibliographic record supply Record import from WorldCat Holdings visibility Cataloguing Client & WebCat software Te Puna Interloan software Te Puna customer service Te Puna webpages Deeplinking from TP/WC to local catalogue Cataloguers’ wiki

12. TE PUNA SERVICES sharing cataloguing, interloan and search tools LoveHate NUC/WorldCat supply of bibliographic records/holdings NUC visibility of holdings around NZ TePuna Interloan software and billing 95% of librarians believe Te Puna is highly or very important in their workday 91% of librarians are highly or very satisfied with TePuna support service Voyager/VDX service disruption NUC inaccurate/incomplete Variable quality of bibliographic records Too many duplicate records WebCat’s inability to draw down a ‘better’ record from WorldCat

13. TE PUNA SERVICES sharing cataloguing, interloan and search tools Te Puna Engagement & Training This event & programme Support by phone, email TPSAC Expert Working Groups Te Puna annual survey TePuna-L TePunailldd-l TePuna@dia.govt.nz Rebuilt webpages @ natlib.govt.nz/librarians DescribeNZ wiki What else? OCLC webinars –you say what you want Te Puna Interloan –Online training –New manual –natlib.govt.nz/services/national- collaborative-services/te-puna- new/interloan-training –Links to other providers Cataloguing –DescribeNZ wiki (RDA etc) –natlib.govt.nz/services/national- collaborative-services/te-puna- new/describe-tools –Links to other providers

14. TE PUNA SERVICES sharing cataloguing, interloan and search tools Is there anything else you would find useful? Breakout: With particular focus on forthcoming OCLC webinar content