1. Selection of a Condo- Hotel Management Company

5. Hostmark Hospitality Group Case Study  39 unit condo-hotel  Seasonal resort market  Developer owned common areas  Management Company owned desk  Operating Agreement between Condo Association and Management Company  Agreement structured by Developer

6. Hostmark Hospitality Group Case Study – Management Issues  Advance Deposits  Sales & Marketing  Ownership Accounting  Unit Rotation  Communication (Transparency)  Self-serving agreements entered into by Management Company

7. Hostmark Hospitality Group Case Study  HOA terminates Management Company  HOA assumes “desk” operations  HOA operates 9-10 months  HOA files lawsuit against Management Company  Developer caught between HOA and Management Company

8. Hostmark Hospitality Group Case Study  HHG retained as Operator  Structured agreement to address issues  Transparent Management Style  Alignment of Expectations

20. Condo-Hotel Management Case Study Management Replacement