1. Multichannel e-commerce with Commerce Services for Microsoft Dynamics® ERP
Market and sell products in online sales channels, and process online orders in your Microsoft Dynamics ERP software

2. Value proposition
Reduces the cost of integration for an online sales channel.
Allows you to extend Microsoft Dynamics AX with online merchandising and catalog management.
Streamlines catalog publishing to multiple and simultaneous online channels.
Aggregates order processing and fulfillment for orders from one or more online sales channels.

3. High-level conceptual model
Multichannel
Sales
MPI
Company Online Store
Online Customers
Microsoft Dynamics AX
Commerce Module
Inventory and Warehouse Management
Products
Orders
Products & Orders
Commerce Services for Microsoft Dynamics ERP
Products & Orders
Product Information Management
Payment Module
Payments
SDK
In-Store Customers
Multichannel Payments
PPI
Accounts Receivable
Payment Services for Microsoft Dynamics ERP
Sales and Marketing
SDK
Etc…
Functional and Core Modules
GL; AR; AP; FA; Sales Order/Purchase Order...
Warehouse / Distribution...
HR / Microsoft Dynamics CRM / Project Mgmt...
Microsoft Dynamics POS
SDK

4. Online sales and order processing
Commerce
Services for Dynamics ERP
ISV Online Store Solution
Listings
MPI
Design & Layout
Merchandising
Search & Browse
Checkout
Orders
Products
Orders
Products are released from the ERP system to Commerce Services.
The Merchandising Manager prepares the products for listing to the company’s online store.
The products are published to the company’s online store.
A customer visits the company’s online store and purchases a variety of products.
The company’s online store creates an order in Commerce Services, which is immediately routed to the ERP system for fulfillment.
ERP

5. CCAX2012BV087