1. IBM Software Group ® Tools for Collaborative Workplaces Brendan Jansen Senior IT Specialist IBM Software Group

2. IBM Software Group | Lotus software “Collaborative Workplaces” A place has an internal model that represents a user’s work  It holds things they work with  Plus things they work on  Plus connections to people Communication  Mail  Calendar  Chat  Meetings Documents  Favorites, subscriptions  Editing tools  Folders & categories Processes  Tasks  Forms  Work flows

3. IBM Software Group | Lotus software Today’s Presentation … Three ways to enhance collaborative workplaces 1.With IBM Lotus Team Workplaces  Using Instant Messaging and Web Conferencing  Providing eMail & Calendar Integration  By starting with PlaceTypes 2.With New Collaborative Features in IBM Lotus Notes 6.5  By using new design elements and applying them to existing applications  By using new “Workplace” options. 3.With Places, Pages and Portlets in IBM Lotus Workplace  Refacing existing applications and collaborative components  Providing contextual based collaboration to teams  Doing it today with WebSphere Portal.

4. IBM Software Group | Lotus software We have a problem ….  Internal Proposal is due to Management in 7 DAYS  Requirements to be collated and summarised  Tasks assigned to team members  Multiple reports to reviewed  All documents and correspondence to be captured and tracked  Presentations need to be created  Business justification to be drafted  ROI and TTV spreadsheets submitted  Technical Documentation referred to

5. IBM Software Group | Lotus software Constraints  A plethora of information to share with the team immediately  Work needs to start today  Team Members are scattered across the state/country  External personnel will be involved  Security is important  Existing email and desktop applications to be used  There is no budget for IT support  There is no time or budget for user training

6. IBM Software Group | Lotus software IBM Lotus Team Workplace

7. IBM Software Group | Lotus software Additional Integration Points  WebSphere Portal/Lotus Workplace  Collaboration Portlets  Collaboration Center Portlets  eMail and Calendar  Schedule Web Conferences (eMeetings) from Calendar interface  Schedule Web Conferences (eMeetings) from Team Workplaces  Newsletters and notifications from Workplaces to email  Calendar update from Team Workplace calendars

8. IBM Software Group | Lotus software New Collaborative Features in Notes 6.5  Instant Messaging (IM) Integration  Integrated Login with IBM Lotus Instant Messaging  IM Preferences managed in Notes Client  New Application Integration Features  6.5 Mail Template Integrated with IM  Customisable Workplace  Personal ‘portal like’ interface for your Notes Client  Create Personal Workplaces based on YOUR activities  A different way of looking at your collaborative tools

9. IBM Software Group | Lotus software Lets use these tools to build a new workplace …

10. IBM Software Group | Lotus software Sametime Integration with the Notes 6.5 Client Instant Messaging User Preferences Single Sign-On

11. IBM Software Group | Lotus software Sametime Integration with the Notes 6.5 Client Instant Messaging Status Bar

12. IBM Software Group | Lotus software Sametime Integration with the Notes 6.5 Client Instant Messaging Menu Items Send Instant Message Start Instant Meeting Add to Buddy List Show/Hide Buddy List Instant Messaging Toolbar

13. IBM Software Group | Lotus software Sametime Integration in the 6.5 Mail Template Awareness integration at the view/folder level… Awareness integration at the form level…

14. IBM Software Group | Lotus software IM Integration with Notes 6.5 Client  Uses value of Instant Messaging (IM) server field in Location document  Uses current Notes user name to authenticate with IM Server  Single Sign On (SSO) with Notes client is an option  Floating Contact List  Shows Contact List as stored on server  Provides additional entries in Contact List based on context.  Three additional approaches in Domino Designer 1.Awareness within a field in a form 2.Awareness within a column in a view 3.New Embedded Element – “Contact List”

15. IBM Software Group | Lotus software Awareness within a field in a form  Names fields have "Show Online Status" property.

16. IBM Software Group | Lotus software Awareness within a column in a view  Views can now contain "name-style" columns, with a "Show Online Status" property. The column has an option to use the value from another column for its name.  E.g. You may want to just display “Brendan Jansen”, but use the value “Brendan Jansen/Australia/IBM” for the online status checking.

17. IBM Software Group | Lotus software New Embedded Element – “Contact List’  New embedded element type for Contact List, so developers can embed them anywhere

18. IBM Software Group | Lotus software What will Lotus Workplace deliver? Dynamically integrated work environments...  Messaging  Calendar and schedule  Document management  Directory services  Awareness and chat  Team places  Meetings  Editors and viewers  Threaded discussions  Workflow  Learning … based on your work and your role

19. IBM Software Group | Lotus software What are Collaboration Center Portlets?

20. IBM Software Group | Lotus software Building Collaborative Workplaces

21. IBM Software Group | Lotus software Solution Topology Sametime 3.0QuickPlace 3.0LDAP ServerWebSphere Portal 4.2 Installation program adds: A. Directory Connector Application B. A DB2 Database (and Tables) C. Documentation (InfoCenter) D. 3 x Portlets 1. People Finder portlet 2. My Team Workplaces portlet 3. Web Conferencing portlet Install Here

22. IBM Software Group | Lotus software System Requirements for Collaboration Center Portlets (Today) 1.WebSphere Portal Extend, version 4.2 2.Server Operating Systems  Windows 2000  Linux Intel – Red Hat or SuSE, 7.2  AIX 5.1 3.Directory Servers  IBM Directory Server 4.1  IBM Lotus Domino 5.0.10  Sun ONE, (iPlanet) 5.0  Windows 2000 Active Directory 2000 4.Client Operating System  Windows 2000  Windows XP 5.Browsers  Internet Explorer 5.5, 6.0  Netscape 6.x and above  Mozilla 1.3 and above 6.Other  QuickPlace 3.0 (included with WebSphere Portal Extend 4.2)  Sametime (IM / Awareness) 3.0 (included with WP Extend 4.2)  Sametime (e-meetings) 3.0

23. IBM Software Group | Lotus software ‘My Team Workplaces’ Portlet  Displays a list of Team Workplaces the user is a member of  Shows detailed views about specific Team Workplaces  Allows cross-Team Workplace Search  Integrated People Awareness  Create new Team Workplaces from portal interface

24. IBM Software Group | Lotus software My Team Workplaces Portlet

25. IBM Software Group | Lotus software My Team Workplaces Portlet

26. IBM Software Group | Lotus software Lotus Web Conferencing Portlet  Displays list of scheduled or active meetings  View meeting details in the portal  Create new e-Meeting from portal  Integrated People Awareness

27. IBM Software Group | Lotus software Lotus Web Conferencing Portlet

28. IBM Software Group | Lotus software People Finder Portlet  Search for users in corporate directory (White Pages)  Facilitate finding people based on areas of expertise, background, etc.  Multiple views of the information – more on this later …  Out of the box schema supported - inetOrgPerson  Customisable queries and user interfaces  Integrated People Awareness

29. IBM Software Group | Lotus software Multiple Views are Available – Out of the Box  Quick search  Quick search results  Business card results  Advanced Search  Advanced Search results list  Person Record View  Organisation View Customised in each instance of the portlet.

30. IBM Software Group | Lotus software Quick Search Views Business Card View

31. IBM Software Group | Lotus software Let’s use these tools to build a collaborative workplace

32. IBM Software Group | Lotus software People Finder Architecture LDAP Directory Connecto r People Finder Portlet People Finder Portlet Named Query Update Request LDAP Query LDAP Results

33. IBM Software Group | Lotus software People Finder Architecture Configuration Data (XML) Configuration Data (XML) LDAP Connection Parameters Attribute Mapping Query Definitions LDAP Directory Connecto r People Finder Portlet People Finder Portlet Named Query Update Request LDAP Query LDAP Results

34. IBM Software Group | Lotus software People Finder Architecture Portlet Configuration User Interface Portlet Configuration User Interface Portlet Instance Data Named Queries Profile contents / layout Results contents / layout Configuration Data (XML) Configuration Data (XML) LDAP Connection Parameters Attribute Mapping Query Definitions LDAP Directory Connecto r People Finder Portlet People Finder Portlet Named Query Update Request LDAP Query LDAP Results

35. IBM Software Group | Lotus software People Finder Architecture IBM Directory Integrator IBM Directory Integrator OtherPortletsOtherPortlets Published actions Via Click 2 Action Interface Portlet Configuration User Interface Portlet Configuration User Interface Portlet Instance Data Named Queries Profile contents / layout Results contents / layout Configuration Data (XML) Configuration Data (XML) LDAP Connection Parameters Attribute Mapping Query Definitions LDAP Directory Connecto r People Finder Portlet People Finder Portlet Named Query Update Request LDAP Query LDAP Results

36. IBM Software Group | Lotus software People Finder Portlet - Setup Steps 1. Install & Configure 2. Portlet Administration 3. Portlet Instance Setup

37. IBM Software Group | Lotus software People Finder Customisation  Uses portal styles for theme consistency  JSP Taglibs available  Configure queries, views, and layout for each instance  Modify view jsps in the portlet if necessary

38. IBM Software Group | Lotus software Directory Planning Considerations  Existing directory environment  Is there a single corporate directory?  Multiple directories for different applications?  How are directories replicated?  Performance considerations  People Finder accesses a single LDAP directory  Dedicated directory server or separate replica may be needed for performance  Network dispatcher / clustering for scalability  Data requirements  People Finder is flexible but value increases with access to comprehensive data  Example: Organisation view requires “Manager” attribute  Location of desired data could be distributed across multiple directories and applications

39. IBM Software Group | Lotus software Option - IBM Directory Integrator and People Finder IBM Directory Integrator IBM Directory Integrator Meta Directory People Finder Portlet People Finder Portlet Connectors for many data sources Powerful capabilities for complex data integration Manages data synchronisation and update LDAPHRMSProfilesERP

40. IBM Software Group | Lotus software References and More Information  Collaboration Center Portlets Technical White Paper  http://www.ibm.com/software/lotus/portal/  Portlet Catalog  http://www.ibm.com/websphere/portal/portlet/catalog  Portal Developer Zone  http://www.ibm.com/websphere/portal/developer  WebSphere Portal Home  http://www.ibm.com/websphere/portal  IBM Directory Integrator Home  http://www.ibm.com/software/network/directory/integrator/v5.html

41. IBM Software Group | Lotus software Summary  IBM continues to deliver the premier integrated collaborative experience customers want and need  Customers receive a complete, integrated solution from IBM and IBM partners  Another milestone in the evolution of IBM defining the future of the eWorkplace  Lotus developing the tools to assist the human element in that eWorkplace