1. Service Lifecycle Management
Process for
SWIM-Compliance
SOA Brown Bag #14
SWIM Governance Team
May 9, 2012

2. Agenda Governance Overview Process Documentation Update
Notional Case Study

3. What is Governance?
The set of processes that specifies the decision making and accountability that encourage desirable behaviors in the organization (Gartner, 2007)
Ensuring and validating that assets and artifacts within the architecture are acting as expected and maintaining a certain level of quality (Gartner, 2007)
It needs to be just enough to ensure success, but not
so much as to become inflexible and monolithic

4. An Enterprise Perspective
How does one Govern?
Establishing chains of responsibility, authority, and communication to empower people (decision rights)1
Establishing measurement, policy and control mechanisms to enable people to carry out their roles and responsibilities1
1 Rational Unified Process, version SOA Governance and Management Overview
Drive the reuse of services
Manage the lifecycle of services
An Enterprise Perspective 4

5. SWIM Governance HOW must they do it WHO is responsible
Technical Standards coordinated with NAS Enterprise Architecture
TV-1 Profile
TV-2 Forecast
FAA Standards
FAA-STD-063 XML Namespaces
FAA-STD-064 Web Service Registration
FAA-STD-065 Web Service Description Documents (WSDDs)
FAA-STD-066 Web Service Taxonomies
FAA-STD-070 Web Service Requirements Documents (WSRDs) Draft
SWIM Version Management Processes v1.0
NSRR User Guides
WHO is responsible
Governance Authority
Initial Candidate Program Approval by Technical Review Board (TRB)
SWIM manages remainder of lifecycle for approved Services
Service Provider procedures documented
Service Consumer procedures documented
WHAT must they do
SWIM Governance Policies v2.0
SWIM Service Lifecycle Management Processes v2.0
TV-1 Technical Standards Profile
TV-2 Technical Standards Forecast 5

6. Service Lifecycle Management Decisions
Technical Review Board (TRB)
Investment Decision Authority
SWIM Governance Team
In Service Decision (ISD) Authority

7. NAS Service Registry/Repository
Production NSRR deployed – July 1, 2010
HP Systinet
Technical Support available during normal working hours
Mon – Fri, 8-5PM
issues/problems to
User Account Request Form
Online at: (swim.gov)
Link on NSRR Login page

8. Process Documentation Update

9. Service Lifecycle Management (SLM) Process Document
Version 1.0 May 2010
Prior to release of NSRR
Generic Registration activities
Extensive expository material
Version 2.0 DRAFT (July 2012)
Lessons Learned from NSRR
Streamlined process descriptions

10. Notional Case Study

11. Mission Need Identified
Working Hard – Ready for a break
And a cup of “joe”

12. Mission Need Identified
The pot is Empty!
How !?!
Why ?!?

13. Proposed Capability
Beverage Resource Interrogator and Notifier (BRIAN)
Monitor Resources
Coffee Pot
Supplies
Alert at configured thresholds
Coffee level low
Supplies running out
Mission Need Statement – Approved
Begin Concept and Req’ts Definition (CRD)

14. SWIM Engagement – Pre-Lifecycle
SWIM Monitors JRC Secretariat Watch Lists
SWIM Contacts BRIAN Team to set up SOA Suitability Analysis
Introduce SWIM Concepts and Capabilities
Learn about BRIAN Concept
Conduct Suitability Questionnaire
Does Capability already exist?
Can existing services be orchestrated to produce this capability?
Is it Reusable (i.e. multiple consumers)?
Score questionnaire (100 pt. scale)

15. Suitability Analysis and Coordination
Analysis shows High Value in SOA Solution
No overlap with existing systems
Multiple consumers
NAS Information Display Systems (IDS)
Food Concession Supply Chain Mgmt. (SCM)
SWIM prepares Memorandum of Analysis coordinated with BRIAN Team
Analysis briefed to Technical Review Board (TRB)
TRB Approves development of BRIAN capabilities as SOA Services

16. Investment Analysis Activities
Identify Services
Beverage Resource Query Service
Beverage Resource Notification Service
SWIM Assists with Cost Estimates for Service development alternatives
BRIAN Team obtains User Accounts on NSRR
BRIAN Team registers “Organizational Unit” in NSRR
BRIAN Team registers services in NSRR

17. IDEF0 Notation
Integration Definition for Function Modeling

18. Proposed Stage Activity

19. Service Lifecycle aligns to AMS

20. Advance to Definition Stage
SWIM Analysis Memo provided to JRC Secretariat
JRC Approves Final Investment Decision
BRIAN Contract Awarded to Vendor
CDRLs for Web Service Documentation
Create and Register a Namespace for XML Schemas
FAA-STD-063
Federal Data Registry at:
us:gov:dot:faa:misc:beverage

21. Definition Stage Activity

22. Advance to Development
SWIM Service Design Handbook
“Contract-first” development of Services

23. Required Service Documentation
Web Service Requirements Document (WSRD)
FAA-STD-070
Web Service Description Document (WSDD)
FAA-STD-065
What the Service does
How the Service operates
How to access the Service
De facto Interface Control Document (ICD) for Web Services

24. Required Service Documentation
Web Service Definition Language (WSDL)
XML Schemas
Service Level Objectives (SLO)
Named Set(s) of Quality of Service Parameters
Service Consumption in accordance with SLO creates de facto SLA

25. Development Stage Activities

26. Develop the Services BRIAN Vendor obtains:
SWIM COTS Product Repository User Account(s)
FuseSource products
Actional Team Server (ATS)
Maven
FuseSource Developer and Test licenses
SWIM administers contract with FuseSource
COTR – Paul Jackson
SWIM Security Compliance Tool Kit (CTK)
Verify compliance during development and Unit Testing

27. Development Products Interoperability Test Report
Generated by Actional Team Server (ATS)
Validates WSDL and Schemas
Verifies Service Operations in WSDL
Consumer Reference Implementation
Example of consumption of the service
Illustrate semantic dependencies not apparent in WSDL
Compliance Checklist
Policies that cannot be verified by automation

28. Verification Stage Activities

29. Prepare for Production
Provision Communications Infrastructure
FTI Ops IP connectivity
NAS Enterprise Messaging Service (NEMS)
SWIM Monitoring Services
SWIM Security Services
Other Enterprise Services
Domain Name Service (DNS)
Network/Precision Time Protocol (NTP/PTP)
Independent Operational Test and Evaluation (IOT&E)

30. Production Stage Activities

31. Service is Consumable
Facility IDS requests “Beverage Resource Query” Service via NSRR
Allow Status Requests from IDS console
SLO parameters:
Available 24 / 7
Up to 3 queries per minute, 2 second response time
.999 Operational Availability
Mean Time to Repair (MTTR) 2 hours
BRIAN Team accepts Service Consumption request via NSRR
De facto SLA created with SLO parameters

32. Service Updates
BRIAN wants to add Tea Bag monitoring/reporting to Services
Change is Backward-Compatible, so classified as Minor
SWIM Version Management Process
Version created in NSRR
Advance through Lifecycle
Task changes noted in NSRR, e.g. CCD instead of FID
v1.1.0 in Production, then v1.0.0 Deprecated

33. Update Lifecycles

34. Deprecation and Retirement Activities

35. www.faa.gov/nextgen/swim (swim.gov)
For More Information:
(swim.gov)
Documents
SWIM Compliance Documents