1. Navy Cash Cardholder Procedures SYSTEMS C ORPORATION ELDYNE Division

2. SYSTEMS C ORPORATION ELDYNE Division Overview Navy Cash™ is designed to work much like any bank ATMs and debit cards. Navy Cash™ is designed to work much like any bank ATMs and debit cards. When in doubt, follow the procedures displayed onscreen. When in doubt, follow the procedures displayed onscreen. Disbursing Office can perform many of the transfers Disbursing Office can perform many of the transfers

3. SYSTEMS C ORPORATION ELDYNE Division Are There Different Types of Cards? Yes: Permanent: assigned to crewmembers; magnetic strip on back; used on board and at ATMs worldwide Temporary: assigned to visitors or as replacement cards; no magnetic strip; used only on board

4. SYSTEMS C ORPORATION ELDYNE Division Question: Where Do You Use The Card? Buying sodas and candy bars from vending machines on board ship. Buying sodas and candy bars from vending machines on board ship. Paying for meals at Ship’s Mess. Paying for meals at Ship’s Mess. Paying for services at MWR. Paying for services at MWR. Borrowing $10 from your buddy Borrowing $10 from your buddy

5. SYSTEMS C ORPORATION ELDYNE Division The Card Concept Your card has a chip that holds value, or money Your card has a chip that holds value, or money You load value on to the card at the cashless ATM, just like you were going to the ATM machine to withdraw cash for the weekend, or adding minutes onto a phone card. You load value on to the card at the cashless ATM, just like you were going to the ATM machine to withdraw cash for the weekend, or adding minutes onto a phone card. Pay for your meals, sodas, etc. Pay for your meals, sodas, etc. When you’re running low again, transfer available funds from your account to your Card. When you’re running low again, transfer available funds from your account to your Card.

6. SYSTEMS C ORPORATION ELDYNE Division Navy Cash™ Cashless ATM Located near ATM locations aboard Enter card in slot and type in your PIN Follow directions onscreen for: –Fund transfers –PIN changes –View transaction logs

7. SYSTEMS C ORPORATION ELDYNE Division Types of Fund Transfers You can move funds from your account to the Card (Account to Chip) You can move funds from your account to the Card (Account to Chip) You can move funds from your Card back to your account (Chip to Account) You can move funds from your Card back to your account (Chip to Account)

8. SYSTEMS C ORPORATION ELDYNE Division Types of Fund Transfers You can move funds from your Card to another Card (Chip to Chip) You can move funds from your Card to another Card (Chip to Chip) You can deposit money from a check to a Card (Check to Chip) at the Disbo Office You can deposit money from a check to a Card (Check to Chip) at the Disbo Office

9. SYSTEMS C ORPORATION ELDYNE Division Uh-Oh Like any ATMs, the cashless ATM will block your card if you enter your PIN incorrectly 3 times Like any ATMs, the cashless ATM will block your card if you enter your PIN incorrectly 3 times Security feature Security feature Go to the Disbursing Office to verify your identity and get your card unblocked Go to the Disbursing Office to verify your identity and get your card unblocked

10. SYSTEMS C ORPORATION ELDYNE Division Account to Chip Transfer To move money from your NC account to the chip on the card: To move money from your NC account to the chip on the card: –Enter card, type in PIN, and choose “Add value” from the screen menu –Type in amount of funds you wish to transfer –Verify the amount –Press “OK” –Remove card

11. SYSTEMS C ORPORATION ELDYNE Division Question What is the maximum value that the chip on your card will hold? ANSWER: $350

12. SYSTEMS C ORPORATION ELDYNE Division Uh-Oh: The Sequel If power goes out while you’re performing a transfer, if the ATM spits out your card or does not seem to respond: go to the Disbursing Office If power goes out while you’re performing a transfer, if the ATM spits out your card or does not seem to respond: go to the Disbursing Office Disbursal Officers can retrieve the funds from a limbo account and return it to the originating Card Disbursal Officers can retrieve the funds from a limbo account and return it to the originating Card

13. SYSTEMS C ORPORATION ELDYNE Division Point of Sale Devices Located in Disbo office, MWR Foreign merchants will be given POS devices for your convenience

14. SYSTEMS C ORPORATION ELDYNE Division Point of Sale Devices, Con’t. Simply enter your card in the slot Simply enter your card in the slot Type your PIN Type your PIN Amount will be verified; press OK Amount will be verified; press OK Directions also displayed onscreen Directions also displayed onscreen

15. SYSTEMS C ORPORATION ELDYNE Division Vending Machines There’s a CAD in each vending machine, so that means…? You do not need to enter your PIN You do not need to enter your PIN You have a $25 limit on your purchases You have a $25 limit on your purchases

16. SYSTEMS C ORPORATION ELDYNE Division Explaining the $25 Limit Your PIN is required for purchases totaling $25 Your PIN is required for purchases totaling $25 When you hit that limit, you must re-enter your PIN to re-initialize your Card When you hit that limit, you must re-enter your PIN to re-initialize your Card Security feature – no one can spend more than $25 without knowing the PIN Security feature – no one can spend more than $25 without knowing the PIN

17. SYSTEMS C ORPORATION ELDYNE Division $25 Limit, Con’t. –You buy some drinks at a vending machine, you buy some food the next day from a vending machine… In three days, you’ve managed to spend $25 dollars –Go to the cashless ATM and check your balance, add funds to your chip – anything that requires PIN entry –Go to a merchant and buy something which requires PIN entry

18. SYSTEMS C ORPORATION ELDYNE Division For More Information Cardholder Frequently Asked Questions (FAQ) Cardholder Frequently Asked Questions (FAQ) Disbursing Office Disbursing Office For ATM locations worldwide: www.chase.com For ATM locations worldwide: www.chase.com www.chase.com 1-800-NavyCash 1-800-NavyCash