1. Slide 1 FastFacts Feature Presentation April 3, 2014 To dial in, use this phone number and participant code… Phone number: 888-651-5908 Participant code: 182500 To participate via VoIP… You must have a sound card You must have headphones or computer speakers © 2012 The Johns Hopkins University. All rights reserved.

2. Slide 2 Today’s Topic We’ll be taking a look at… myPerformance The new tool for managing performance at Johns Hopkins

3. Slide 3 Today’s Presenter Tina Cole Senior Learning Manager, Learning Solutions

4. Slide 4 Session Segments Presentation Tina will review the components of an effective performance management process, how SuccessFactors will support myPerformance, demonstrate how to access and navigate the system, and introduce you to helpful resources. During Tina’s presentation, your phone will be muted. Q&A After the presentation, we’ll hold a Q&A session. We’ll open up the phone lines, and you’ll be able to ask questions. Tina will answer as many of your questions as time allows.

5. Slide 5 Contact Us If you would like to submit a question during the presentation or if you’re having technical difficulties, you can email us at: fastfacts@jhu.edu fastfacts@jhu.edu

6. Slide 6 Survey At the end of this FastFacts session, we’ll ask you to complete a short survey. Your honest comments will help us to enhance and improve future FastFacts sessions.

7. Slide 7 How To View Full Screen Click Here

8. Slide 8 The new tool for managing performance at Johns Hopkins. Introducing…

9. Slide 9 Agenda Review the components of an effective performance management process and identify what is new Learn how SuccessFactors will support myPerformance Demonstrate how to access and navigate the system Introduce you to helpful resources Discuss next steps

10. Slide 10 Objectives After today’s session you will be able to: Name and describe what is changing and what is remaining the same in the performance management process Access, navigate, and use myPerformance Access resources to assist you in using myPerformance

11. Slide 11 myPerformance Process and Model Annual Department/Unit Goals and Expectations First Meeting Mutually Set Performance Goals and Expectations Identify Competencies Establish Development Plan Checkpoint Meeting (1 or more) Provide Feedback Develop Annual Review Evaluate Overall Performance Reward and Recognize Performance Improvement 11

12. Slide 12 myPerformance Goals Set goals and expectations: Goal Plan - includes three types of goals: –Performance Goals –Major Responsibilities –Professional Development Must have at least one of each type Performance Form Goals will automatically transfer to the Performance form Goals can be updated on either the Goal plan or Performance form 12

13. Slide 13 myPerformance Performance Goals: High-priority tasks, projects, or activities that are expected to be accomplished during a review period and align with the organization’s or department’s priorities Supervisor and employee mutually agree on goals Have SMART components 13

14. Slide 14 myPerformance Sample SMART Goal: Develop and improve documentation workflow process for the department within this fiscal year. –Establish and document department-specific policies and procedures related to document processing and acknowledgement by September, 20XX. 14

15. Slide 15 myPerformance Major Responsibilities: The ongoing essential job requirements and duties that are included in your job description Without these, the nature of the job would be severely impacted Have SMART components 15

16. Slide 16 myPerformance Sample Major Responsibilities Goal: Provide routine and complex administrative support to department. Handle office workflow pertaining to correspondence, calendaring, and meeting reporting. –Answer and respond to inquiries within two business days in a polite and professional manner. 16

17. Slide 17 myPerformance System Professional Development: Steps that you would like to take to enhance your current or future job-related skills and capabilities These goals do not count towards your overall performance rating While employee development is still a priority, these goals will be weighted as 0% in the system 17

18. Slide 18 myPerformance Sample Professional Development Goal: Complete two Administrative Professionals courses offered through myLearning within this fiscal year. Proposed courses: Common Administrative Support Tasks Representing Your Boss 18

19. Slide 19 Categorizing Goals Goals must be categorized as one of four pillars within the Ten by Twenty Goals: One University Individual Excellence Commitment to Our Communities Institution Building Major Responsibilities will be categorized as a: Major Responsibilities Goal Professional Development will be categorized as a: Professional Development Goal 19

20. Slide 20 Categorizing Goals Activity Categorize the goal sample using the document that outlines the University’s Four Pillars –Develop and improve documentation workflow process for the department within this fiscal year. »Establish and document department-specific policies and procedures related to document processing and acknowledgement by September, 20XX.  One University  Individual Excellence  Commitment to Our Communities  Institution Building 20

21. Slide 21 Competencies Defined: Those measureable behaviors, characteristics, abilities and personality traits that identify successful employees against defined roles within an organization. Core Values Leadership Competencies 21

22. Slide 22 Core ValuesJHU Mission/Service Excellence Managing Change Innovation and Problem Solving Equity, Civility, and Respect Relationships and Teaming 22

23. Slide 23 JH Enterprise Leadership Competencies Establishing Relationships Developing Talent Inspiring and Motivating Others Demonstrating Emotional Intelligence Acting with Integrity Acting Strategically Managing Risk Navigating Organizations Communicating Effectively Promoting Diversity and Inclusion Setting a Strategic Vision Holding Self and Others Accountable

24. Slide 24 myPerformance Goal Plan 24

25. Slide 25 SuccessFactors Demonstration Accessing SuccessFactors/myPerformance through myJHU portal - https://my.jh.edumyJHU Login and enter your JHED ID and password Click the HR icon from the left panel of options Select SuccessFactors

26. Slide 26 Resources Review myPerformance resources: Website: http://tmod.jhu.edu/successfactors.cfmhttp://tmod.jhu.edu/successfactors.cfm Quick Reference Guides for Employees and Supervisors E-Courses Show Me Demonstrations (videos) for Employees and Supervisors FAQs Recorded FastFacts session Performance Management Process Model Super User 26

27. Slide 27 RoleWorkflow 27 Super User Strategy Answers end-user questions Provides on the job support to end-users Serves as a liaison between end-users and project and department leaders

28. Slide 28 Next Steps Review myPerformance resources Cut and paste goals from your current P3 form into myPerformance Goal Plan Cut and paste checkpoint meeting comments from your current P3 form into myPerformance Performance Form 28

29. Slide 29 We’re going to open the phone lines now! There will be a slight pause, and then a recorded voice will provide instructions on how to ask questions over this conference call line. We’ll be answering questions in the order that we receive them. We’ll also be answering the questions that were emailed to us during the presentation. If there’s a question that we can’t answer, we’ll do some research after this session, and then email the answer to all participants. Q&A

30. Slide 30 Thank You! Thank you for participating! We would love to hear from you. Are there certain topics that you would like us to cover in future FastFacts sessions? Would you like to be a FastFacts presenter? Please email us at: fastfacts@jhu.edu

31. Slide 31 Survey Before we close, please take the time to complete a short survey. Your feedback will help us as we plan future FastFacts sessions. Click this link to access the survey… http://connect.johnshopkins.edu/fastfactssurvey/ http://connect.johnshopkins.edu/fastfactssurvey/ Thanks again!