1. Relentless in the Pursuit of Excellence Highland Technology Services Inc. 1 Section 508 Business Practices

2. Section 508 Human Factor Engineering Background 2

3. Relentless in the Pursuit of Excellence Background What Is Section 508? Section 508 mandates that all electronic and information technology developed, maintained or procured by the Federal government be accessible to people with disabilities. This includes: Applications and Operating Systems Applications and Operating Systems Web sites, intranets, Web-enabled applications Web sites, intranets, Web-enabled applications Telecommunication (voice and data) Telecommunication (voice and data) Video and Multimedia Products Video and Multimedia Products Self Contained, Closed Products Self Contained, Closed Products Desktop and Portable Computers (Workstations ) Desktop and Portable Computers (Workstations )

4. Relentless in the Pursuit of Excellence Background Applicability of Section 508 It’s The Law Applies to all Federal departments and agencies. Applies to all Federal departments and agencies. Does not regulate the private sector. However, if a private organization is providing e-commerce or electronic and information technology to the government, it must conform to the requirements. Does not regulate the private sector. However, if a private organization is providing e-commerce or electronic and information technology to the government, it must conform to the requirements. Few exceptions to the regulations Few exceptions to the regulations – In matters of national security as defined in the Clinger-Cohen Act of 1996.

5. Relentless in the Pursuit of Excellence Background Applicability of Section 508 Reporting the Compliance Need to develop a Plan showing a road to compliance and show progress Need to develop a Plan showing a road to compliance and show progress Requires all government departments and agencies complete an Agency Evaluation every two years: Requires all government departments and agencies complete an Agency Evaluation every two years: – Submitted to the Attorney General – Used to determine the extent to which the department’s or agency’s EIT is accessible – Attorney General submits a report to the President every two years containing the information and recommendations. On January 18, 2001, a Memorandum for All Federal Agency Chief Information Officers was transmitted to initiate a survey to be used to prepare the first status report. On January 18, 2001, a Memorandum for All Federal Agency Chief Information Officers was transmitted to initiate a survey to be used to prepare the first status report.

6. Relentless in the Pursuit of Excellence Background Applicability of Section 508 Enforcement Applies to all Electronic Information Technology Applies to all Electronic Information Technology – Recommended that agencies use Section 508 to assist in re-engineering their legacy systems to become compliant to avoid possible litigation under previsions or sections of the ADA, i.e., and the Rehabilitation Act such as Section 504 – Incorporated into the Federal Acquisition Regulations (FAR) – Subject to litigation under the same process that is used for Section 504 of the Rehabilitation Act

7. Relentless in the Pursuit of Excellence Background Applicability of Section 508 Electronic Information Technology Compliance Analysis Government department or agency must comply with technical aspects as outlined in “Part 1194” EIT Accessibility Standards. Government department or agency must comply with technical aspects as outlined in “Part 1194” EIT Accessibility Standards. – Software Applications and Operating Systems (1194.21) – Web-Based Intranet and Internet Information and Applications (1194.22) – Telecommunication Products (1194.23) – Video and Multimedia Products (1194.24) – Self Contained, Closed Products (1194.25) – Desktop and Portable Computers (1194.26)

8. Relentless in the Pursuit of Excellence Section 508 URL -- For Additional Information http://www.section508.gov - This link contains a lot of information about the new regulation and who it affects. http://www.usdoj.gov/crt/508/508home.html - Provides a survey for Section 508 as published January 2002 Note: As a result of 9/11 many aspects of 508 have been pushed back and some agencies have not fully complied with the regulation. 8

9. Section 508 Full 508 Server Provider 9

10. Relentless in the Pursuit of Excellence Suggestions for Providing Accessibility Services Section 508 and Section 255 Initial Compliant Analysis Assessment Checklist for all affected areas Assessment Checklist for all affected areas Recommendation Analysis Report Recommendation Analysis Report Accessibility Plan based on the Recommendation Analysis Report Accessibility Plan based on the Recommendation Analysis Report Section 508 and Section 255 Awareness Training Introduction to Section 508 of the Rehabilitation Act and Section 255 of the Telecommunication Act Introduction to Section 508 of the Rehabilitation Act and Section 255 of the Telecommunication Act How Section 508 and 255 will affect their organization How Section 508 and 255 will affect their organization Electronic Information Technology included under Section 508 Electronic Information Technology included under Section 508 How to determine if your agency is compliant How to determine if your agency is compliant The Law and Section 508 and Section 255 The Law and Section 508 and Section 255 The Federal Acquisition Regulations (FAR) and Section 508 The Federal Acquisition Regulations (FAR) and Section 508

11. Relentless in the Pursuit of Excellence Suggestions for Providing Accessibility Services Web Site Remediation Modify the customers Web pages to make them compliant with Section 508 Modify the customers Web pages to make them compliant with Section 508 Provides staff augmentation for current contractors maintaining application. Provide training in section 508 regulations Provide training in section 508 regulations Provide Engineering Support to modify source code to make the application compliant. Provide Engineering Support to modify source code to make the application compliant. Provide IV&V of Section 508 compliance Provide IV&V of Section 508 compliance

12. Section 508 What can HTSIT Can Provide Our Customers Value Added To Our Customers 12

13. Relentless in the Pursuit of Excellence Section 508 Initial Compliant Analysis Initial analysis price would be based on the following: Number of Workspaces with different missions. Number of Workspaces with different missions. Number of Business Applications and Associated Operating Systems Number of Business Applications and Associated Operating Systems Number of Web Pages Number of Web PagesProducts Assessment Checklist for all affected areas Assessment Checklist for all affected areas Recommendation Analysis Report Recommendation Analysis Report Product Delivery Time Normally assessment not longer than five weeks based on sizing elements above` Normally assessment not longer than five weeks based on sizing elements above` 13

14. Relentless in the Pursuit of Excellence Section 508 Awareness Training Two Pricing Structures for Training Individuals attending a scheduled class Price per student Individuals attending a scheduled class Price per student Customer on-site training Priced up to 10 students Customer on-site training Priced up to 10 students The price provided will not include other charges such as a students travel cost or other expenses. Customer Site Training, the price would not include ODC or Travel Cost Training Typical Includes Two days of instructor training Two days of instructor training Class Materials Class Materials 14

15. Relentless in the Pursuit of Excellence Section 508 Web Site Remediation Modify Customers Web pages to Make Them Compliant Time and Material Based on Initial Assessment Time and Material Based on Initial Assessment Hourly Rates based on GSA Schedule 70Hourly Rates based on GSA Schedule 70 Requires metrics obtained from assessment to determine the amount of work that will be required to modify the web site for compliance Requires metrics obtained from assessment to determine the amount of work that will be required to modify the web site for compliance 75% of the time it normally taken to modify code for section 508 can be save using Web based tools provided by different vendors such as W3 software. 75% of the time it normally taken to modify code for section 508 can be save using Web based tools provided by different vendors such as W3 software. Will submit cost proposal upon request from our customers Will submit cost proposal upon request from our customers 15