1. Mike’s Pretty Good Information Architecture A framework in which we can: Provide access to data, and protect data privacy Enable with tools and standards Participate in the wider world Provide connectivity within the enterprise Reengineer processes Govern the common ground A framework in which we can: Provide access to data, and protect data privacy Enable with tools and standards Participate in the wider world Provide connectivity within the enterprise Reengineer processes Govern the common ground A work in progress: mike@gofast.net www.haven.com

2. The Commons Procurement Payroll Accounting Budget Human Resources Central Data Electronic Documents Gateways and firewalls Conferencing, computer mediated communication Departmental Email Systems Departmental Calendar Systems State-wide tools/standards Governance Departmental desktop standards Word processing Spreadsheets Databases Presentations Drawing Other An information architecture The Internet Government agencies (federal, state, local) Schools Departmental Data MAXIS Voter ID Criminal Justice Tax Collection Information to be shared Information to be processed LibrariesCitizens Shared Conversations Health Care Business & private industry Gateway to the commons Employees Farming The world

3. The Commons Procurement Payroll Accounting Budget Human Resources Central Data Electronic Documents Gateways and firewalls Conferencing, computer mediated communication Departmental Email Systems Departmental Calendar Systems State-wide tools/standards Governance Departmental desktop standards Word processing Spreadsheets Databases Presentations Drawing Other The Internet Government agencies (federal, state, local) Schools Departmental Data MAXIS Voter ID Criminal Justice Tax Collection Information to be shared Information to be processed LibrariesCitizens Shared Conversations Health Care Business & private industry Gateway to the commons Employees Farming The world An architecture in which we: provide access and protect privacy Provide access, yet protect privacy We should carefully determine which information is truly private, and aggressively share that which is not. By managing the sharing of data in a shared community we can leverage resources in a way that no single department can. Our goals in this should be to: Improve service Reduce costs Reduce redundancy and duplication Reduce risks Provide access, yet protect privacy We should carefully determine which information is truly private, and aggressively share that which is not. By managing the sharing of data in a shared community we can leverage resources in a way that no single department can. Our goals in this should be to: Improve service Reduce costs Reduce redundancy and duplication Reduce risks

4. The Commons Procurement Payroll Accounting Budget Human Resources Central Data Electronic Documents Gateways and firewalls Conferencing, computer mediated communication Departmental Email Systems Departmental Calendar Systems State-wide tools/standards Governance Departmental desktop standards Word processing Spreadsheets Databases Presentations Drawing Other The Internet Government agencies (federal, state, local) Schools Departmental Data MAXIS Voter ID Criminal Justice Tax Collection Information to be shared Information to be processed LibrariesCitizens Shared Conversations Health Care Business & private industry Gateway to the commons Employees Farming The world An architecture in which we: enable with tools and standards Tools and Standards: We can improve service and satisfaction by providing mechanisms to share documents and information between people’s desktops - both inside and outside the enterprise. We can reduce costs and improve effectiveness by providing a neutral ground where information is translated into a common denominator, without forcing departments to discard their internal tools. We can provide guidance to departments who are looking for a way to avoid reinventing the wheel. Tools and Standards: We can improve service and satisfaction by providing mechanisms to share documents and information between people’s desktops - both inside and outside the enterprise. We can reduce costs and improve effectiveness by providing a neutral ground where information is translated into a common denominator, without forcing departments to discard their internal tools. We can provide guidance to departments who are looking for a way to avoid reinventing the wheel.

5. The Commons Procurement Payroll Accounting Budget Human Resources Central Data Electronic Documents Gateways and firewalls Conferencing, computer mediated communication Departmental Email Systems Departmental Calendar Systems State-wide tools/standards Governance Departmental desktop standards Word processing Spreadsheets Databases Presentations Drawing Other The Internet Government agencies (federal, state, local) Schools Departmental Data MAXIS Voter ID Criminal Justice Tax Collection Information to be shared Information to be processed LibrariesCitizens Shared Conversations Health Care Business & private industry Gateway to the commons Employees Farming The world An architecture in which we: participate in the wider world Connect to the Internet: We can bring new resources and jobs to our organization by joining our community with others We can gain earlier awareness of opportunities, participate in more successful collaborations, and enjoy better project performance by lowering the barriers between ourselves and others We can improve the productivity of our employees and leaders by providing broader access to research and colleagues Connect to the Internet: We can bring new resources and jobs to our organization by joining our community with others We can gain earlier awareness of opportunities, participate in more successful collaborations, and enjoy better project performance by lowering the barriers between ourselves and others We can improve the productivity of our employees and leaders by providing broader access to research and colleagues

6. The Commons Procurement Payroll Accounting Budget Human Resources Central Data Electronic Documents Gateways and firewalls Conferencing, computer mediated communication Departmental Email Systems Departmental Calendar Systems State-wide tools/standards Governance Departmental desktop standards Word processing Spreadsheets Databases Presentations Drawing Other The Internet Government agencies (federal, state, local) Schools Departmental Data MAXIS Voter ID Criminal Justice Tax Collection Information to be shared Information to be processed LibrariesCitizens Shared Conversations Health Care Business & private industry Gateway to the commons Employees Farming The world An architecture in which we: provide connectivity within the enterprise Provide connections within the enterprise: We can improve service and productivity, by providing physical connections between employees, to share tools and resources We can build shared culture - by presenting a consistent, mission- driven view of this information community to employees, leaders and customers We can reduce system development and support costs by aggressively responding to the explosive arrival of the World Wide Web as the “universal software” on everybody’s desktop. Provide connections within the enterprise: We can improve service and productivity, by providing physical connections between employees, to share tools and resources We can build shared culture - by presenting a consistent, mission- driven view of this information community to employees, leaders and customers We can reduce system development and support costs by aggressively responding to the explosive arrival of the World Wide Web as the “universal software” on everybody’s desktop.

7. The Commons Procurement Payroll Accounting Budget Human Resources Central Data Electronic Documents Gateways and firewalls Conferencing, computer mediated communication Departmental Email Systems Departmental Calendar Systems State-wide tools/standards Governance Departmental desktop standards Word processing Spreadsheets Databases Presentations Drawing Other The Internet Government agencies (federal, state, local) Schools Departmental Data MAXIS Voter ID Criminal Justice Tax Collection Information to be shared Information to be processed LibrariesCitizens Shared Conversations Health Care Business & private industry Gateway to the commons Employees Farming The world An architecture in which we: reengineer the processes of our organizations Reengineering processes: We can apply information technology to reduce costs, and improve service to customers by reengineering business processes, eg: Activity reporting Billing, collecting Collecting and organizing information Processing service- requests, orders Informing Scheduling Reengineering processes: We can apply information technology to reduce costs, and improve service to customers by reengineering business processes, eg: Activity reporting Billing, collecting Collecting and organizing information Processing service- requests, orders Informing Scheduling

8. An architecture in which we: govern the common ground Information Management Principles The old ones no longer apply Management Old rule - CIO. New rule - community, leadership Data Old rule - silos of data. New rule, data communities People Old rule - manage the skills inventory. New rule - look for leaders, get out of their way. Standards Old rule - look for standard tools across the enterprise. New rule - look for common ground.