2. NSC/ OSHA /AIRLINES Ergonomics Alliance National Safety Congress Plenary Session September 21, 2005 Orlando, FL 1:30 - 3:00

3. Presenters ► Ray McCleary - US Airways ► Kim McDaniel - Southwest ► Linda Christopherson - America West ► Lee Anne Jillings - OSHA ► Penny Prince - American Airlines

4. The History of Ergonomics In Aviation

5. Baggage Handling Process 50 years ago

6. ► Carts and tugs ► Beltloaders ► Conveyor Systems

7. Baggage Handling Process Today

8. ► Carts and tugs ► Beltloaders ► Conveyor systems

9. Human Transfer points ► From Ticket counter to conveyor ► From Conveyor to Bag cart ► From cart to Beltloader ► From beltloader to aircraft bin ► And reverse (Exception- ticket counter)

10. BLS 2002 Injury Rates per 100 full time employees, by Industry

11. Historical Perspective ► Flight Safety is every airline’s highest priority ► Ground Employee Safety not as recognized ► FAA compliance ► OSHA ????

12. Reduction in Airline Industry Average Recordable Injury Rates 11.6 10.0 9.4 9.0 Source ATA member airline data share

13. OSHA’s Mission Assure so far as possible every working man and woman in the nation safe and healthful working conditions. People at Work

14. The Alliance Program ► Open to all groups ► National, Regional, Area Office State Plan States Alliances Benefits of Participating ► Build a cooperative and trusting relationship with OSHA ► Network with other organizations committed to workplace safety and health ► Leverage resources to maximize worker protection ► Gain recognition as proactive leaders in safety and health.

15. Alliance Program Goals OSHA and the participating organizations must define, implement, and meet a set of short- and long-term goals that fall into three categories:  Training and education  Outreach and communication  Promoting the national dialogue on workplace safety and health

16. Who’s Entering Alliances? General Industry  Industrial Truck Association  Society of the Plastics Industry  American Apparel and Footwear Association  American Foundry Society  Coordinating Committee for Automotive Repair  National Wooden Pallet & Container Association  Independent Lubricant Manufacturers Association  Graphic Arts Coalition Construction  Construction Management Association of America  National Association of Home Builders  Construction Institute of the American Society of Civil Engineers  National Electrical Contractors Association  Sealant Waterproofing Restoration Institute  Washington Grodup Int’l Professional Societies ► Association of Occupational Health Professionals ► Board of Certified Safety Professionals ► National Hearing Conservation Association ► Society for Chemical Hazard Communication ► American Industrial Hygienists Association ► American Society of Safety Engineers Maritime ► Shipbuilders Council of America ► US Coast Guard Marine Safety Office ► American Shipbuilding Association ► National Shipbuilding Research Program Academia  Ctr. For Business and Public Policy, McDonough School of Business, Georgetown University  Mt. Sinai School of Medicine Government Agencies  US EPA (The Reactives Alliance)  NIOSH (The Roadway Work Zone Safety & Health Coalition; National Wooden Pallet & Container Association)  Internal Revenue Service  State Consultation Projects Faith-based and Community Organizations  Community Action for Social Affairs  NY State Alliance Boys and Girls Clubs  Center for Job Readiness Labor Unions  The Roadway Work Zone Safety and Health Coalition (International Union of Operating Engineers, Laborers’ International Union of North America)  International Brotherhood of Electrical Workers And many others…  National Federation of Independent Business  IWLA, the Association for Logistics Outsourcing  Airline Alliance

17. Airlines Alliance Major Milestones ► November 12, 2002 - Alliance Signed ► December 18, 2002 - Kick-off Meeting ► June 4, 2003 - VPP Presentation ► September 10, 2003 - NSC Presentation ► October 2003 - Group Performance Appraisal ► March 23, 2004 - Implementation Team Meeting ► April 21, 2004 - Alliance Renewal Signed ► July 29, 2004 - Implementation Team Meeting ► September 14, 2004 - NSC Presentation

18. Airlines Alliance Ongoing Vision Communicate with and educate interested partiesCommunicate with and educate interested parties Continually re-evaluate and prioritizeContinually re-evaluate and prioritize Identify additional safety and health issues to address in the aviation industryIdentify additional safety and health issues to address in the aviation industry Transfer and exchange knowledge with other areas of the transportation industryTransfer and exchange knowledge with other areas of the transportation industry Expand awareness of the Alliance world-wideExpand awareness of the Alliance world-wide Continuous improvementContinuous improvement

19. Airline Industry Alliance Benefits for OSHA ► Meet OSHA’s Strategic Management Plan ► Gain airline industry expertise in the development of compliance assistance tools ► Bridge relations with others in the transportation industry

20. Looking Ahead: The Future of the Alliance Program The Alliance Program Continues to Grow ► Building positive relationships among industry, OSHA and government agencies ► Developing, facilitating and expanding distribution of compliance assistance resources ► Increasing exposure, communication and outreach through print and electronic media; speeches and presentations

21. Partnerships AirlinesAnd Airport Authorities

22. Improving Communication  Existing equipment, pose ergonomic hazards such as…  Collection belts/conveyors at ticket counters:  Height of bag wells at ticket counters  too low or too high  Ticket counters, non adjustable and predetermined design  Baggage make-up room belts / Carousels:  Curbs, Rails, etc.

23. Communication Airport Authority Safety/ Ergonomics Facilities/ Properties

24. How do we communicate? ► Internal Communication  Safety/Ergo and P&F  Support Industry Guidelines ► External Communication  Safety/Ergo and P&F and Airport Authority  Regulatory Agencies and Airlines and Airport Authority  Airline Coalition – support industry guidelines

25. The Real World ► Construction Costs ► General Injury/LD costs – back and shoulder ► Airport Authority Control  In the next couple of slides, see alternative measures that we can take to improve the working conditions for our Airline Employees…..

26. Ticket Counter/Lobby Area ► Bagwell Heights ► Kiosks ► TSA Positions

27. Bagrooms ► PBI ► MCO ► BUR

28. Training & Education eTool Baggage Handling Training Manual

29. Member’s Success Stories

30. Purpose: Suggested ways to incorporate the Baggage Handling Training Manual into the OSHA eTool… ► Link to the areas of the eTool that indicate “See exercise & stretching”… ► Link to the areas of the eTool that indicate “See training”… ► Insert select wording from the training manual into the eTool…

31. Baggage Handling Training ► Injury Prevention  Contributing Risk Factors for MSDs ► Safe Work Practices  Principles of Body Mechanics  Stretches and Exercise ► The Baggage Handling Process  Proper Body Mechanics (task specific)  Personal Interventions  Use of Equipment

32. Functions to Be Analyzed ► Planeside Loading & Unloading - 2003 ► Ticket Counter - 2004 ► Bagroom (Make-up Area) - 2005 ► Gate Check-In ► Baggage Claim ► Skycap ► Aircraft Cargo Compartments

33. The Baggage Handling Process ► Ticket Counter  manual, semi-automated, automated  (customer interaction, take-away belt, baggage) ► Bagroom  automated belts (flat, carousel, double pier) ► Planeside Loading & Unloading  manual, semi-automated, automated  (carts, containers, beltloaders)

34. Bagroom Section ► Double Pier Belts  Twisting while Lifting, Extended Reaches, Lifting above Shoulder Height ► Carousels & Incline Belts  Lifting away from Body, Extended Reaches, One-Handed Lift ► Flat Belts  Forward Bending, One-Handed Lift

35. Twisting While Lifting ► Hazard -  Awkward Posture  Force  Repetition ► Solution -  Bend knees  Pull object closer  Brace body

36. Extended Reaches ► Hazard -  Force ► Solution -  Brace body  Pull object closer  Position body directly in front of object

37. One-Handed Lift ► Hazard -  Awkward Posture  Uneven Stress  Repetition ► Solution -  Avoid lifting baggage by handles  Use two hands even for lighter loads

38. National Dialogue Linda

39. Technology

40. Technological Advancements in Ergonomic Baggage Handling The Rampsnake (Photo)

41. Technological Advancements in Ergonomic Baggage Handling Vaculex vacuum assisted lifting aid (Photo)

42. Technological Advancements in Ergonomic Baggage Handling The Chair-triever (Photo)

43. Technological Advancements in Ergonomic Baggage Handling Grenzebach Onero

44. Future Goals

45. ► Training and Education  Training Module ► Skycap ► Gate Area ► Outreach and Communication  Expand role of Interested Parties ► National Dialogue  Industry Workshop  NSC Status Report