1. Employment Services Kenny Duke – Settlement Services Manager

2.  Not for profit Community organisation based in Logan City  27+ years delivering employment, training, personal support, counselling and settlement services  Offices in Logan, Gold Coast and Ipswich  Services also throughout Qld: Biloela, Lockyer valley and Redlands shire  70 full time staff and 40 part time and casual staff  History of delivering of a range of settlement services since 1997  HSS provider since 2001  integrated service model - airport to employment

3.  Recruitment and assessment of Job seekers through our Specialist Job Service contract  Training of job seekers (Recruitment, Job Skills)  Re-Settlement and assistance with relocation if needed  Community Development support  Post Employment Support (Mentoring)  Incentive for Employers

4.  Build relationship with Employers to benefit our clients  Taylor recruitment and training to suit employer  Ensure job seekers are work ready  Employer ‘buy in’ to the process  Post placement support and cross cultural training  Increased return business (job for our jobseekers)

5. Community Settlement Support Settlement Support Training and language Training and language Employment Client Journey Training ASI Driver Training Volunteering Housing Youth Language Work Programs Enterprise

6.  Access JSA program develops links with farmers and employers in rural areas  Normally HR come to Access to interview  Understanding of location, employment conditions and housing support  Partnership with community support e.g. Council  Retain contact with clients and Employers  Training wage, EPF and relocation fund able to support JSAs in rural employment options

10.  All the projects that have been developed have been done in consultation with local stakeholders to address employment shortages and local issues  All have resulted in high employment outcomes and benefits (jobs) for refuges and migrants  Worked across several industries including Food, Warehouse, Horticulture and Professional jobs  The possibilities are endless