1. Lost Luggage © 2011 wheresjenny.com Lost Luggage ! ( Bagages perdus )

2. Lost Luggage © 2011 wheresjenny.com Vocabulary Lost Luggage : Bags which have gone missing, cannot be found. Suitcase : A case with a handle and a hinged lid, used for carrying clothes. Rucksack : A bag with two shoulder straps which allow it to be carried on the back. Conveyor belt : A continuous moving band of flexible material for transporting objects from one part of a building to another.

3. Lost Luggage © 2011 wheresjenny.com Vocabulary

4. Lost Luggage © 2011 wheresjenny.com Role play Jeu de rôle Juliette: Hi, I just arrived on flight BA3847 from London, Heathrow and my luggage has not appeared on the conveyor belt. I’m worried it has gone astray. Airport Attendant: Ok Madam, could I see your ticket please? We may be able to track your luggage on our system. Juliette: Yes, here you go. Airport Attendant: OK, it seems like your luggage was not transferred onto the connecting flight in Madrid. I will contact our office there and ask for it to be sent over. May I have a description of your luggage? Juliette: It’s two large suitcase. One is green and hard and the other is black leather.

5. Lost Luggage © 2011 wheresjenny.com Airport Attendant: Right, thank you. And may I have the address of your hotel or place of residence here in Bangkok so we know where to send the luggage when it arrives? Juliette: Yes, hold on a minute, let me just find it…Ok, it’s Hotel Golden Dragon, Central Street, Bangkok. The phone number I have is +66476699029. Airport Attendant: Well I am very sorry about this delay Madam, please accept our apologies, we will try to reunite you with your bags as soon as possible! Juliette: Ok, please may I have a card with details about how to contact you here? Airport Attendant: Of course, here you go. Have a nice day Madam and enjoy your stay in Bangkok. Juliette: Thank you for your help.

6. Lost Luggage © 2011 wheresjenny.com Your Turn!  Flight AF48920 from Charles de Gaulle, Paris  Black Rucksack  Contact details: The Star of Madagascar Hotel, +261987607484  Pick up lost luggage following tuesday