2. Index Accommodation and complementary offer state of play DEMO Source Markets

3. Accommodation and complementary offer state of play

4. Hoteliers - Valencia more than 300 hoteliers on-board - Croatia 38 hoteliers on-board Complementary offer - Valencia more than 30 on-board - Croatia 5 Complementary companies on-board - Rimini planned to join during November When can companies start?: - Ready to start when legal contracts will be ready! Date foreseen: November 2013 → e-mail will be sent confirm External Providers - 31 external providers connected to the platform. - if there is agreement with one of the providers can start right away! Accommodation and complementary offer state of play

5. More in the pipeline! List of providers already available: BookingAmadeusOpentours Dias LibresSkiartApartamentos 3000 EuroplayasSoltourServigrup InterriasTour10Unitursa NT IncomingWelcome Incoming ServicesAvraTours On Holiday GroupIdeal toursAltura Beds Solole MethabookCanarias.comCN Travel Viajes OlympiaMTS IncomingSun Hotels Sidetours (HUB)Grupo PlayasolHotusa/Restel/Keytel Apartamentos 3000Sol MeliaJumbo ServigrupHotel Beds on LineTranshotel Serhs

6. Functionalities for Source markets

7. Source Hotel Product Product Database Source C. Offer Product Inbound T. Agencies produc t Tourismlink Web site B2B Web service Booking engine Travel Agency Web site Source External providers produc t

8. 8

9. Web service - Access WS Availability (zone or hotel) request Accommodation info Request Block Request Confirmation (close) Request Open booking Request Cancellation Request Booking list Request Web service - Access WS Availability (zone or hotel) request Accommodation info Request Block Request Confirmation (close) Request Open booking Request Cancellation Request Booking list Request Funtionalities Booking Engine Availability (zone or hotel) request Accommodation info Request Block Request Confirmation (close) Request Open booking Request Cancellation Request Booking list Request 9 TOURISMLink B2B Portal Follow the usual industry process flow: Availability and booking confirmation Pending payment system (Clients pay directly to hoteliers) Booking management system for accommodation and complementary Offer List bookings and cancellations Easy to use solution TOURISMLink B2B Portal Follow the usual industry process flow: Availability and booking confirmation Pending payment system (Clients pay directly to hoteliers) Booking management system for accommodation and complementary Offer List bookings and cancellations Easy to use solution

10. DEMO

11. Index DEMO TOURISMLink Portal structure Booking process Booking management system

12. 12 Accommodation booking process Complementary Offer booking process Usefull information from the project. Ex: List of hoteliers Usefull information from the project. Ex: List of hoteliers Contact to our call center for tecnical issues Access to operative of accommodation and complementary offer

13. 3 Steps to book 13 Availability request Make your selection Book order /Payment form Book Acces to TOURISMlink. http://portal.tourismlink.e u Enter your credentials Make a resquest for a destination and dates Select one option from the list: Accomodation: Hotels Room Types Board types Complementary offer: Modality Fill form with reservation holder details Payments are hold at the hotel/Complementary offer company Booking notification to mail box and screen confirmation. Reservations appear on Booking module

14. THANK YOU