1. 4th UNPAN Training Workshop ASPA Presentation September 23, 2003 E-Information Management: ASPA’s Experience Erik Bergrud Senior Director American Society for Public Administration

2. 4th UNPAN Training Workshop ASPA Presentation September 23, 2003 ASPA and UNPAN: A Brief History

3. 4th UNPAN Training Workshop ASPA Presentation September 23, 2003 ASPA and UNPAN: A Brief History ASPA was selected as an UNPAN North American Online Regional Center (ORC) in 2001. ASPA was selected as an UNPAN North American Online Regional Center (ORC) in 2001. ASPA is a membership association, and this affects what it contributes to UNPAN. ASPA is a membership association, and this affects what it contributes to UNPAN.

4. 4th UNPAN Training Workshop ASPA Presentation September 23, 2003 ASPA and UNPAN: A Brief History In 2001, the United Nations Division for Public Administration and Development Management (DPADM) contracted with ASPA to undertake a research study analyzing the approach, progress and commitment to e-government on the part of the 190 UN Member States. In 2001, the United Nations Division for Public Administration and Development Management (DPADM) contracted with ASPA to undertake a research study analyzing the approach, progress and commitment to e-government on the part of the 190 UN Member States.

5. 4th UNPAN Training Workshop ASPA Presentation September 23, 2003 ASPA and UNPAN: A Brief History An ASPA contract employee conducted the survey and wrote the final report, “Benchmarking E-government: A Global Perspective -- Assessing the Progress of the UN Member States,” which was distributed widely and made available via the UNPAN web site. An ASPA contract employee conducted the survey and wrote the final report, “Benchmarking E-government: A Global Perspective -- Assessing the Progress of the UN Member States,” which was distributed widely and made available via the UNPAN web site.

6. 4th UNPAN Training Workshop ASPA Presentation September 23, 2003 ASPA and UNPAN: A Brief History ASPA also produced a strategic report for DPADM which analyzed the Division’s capacity to assist UN member states in the area of e-government and made recommendations on knowledge management programs, technical assistance projects and further research areas where DPADM could best assist member states. ASPA also produced a strategic report for DPADM which analyzed the Division’s capacity to assist UN member states in the area of e-government and made recommendations on knowledge management programs, technical assistance projects and further research areas where DPADM could best assist member states.

7. 4th UNPAN Training Workshop ASPA Presentation September 23, 2003 ASPA and UNPAN: A Brief History As a follow-up to the 2001 survey, the UN has engaged ASPA in a research project to evaluate city web sites throughout the world. As a follow-up to the 2001 survey, the UN has engaged ASPA in a research project to evaluate city web sites throughout the world.

8. 4th UNPAN Training Workshop ASPA Presentation September 23, 2003 Linking Web Sites

9. 4th UNPAN Training Workshop ASPA Presentation September 23, 2003 Linking Web Sites ASPA’s involvement as an ORC not only requires us to make available US public administration information to the worldwide community but also enables us to showcase our publications and conferences to the world. ASPA’s involvement as an ORC not only requires us to make available US public administration information to the worldwide community but also enables us to showcase our publications and conferences to the world.

10. 4th UNPAN Training Workshop ASPA Presentation September 23, 2003 Promoting UNPAN within ASPA

11. 4th UNPAN Training Workshop ASPA Presentation September 23, 2003 Promoting UNPAN within ASPA Two electronic newsletters, ASPAnet This Week and ASPA International, contain links to recent additions to the UNPAN web site. Two electronic newsletters, ASPAnet This Week and ASPA International, contain links to recent additions to the UNPAN web site. The International category of our web site includes an UNPAN description and a link to the UNPAN web site. The International category of our web site includes an UNPAN description and a link to the UNPAN web site.

12. 4th UNPAN Training Workshop ASPA Presentation September 23, 2003 Promoting UNPAN within ASPA ASPA has also sponsored UNPAN presentations and/or meetings during its 2001, 2002 and 2003 National Conferences. ASPA has also sponsored UNPAN presentations and/or meetings during its 2001, 2002 and 2003 National Conferences.

13. 4th UNPAN Training Workshop ASPA Presentation September 23, 2003 ASPA’s Contributions to UNPAN by Content Type

14. 4th UNPAN Training Workshop ASPA Presentation September 23, 2003 ASPA’s Contributions to UNPAN by Content Type Serials Serials Analytical Reports Analytical Reports Case Studies Case Studies Conference Programs and Documents Conference Programs and Documents

15. 4th UNPAN Training Workshop ASPA Presentation September 23, 2003 Serials Definition: Periodicals published by UNPAN and its online centers. Definition: Periodicals published by UNPAN and its online centers. These can include journals, newsletters, bulletins, occasional papers and related documents. These can include journals, newsletters, bulletins, occasional papers and related documents.

16. 4th UNPAN Training Workshop ASPA Presentation September 23, 2003 ASPA’s Serials ASPA has posted several of its electronic newsletters on the UNPAN web site. ASPA has posted several of its electronic newsletters on the UNPAN web site. ASPA has also provided links to publications available on its web site (e.g., its monthly newspaper, PA TIMES). ASPA has also provided links to publications available on its web site (e.g., its monthly newspaper, PA TIMES).

17. 4th UNPAN Training Workshop ASPA Presentation September 23, 2003 Examples ASPAnet This Week ASPAnet This Week ASPAnet This Week ASPAnet This Week ASPA Monthly Update ASPA Monthly Update ASPA Monthly Update ASPA Monthly Update ASPA International ASPA International ASPA International ASPA International Performance Management CAPtions Performance Management CAPtions Performance Management CAPtions Performance Management CAPtions

18. 4th UNPAN Training Workshop ASPA Presentation September 23, 2003 Analytical Reports Definition: A written document describing the findings of some individual or group. An analytical report often presents a solution to a problem. Definition: A written document describing the findings of some individual or group. An analytical report often presents a solution to a problem. Many of the analytical reports submitted by ASPA were written by its members and staff at the beginning of its 2002 strategic planning process. Many of the analytical reports submitted by ASPA were written by its members and staff at the beginning of its 2002 strategic planning process.

19. 4th UNPAN Training Workshop ASPA Presentation September 23, 2003 Case Studies Definition: The collection and presentation of detailed information about a particular participant, group, or organization, frequently including the accounts of subjects themselves. Definition: The collection and presentation of detailed information about a particular participant, group, or organization, frequently including the accounts of subjects themselves. Case studies are useful for encouraging discussion about best practices and problem-solving strategies. Case studies are useful for encouraging discussion about best practices and problem-solving strategies.

20. 4th UNPAN Training Workshop ASPA Presentation September 23, 2003 Case Studies Most of the case studies posted by ASPA were developed by the Balanced Scorecard Interest Group, which convenes U.S. federal government agencies interested in performance management Most of the case studies posted by ASPA were developed by the Balanced Scorecard Interest Group, which convenes U.S. federal government agencies interested in performance managementBalanced Scorecard Interest GroupBalanced Scorecard Interest Group ASPA has also provided links to abstracts of governmental case studies available on its web site. ASPA has also provided links to abstracts of governmental case studies available on its web site.

21. 4th UNPAN Training Workshop ASPA Presentation September 23, 2003 Analytical Reports vs. Case Studies Case studies are focused on a specific organization/program and tell the story of that organization/program, possibly with an issue focus such as performance measurement. Case studies are focused on a specific organization/program and tell the story of that organization/program, possibly with an issue focus such as performance measurement. Analytical reports are a broader category that could include case studies. Analytical reports are usually issue-focused and may use examples from several organizations/programs. Analytical reports are a broader category that could include case studies. Analytical reports are usually issue-focused and may use examples from several organizations/programs.

22. 4th UNPAN Training Workshop ASPA Presentation September 23, 2003 Conference Programs and Documents ASPA has posted programs and documents related to its national and sub-national conferences ASPA has posted programs and documents related to its national and sub-national conferences In certain cases, ASPA has employed the UNPAN Document Management System to post conference papers. In certain cases, ASPA has employed the UNPAN Document Management System to post conference papers.

23. 4th UNPAN Training Workshop ASPA Presentation September 23, 2003 Example 14th Association for Budgeting and Financial Management Conference (10-12 October 2002, Kansas City, MO, USA) 9/11 and A New Epoch in The National Budget? (James L. True) 9/11 and A New Epoch in The National Budget? (James L. True) 9/11 and A New Epoch in The National Budget? (James L. True) 9/11 and A New Epoch in The National Budget? (James L. True) Citizen Participation: Looks Good on Paper but Hard To Do in Practice (Aimee Franklin and Carol Ebdon) Citizen Participation: Looks Good on Paper but Hard To Do in Practice (Aimee Franklin and Carol Ebdon) Citizen Participation: Looks Good on Paper but Hard To Do in Practice (Aimee Franklin and Carol Ebdon) Citizen Participation: Looks Good on Paper but Hard To Do in Practice (Aimee Franklin and Carol Ebdon) Evolving Performance Measurement in Local Governments (Julia Melkers) Evolving Performance Measurement in Local Governments (Julia Melkers) Evolving Performance Measurement in Local Governments (Julia Melkers) Evolving Performance Measurement in Local Governments (Julia Melkers) Performance Measurement in State Economic Development Agencies (Julia Melkers and Laura Malone) Performance Measurement in State Economic Development Agencies (Julia Melkers and Laura Malone) Performance Measurement in State Economic Development Agencies (Julia Melkers and Laura Malone) Performance Measurement in State Economic Development Agencies (Julia Melkers and Laura Malone) Performance Measurement Utility in Public Budgeting (Katherine Willoughby) Performance Measurement Utility in Public Budgeting (Katherine Willoughby) Performance Measurement Utility in Public Budgeting (Katherine Willoughby) Performance Measurement Utility in Public Budgeting (Katherine Willoughby) The Potential of Gender Budgeting: Has its Day Come? (John Bartle and Marilyn Rubin) The Potential of Gender Budgeting: Has its Day Come? (John Bartle and Marilyn Rubin) The Potential of Gender Budgeting: Has its Day Come? (John Bartle and Marilyn Rubin) The Potential of Gender Budgeting: Has its Day Come? (John Bartle and Marilyn Rubin) Private Finance Initiative-The Theory behind the Practice (James Edwin Kee and John Forrer) Private Finance Initiative-The Theory behind the Practice (James Edwin Kee and John Forrer) Private Finance Initiative-The Theory behind the Practice (James Edwin Kee and John Forrer) Private Finance Initiative-The Theory behind the Practice (James Edwin Kee and John Forrer) The Shifting Pattern of Government Support: Welfare Reform, Food Stamps and Food Bank Usage in North Carolina (Maureen Berner and Kelley O'Brien) The Shifting Pattern of Government Support: Welfare Reform, Food Stamps and Food Bank Usage in North Carolina (Maureen Berner and Kelley O'Brien) The Shifting Pattern of Government Support: Welfare Reform, Food Stamps and Food Bank Usage in North Carolina (Maureen Berner and Kelley O'Brien) The Shifting Pattern of Government Support: Welfare Reform, Food Stamps and Food Bank Usage in North Carolina (Maureen Berner and Kelley O'Brien) Special Districts, Authorities, Corporations, and the Bond Market (Wes Clarke and Robert J. Eger III) Special Districts, Authorities, Corporations, and the Bond Market (Wes Clarke and Robert J. Eger III) Special Districts, Authorities, Corporations, and the Bond Market (Wes Clarke and Robert J. Eger III) Special Districts, Authorities, Corporations, and the Bond Market (Wes Clarke and Robert J. Eger III)

24. 4th UNPAN Training Workshop ASPA Presentation September 23, 2003 The Year Ahead

25. 4th UNPAN Training Workshop ASPA Presentation September 23, 2003 The Year Ahead ASPA has begun a major web redesign effort that will conclude in June 2004. ASPA has begun a major web redesign effort that will conclude in June 2004. ASPA will make available many of its new online resources to the worldwide public administration community via the UNPAN web site. ASPA will make available many of its new online resources to the worldwide public administration community via the UNPAN web site.