1. SMS Gateway OZEKI NG Document version: v.1.0.0. http://www.ozekisms.com Adding SMS functionality to SysAid

2. http://www.ozekisms.com2 Overview We introduce the solution you need You can read about all the great benefits and opportunities this solution is able to provide We show you how to send SMS alerts from your PC You can read about SysAid And you can learn what is Ozeki NG SMS Gateway for You will see how it works together – SysAid with Ozeki NG And you will see the system requirements of this solution Finally you can see a few references from all around the globe. This presentation gives you all the important answers about the benefits of adding SMS functionality to your SysAid software:

3. http://www.ozekisms.com3 When would You send SMS? SMS, MMS –Improve your communication technology! –Keep in touch with the competent person! –Be always up to date! –Make your IT environment safe and secure! –Choose a tool that can professionally manage and monitor the whole system instead of You! Common requirements:

4. http://www.ozekisms.com4 You are looking for this: SysAid with OZEKI NG SMS Gateway ReportSMS, MMS

5. http://www.ozekisms.com5 No more delays! Provides faster and more efficient communication with the competent person and your customers, employees or business partners. You can improve the qualitiy of your IT service by using this software. As it is quick, reliable and easy to customize, it makes IT and business processes easier. You can monitor and control your IT environment. Easy to work with. You can save time and money by sending several messages at the same time. Using Ozeki NG SMS Gateway to add SMS functuality to SysAid is your best option:

6. http://www.ozekisms.com6 Send SMS alerts to mobile phones from your system! –To prevent disaster –To minimize downtime –To speed up operations –To improve service quality –To automate notification processes WHY?

7. http://www.ozekisms.com7 How to send SMS notifications from SysAid? –Windows Server system and client systems –The basic infrastructure of IT environment –Manage server and client systems SysAid is an application designed to monitor:

8. http://www.ozekisms.com8 If you want to use OZEKI NG SMS Gateway, you will have to meet the following requirements: Your Checklist: Prerequisites  SIM card – you can purchase this from your mobile network operator  GSM Modem or a mobile phone, that needs to be able to send and receive SMS messages from a PC  Data cable to connect your modem or mobile phone to your computer  PC + Windows XP, 2000, 2003, 2008, or Vista or Windows 7 operating system  Ozeki NG SMS Gateway (Download from http://www.ozekisms.com/index.php?owpn=112 ) http://www.ozekisms.com/index.php?owpn=112

9. http://www.ozekisms.com9 How does it work? SysAid –An event triggers an SMS alert –SysAid calls a HTTP request (HTTP API) –The HTTP request passes the SMS message to Ozeki NG over the LAN Ozeki NG SMS Gateway –Operates the GSM modem –Accepts SMS notifications from SysAid –Forwards the SMS message to the mobile phone

10. http://www.ozekisms.com10 About Mobile network connectivity –Can use a wireless link (GSM modem + SIM card) –Can connect to an SMS service provider over the Internet –Multiple mobile network connections are supported –Backup connection can be configured Application connectivity –Multiple instances of SysAid, WhatsUp Gold or any other software can connect to it at the same time –Provides many interfaces for connection: HTTP, E-mail, SNMP, SQL OZEKI NG SMS Gateway software The OZEKI NG SMS Gateway is a general purpose SMS gateway.

11. http://www.ozekisms.com11 About Messaging –All international and special characters are supported (unicode messaging) –Long SMS messages are supported (both sending and receiving, segmentation and reassembly is handled automatically) –Compatible with all SMS enabled mobile phones Transparency –Fully transparent architecture –Message tracking supported: delivered to network, delivered to handset and delivery error reports are handled –Logs all activities into log files or a database Maintenance –Easy to install, configure, backup/restore –Can be operated in Virtualized environments (VMWare, Microsoft Virtual Pc,…) –Provides SNMP support for management OZEKI NG SMS Gateway software The OZEKI NG SMS Gateway is a general purpose SMS gateway.

12. http://www.ozekisms.com12 References from all around the world

13. http://www.ozekisms.com13 For more infromation, please visit: http://www.ozekisms.com Or send us an e-mail: info@ozekisms.com Thank You for your attention!