1. Scrutiny, Resident Involvement and engaging young people.

2. Plan Ice breaker 10/15 mins Introduction of NCHA 10/15 mins Introduction of myself. What I’ve done in the past couple of years with Scrutiny and events etc with young people. 15 mins Network and ideas for what other organisations/ Scrutiny panels can do. Forums/ events/ U25 group/ fourteen19 10mins Activity 10 mins Close and end.

3. Ice Breaker Fact or fiction? Ask everyone to write on a piece of paper THREE things about themselves which may not be known to the others in the group. Two are true and one is not. Taking turns they read out the three ‘facts’ about themselves and the rest of the group votes which are true and false. There are always surprises. This simple activity is always fun, and helps the group and leaders get to know more about each other. http://insight.typepad.co.uk/40_icebreakers_for_small_groups.pdf

4. Over 40 years of providing housing, care and support An introduction to Nottingham Community Housing Association

5. Celebrating 40 years

6. Facts and figures 180 + Market Rent 2,300 vulnerable people in care and support services 612 shared ownership homes 1000 people employed by NCHA £60m annual group turnover Over £0.5Billion Property assets £85.22 average weekly rent 700+ general needs lettings per year 6,200+ general needs

7. Where we are today Employing 1100 people Providing over 8,800 affordable homes Letting 700 affordable homes per year £83.00 average weekly rent 500,000 care and support hours per year Supporting over 2,000 vulnerable people through care and support services

8. Where we are today £60m annual turnover £500m group property assets 400 market rent and homes for sale 600 shared ownership homes Building 250 new homes every year

9. Who we are Nottingham Community Housing Association LETS Select Ltd NC(2)HA Nottingham Community Almshouse Charity

11. Our mission “To provide high quality low cost housing, services and support for more people in need.”

12. Our vision “More homes, great services, better lives” Delivered by our 12 corporate objectives.

13. Our successes More homes… We deliver on our developments and continue to receive grant funding from the Homes & Communities Agency to provide more homes.

14. Our successes Great services… Our tenant surveys show a steady improvement in satisfaction levels. 91% tenants satisfied with us (2011 STAR survey) Over 90% of service users satisfied in all areas (2011 service user survey)

15. Our successes Better lives… Local authorities continue to support our work. Surveys indicate support and satisfaction with us. Care and Support contracts continue to be won at tender.

16. Our successes External validation… Awarded TPAS accreditation for Resident Involvement in 2014.

17. Resident Scrutiny Panel - Who are we? An independent panel that : Scrutinises performance Benchmarks NCHA against other housing associations Looks at examples of good practice nationally Recommends improvements to NCHA on each report

18. Resident Scrutiny Panel… Nottingham Community Housing Association have had a Scrutiny panel since 2012. The Scrutiny budget for next year is £9,000 Scrutiny has access to the same high level performance information as the Board of shareholders. So why do we have a Scrutiny panel?

19. Former Reports 1.Anti Social Behaivour- 2012 2.Voids-2013 3.Tenant Satisfaction with Responsive Repairs-2014 4.Affordable Rent Homes Page of the NCHA website.-2015

20. The benefits…. Free Training- We will pay for you to earn qualifications! External Trips- Conferences, awards ceremonies Work on exciting projects Social Shape NCHA’s services Achieve recognition All expenses paid and free catering Employment chances

21. About me….