1. Andy McCarroll Fleet Operator Recognition Scheme (FORS)

2.  Introduction to FORS  FORS is a unique industry led membership scheme aimed at transforming road fleet activity in London  Helps operators to measure and monitor performance  Helps operators to ensure and demonstrate lawfulness and best practice  Links to responsible procurement  Free to join, voluntary and open to any company operating vehicles in London

3. Heading What FORS does Sharing best practice Improve fleet standards Sharing best practice Improve fleet standards Congestion Emissions Safety Compliance Drive MotivationGenerate ActionSupport Change Demonstrate Outcome Equitable Supported by stakeholders Capable of being supported by enforcement agencies, local authority and in policies & procurement practices

4. Heading How is it promoted? By referrals from enforcement agencies By FORS Associates By silver / gold members to supply-chain partners By Local Authorities Through procurement By Certification Bodies Through training organisations

5. Strategic Partners  Who is involved in FORS? Key Suppliers

6. Heading Management Responsibilities & authority Competent person Communication Vehicles RoadworthinessDocumentation Fleet performance Drivers Training & assessment Driving at workFitness & health Operations Transport safetyTransport controlFines &charges Accident investigation Specialist goods A - Generating Action: Bronze lawful Fleet operator requirements

7.  Overview of FORS bronze assessment  FORS Assessment  Currently contracted with the FTA  Company is assessed against the FORS Standards  Bronze Assessment is a health check of policies and systems  FORS recognise the assessments conducted by others, Coachmarque

8. Heading Fleet Operator Recognition Scheme Improve fleet standards Congestion Emissions Safety Compliance Actively committed Evidencing improvements Fail Lawful Register Action Plan Pass Audit

9.  Variety of members

10.  Membership figures Over 25% of commercial vehicles believed to operate into and around London are registered to FORS That equates to over 2,000 member depots and over 90,000 registered vehicles operating in London. 3078 registered Bronze 980 Silver 53 Gold13 Gold

11. Wildstretch Limousine FORS Audit. Pros Mr Simon Cons

12.  Physical benefits

13.  FORS workshops and training  Manager workshops – A series of 9 manager/supervisor level workshops to manage policies best practice relating to fuel and emissions, safety fines and charges and performance.  Online driver training – helping drivers become safer, greener and more efficient  Driver CPC training – Funded by TfL

14.  Summary  Free to join  Operational confidence  Distinction  Operational efficiency  Access to advice and guidance  Offers, discounts and benefits  www.fors-online.org.uk

15. Fleet Operator Recognition Scheme (FORS) Training

16.  One of the key issues 416 members

17. What is available ?  Qualification Credit Framework – Safe Green and Efficient Fleet Manager level 3 certificate  FORS Practitioner/Manager workshops  Driver Certificate of Professional Competence (DCPC)  e-learning  www.fors-online.org.uk

18. FORS approved training Driver CPC Driver certificate of professional competence (DCPC) FORS has series of approved driver training courses covering  Safety  Air Quality  Congestion Who’s benefitting now ?  HGV/LGV drivers all sectors  Coach and Bus drivers  Community Transport (23 London Boroughs being engaged)  Training companies – delivering FORS Approved training via an approved scheme

19. FORS approved training Driver CPC Safety Coaches  Safe Urban Drivng Know your coach Know your customer/Destination London  Safe London Driving  Safe City Driving Air Quality  Greener City Driving Congestion  Congestion Busting

20. FORS approved driver training Safe Urban Driving. This course is funded by TfL for drivers of FORS accredited companies to find out more and book places please visit – http://www.fors-online.org.uk/index.php?page=DCPC_INTRO&return=PTE_INTRO

21. Safe Urban Driving 7 hour DCPC

22. FORS approved driver training E-learning Available to all – www.fors-online.org.ukwww.fors-online.org.uk  Safety  Fuel  Penalty Charge Notices  Coming soon – Safe Urban Driving

23. Physical Benefits  Funded driving training  Safety (cycling) toolkit (via BCS)  Posters/Stickers for vehicles  FORS helpline 08448 090 944

24. SUMMARY  Cycle Revolution –  Cycle Safety is a key Mayoral objective, Cycling is on the increase in fact cycling has seen a 150 per cent increase in trips over a ten year period (2001 – 2011)  Increasing safety awareness initiatives through FORS

25. Next steps? 1.Decide if there is need for a limo specific course – is there? 2.If Yes, then work with volunteer companies to review existing FORS training material – who? 3.Design training material 4.Pilot 5.Refine 6.Deliver training

26.  Questions Mick Kemp Andy McCarroll FORS Driver CPC Transport for London Tel: 020 3054 0367 Tel: 020 3054 5508 Email: mickkemp@tfl.goc.uk Email: andymccarroll@ttfl.gov.uk