1. Non-verbal communication

2. Contents: Types of communication. Non-verbal communication.
Gestures, their history and meaning in different countries.
Gestures expressing emotions.
Facial expressions.
Conclusion.

3. Different Types Of Communication:

4. Verbal
Listening to a person to understand the meaning of a message
Non-Verbal
Observing a person and inferring meaning
Written
A message is read
Communication

5. WHAT IS NON-VERBAL COMMUNICATION?
Non-verbal communication ( NVC)
Refers to the messages we give and receive through body language and facial expressions

6. What makes an impression?

8. Gestures

9. THUMBS UP SIGN
Interpretation : approval

10. THUMBS DOWN SIGN
Interpretation : sign of disapproval or vote against

11. History of “Thumbs up” Gladiator should be killed Gladiator should be
spared

12. "Ok" sign
Interpretation: good/ alright/ approval

13. " Ok" in different countries :
Japan – the general meaning is money. But for young generation it is “ ok”.
Australia – usually means “ zero” rather than “ok”.
Latin America and France – considered as an insulting sign and has negative connotations attached to it.
Finland – military conscripts used the sign to show that they have zero days left in the military service.

14. V - sign
Interpretation: victory

15. Winston Churchill

16. V- sign in different countries:
Germany, Italy, Spain– victory.
Greece, Canada, the United Kingdom, the USA
– peace.
Japan and China - « I’m in progress of having my photo taken, so I must make this V-sign for some reason»
New Zealand – people do it to each other mostly if they know them and it is a common gesture between friends.
V- sign in different countries:

17. Gestures which express emotions and facial expressions

18. Open palm
Interpretation: openness/ sincerity

19. Standing with hands on hips
Interpretation : aggression/ readiness

20. Arms crossed on chest
Interpretation : defensiveness / closed

21. Arms touching chin and looking down
Interpretation : boredom / indifference

22. Touching hair or biting nails
Interpretation: nervousness / excitement / being anxious

23. Touching the bridge of a nose or a chin with eyes closed
Interpretation reflection / deep thought

24. The main facial expression: smile!
You are never fully dressed without a smile

25. Conclusion:
Non-verbal communication creates stronger relational bond than verbal.
It helps to give non-verbal feedback while verbal communication is going on.
It acts a helpful aid with verbal communication when listener is not aware of oral language.
You can give information which you don’t want others to hear or to listen to.

26. Thank you for your attention!