2. Employee Benchmark Survey 2008 Quality Consultants Limited Conducted by Quality Consultants Limited

3. Employee Benchmark Survey 2008 Quality Consultants Limited What is the Employee Benchmark Survey? It’s a survey of your employees’ engagement and satisfaction levels, benchmarked against other organizations in the Region.

4. Employee Benchmark Survey 2008 Quality Consultants Limited Why should your organization take part in EBS2008? EBS2008  will give you specific feedback on issues affecting your employees’ performance and productivity.  will objectively identify your organization’s strengths and weaknesses and make recommendations for you to consolidate your strengths and address your weaknesses.  will give you information to improve your talent management, performance management, Balanced Scorecard, training and development strategies, practices and programmes;  will identify the Regional Norms and Benchmarks for employee satisfaction and engagement for you to compare yourself;  can help identify you as an “Employer of Choice”, so that you can attract and retain the best talent locally, regionally and internationally.

5. Employee Benchmark Survey 2008 Quality Consultants Limited What will EBS2008 measure? 10 Key Indicators of Business Success: Employee Engagement (new to EBS2008) Strategic Alignment Leadership & Management Human Resource Management Management/Employee Relations Internal Communication Supervision Work Organization Customer Focus Corporate Social Responsibility (new to EBS2008)

6. Employee Benchmark Survey 2008 Quality Consultants Limited What we do Quality Consultants will:  make pre-survey orientation presentations to your company, if required.  work with you to customize our EBS questionnaire to include your demographics and specific items, if required.  administer the survey online or paper-based, ensuring confidentiality and anonymity.  analyze the survey data.  give you an individual Report of your company’s results, with recommendations for improvement.  benchmark your company’s results against the other participating companies at the end of the Survey.  help roll out the results to your employees, if required.

7. Employee Benchmark Survey 2008 Quality Consultants Limited  An easy-to-understand, customized Report of your Survey Results, in both soft and hardcopy, including:  Your company’s strengths and weaknesses, colour-coded for easy identification;  Your People Satisfaction Index™, an overall index of employee satisfaction in your company;  Your demographic results, if any;  Recommendations for improvement based on best practices from benchmark companies.  A PowerPoint presentation of your company results for presentation to management and staff.  A Benchmark Report of the overall results of the Survey, with Survey Norms & Benchmarks and your results benchmarked against the other participating organizations, coded to maintain your anonymity. What you get

8. Employee Benchmark Survey 2008 Quality Consultants Limited Companies surveyed: April – September 2008 Benchmark Report: Last Quarter 2008 When will EBS2008 be conducted?

9. Employee Benchmark Survey 2008 Quality Consultants Limited What’s the cost for taking part? Quality Consultants Ltd.  Survey Management Fee  Paper-based OR web-based: US$1,800.00  Paper-based AND web-based): US$2,500.00  Questionnaire Processing Fee:  Standard questionnaire: US$10.00 per employee  Customized questionnaire: standard fee plus US$0.50 per demographic or item per employee  Additional reports (e.g., departments): US$200.00 ea.

10. Employee Benchmark Survey 2008 Quality Consultants Limited Pricing examples:  Paper-based OR Web-based Survey – 100 Employees  Survey management fee: US$1,800.00  Basic EBS questionnaire: US$10.00 x 100 = US$1,000.00  3 demographics/additional item: 3 x US$0.50 x 100 = US$150.00  Total: US$2,950.00  Paper-based AND Web-based Survey – 100 Employees  Survey management fee: US$2,500.00  Basic EBS questionnaire: US$10.00 x 100 = US$1,000.00  3 demographics/additional item: 3 x US$0.50 x 100 = US$150.00  Total: US$3,650.00

11. Employee Benchmark Survey 2008 Quality Consultants Limited  Over 10 years of conducting workplace surveys.  50+ regional organizations surveyed in the Energy, Financial Services, Manufacturing, Construction, Education, Services and Public Sectors.  More than 30,000 employees surveyed.  Largest source of employee satisfaction and engagement data in the Caribbean. Who we are

12. Employee Benchmark Survey 2008 Quality Consultants Limited Some of our clients  ABI Financial Group, Antigua  Air Liquide  ALGICO  Atlantic LNG  British Gas  Caribbean Money Market Brokers (Regional)  First Citizens  Guardian General  Guardian Life  Illuminat, Barbados  Industrial Plant Services Ltd.  Label House Group  National Flour Mills  National Gas Company  National Quarries Ltd.  Neal & Massy Group of Companies (T&T & Guyana)  PETROTRIN  Phoenix Park Gas Processors  Point Lisas Nitrogen  POWERGEN  RBTT Bank Ltd. (regional)  Solid Waste Management Co.  T&T Unit Trust Corporation  University of the West Indies  Yara Trinidad Ltd. Dr. Kwame R. Charles Quality Consultants Ltd.

13. Employee Benchmark Survey 2008 Quality Consultants Limited How can you take part in EBS2008? CONTACT US AT: QUALITY CONSULTANTS LIMITED “Quality House” 66A Picton Street, Newtown, Port of Spain Trinidad & Tobago Phone: (868) 628-2750 Fax: (868) 628-2752 E-Mail: qc@wow.netqc@wow.net Website: www.quality-consultants.comwww.quality-consultants.com We look forward to hearing from you soon!