1. October 2001 Tidemark User's Conference1 Session: Grading, Right of Way Construction & Transportation Permits Panelist: Melanie Adams, Associate Engineer City of Anaheim, Public Works Dept. Date: Thursday October 4, 2001

2. October 2001 Tidemark User's Conference2 City of Anaheim Department of Public Works

3. October 2001 Tidemark User's Conference3 THE JOURNEY Converted from handwritten permits to Tidemark Permit Plan Phased implementation  Grading permits - August 2000  Right of Way Construction - September 2000  Annual Transportation - January 2001

4. October 2001 Tidemark User's Conference4 Permits Issued in City of Anaheim (July 1,2000 - June 30, 2001)

5. October 2001 Tidemark User's Conference5 GRADING PERMITS Most information added to case during plan check. Reduced the time at counter, to issue permit and distribute plans, from 1 hour to 15 minutes.

6. October 2001 Tidemark User's Conference6 Apply permit conditions Assists in “Managing” the Right-of-Way. Has greatly assisted the current cable system upgrade (over 350 permits will be issued). RIGHT-OF-WAY CONSTRUCTION PERMITS

7. October 2001 Tidemark User's Conference7 TRANSPORTATION PERMITS Single trip permits to remain handwritten until e-permit available. Transporter insurance verified quickly. Annual permits can be easily renewed by “cloning”

8. October 2001 Tidemark User's Conference8 BENEFITS OF PERMIT PLAN Contractor’s City business license and State contractor’s license verified online. Able to report permit status, project location and assigned inspector. Quickly identify expired permits. Reduce time at counter to issue permits.

9. October 2001 Tidemark User's Conference9 CHALLENGES OF PERMIT PLAN Time consuming process to define case screens, activities and fees. Staff training. Input intensive. Identifying project location for project that span multiple parcels.

10. October 2001 Tidemark User's Conference10 FUTURE PROJECTS Case status available on internet. Interactive Voice Response to schedule inspections. Issue Transportation Permits via internet.