1. Communication… What is it???

2. The Definition for this Class a process by which information is exchanged between individuals through a common system of symbols, signs, or behavior

3. The Communication Model Message Feedback Sender/Receiver Encodes/ Decodes messages Sender/Receiver Encodes/ Decodes messages Channel NOISE – psychological, physical or semantic Context

4. Definitions in the Communication Model Context – environment where communication is taking place Includes: –Occasion –People –Task –Place (+/-) –Time –Relationship between communicators Climate (tone)

5. Definitions in the Communication Model Sender– the person who transmits and encodes the message -encoding is putting the message into words, pictures, or gestures

6. Definitions in the Communication Model Message – The Information that is exchanged between communicators –Conveys meaning and feeling

7. Definitions in the Communication Model Channel – the method, or medium, used to communicate information Can You Think of some Channels of Communication? Examples include: –e-mail –Face-to-face –Telephone

8. Definitions in the Communication Model Noise/Interference – anything that disrupts communication –Physical (can be heard or felt) –Psychological (in your head) –Semantic (language) Noise can be Internal or External It can also happen at any point in the communication process

9. Barriers in the Communication Process A barrier is any obstacle that blocks communication –Attitudinal –Social –Educational –Cultural –Environmental

10. Definitions in the Communication Model Receiver- the person who intercepts the message and then decodes or interprets it Decoding- interpreting or making sense of the sender’s message

11. Definitions in the Communication Model Feedback- Response to the message Can be verbal or nonverbal

12. Characteristics of a Competent Communicator Ethical Responsible Accessible

13. The Communication Model Sender/Receiver Encodes/ Decodes messages Sender/Receiver Encodes/ Decodes messages Message Feedback Channel NOISE – psychological, physical or semantic Context

14. Types of Communication 5 kinds we will study this semester

15. Intrapersonal Communication Communication within yourself used to think about things, reason, and decide meaning Includes self-esteem All Communication begins at this level

16. Interpersonal Communication Takes place between two people and allows you to engage in relationships After intrapersonal communication, you use this type of communication most often each day

17. Small Group Communication Formal or informal communication between three or more people

18. Public Communication One person communicating to many Examples include: a teacher lecturing in class, a politician giving a campaign speech, a minister presenting a sermon

19. Mass Communication Distribution of messages to a large number of people by means of modern technologies Examples of mass media include: *Radio* Magazines *Television* Newspapers *Film * Internet