1. Automating the Corrective Action Plan Allison Miles State of Pennsylvania

2. Background Issues VolumeDuplicationTurnoverReporting

3. Planning Collect information Ease of use Report efficiently Format Statewide access Multiple users Access Who will use it? How to train them? Train

4. Implementation Piloted Fall 2011 Final Rollout May 2013 Overhaul Summer 2014

5. Main Menu

6. Error Description

7. Corrective Actions

8. EPP List- Single Office Statewide EPP list Error Report Activity Report Errors with Activities Report Reporting

9. Allison Miles –Director of Corrective Action –amiles@pa.govamiles@pa.gov Contact Information