1. Overseeing Chicago’s 10-Yr Plan to End Homelessness Betsy Benito Chicago Department of Housing NAEH Conference 2007

2. Taking on Systems Change: Mayor Daley’s Trend Chicago Public Schools (1995) Chicago Housing Authority – Plan for Transformation (1999) Plan to End Homelessness (2003)

3. Making a Commitment: Staff and Financial Resources Plan to End Homelessness – Five staff dedicated to the Plan’s implementation, led by Mayor’s Liaison on Homelessness and Supportive Housing $10 million through the sale of the Skyway Tollway Approximately $4 million annually through the Statewide Rental Housing Support Program

4. Chicago’s Oversight of the Plan: The City’s Approach Team (5 dedicated positions) to focus solely on the Plan’s Implementation Work collaboratively with senior staff of Department of Human Services Develop partnerships with other relevant departments who encounter the homeless Collaboration with external partners that have responsibility for implementation

5. Setting the Course, Taking Responsibility Example: Chicago’s Implementation Schedule Consensus across stakeholders on the goals Relevant stakeholders take ownership of the goals or desired end product Stakeholders can disagree or question another’s “means to the end”, but should not be the focus of oversight As implementation occurs, accountability is to the public, funders, or other entity with leverage or authority

6. Guiding Documents for Implementation “Getting Housed, Staying Housed” (2002) Program Models Chart (2003) System Assumptions and Conversion Methodology (2004) Implementation Schedule (2005) These documents are key as reference and can be used to keep various stakeholders focused on the common goals

7. How Funding can Drive Implementation Public sector controls its own funds Private foundations can coordinate with public funding Continuum of care funding is both public and private and can be used to leverage change for plans to end homelessness

8. Staffing to End Homelessness: Who and How Many? Public sector –System thinkers but with patience for minutia –Problem-solving, boundary spanners –Track, coordinate, and integrate efforts of various projects Private sector –Translation of policy into application and vice versa –Carryout projects that support goals of the Plan –Track, coordinate, and integrate efforts of various projects